The First Class Machu Picchu Train by Inca Rail
4
The First Class Machu Picchu Train by Inca Rail
By Inca Rail
About
from per adult
$244.00
Lowest price guaranteeReserve now & pay laterFree cancellation
Ages 0-100, max of 60 per group
Duration: 2–4 hours
Start time: Check availability
Mobile ticket
Live guide: English, Spanish
More
- three course menu
- three course menu
- Bottled water
- Selection of hot and cold drinks.
- Welcome Cocktail / Wine / Pisco Sour (go) / Cava (return)
- Air-conditioned vehicle
- Restroom on board
- VIP waiting room in Av. El Sol Cusco (one way)
- Activity book for traveling children
- Private Bus to and from the Citadel
- Entrance ticket to Machu Picchu; subject to availability (confirmation 45 days in advance)
- Tour of the Citadel of Machu Picchu with a certified guide
- Live music
- Entry/Admission - Santuario Historico de Machu Picchu
What's not included- Transfer from the Hotel to the train station
- Departure details
- Av. El Sol 843, Cusco 08002, Peru Next to the Qorikancha gardens
- Inca Rail Ticket Office, Av. Ferrocarril, Ollantaytambo 08675, Peru
Return details- Returns to original departure point
- Wheelchair accessible
- Stroller accessible
- Service animals allowed
- Infants must sit on laps
If you have questions about accessibility, we’d be happy to help. Just call the number below and reference the product code: 55457P4- No heart problems or other serious medical conditions
- Most travelers can participate
- This tour/activity will have a maximum of 60 travelers
- For a full refund, cancel at least 24 hours in advance of the start date of the experience.
- Which attractions will I visit with The First Class Machu Picchu Train by Inca Rail?
- During this experience, places you will visit include:Discover and book The First Class Machu Picchu Train by Inca Rail on Tripadvisor
- How much is The First Class Machu Picchu Train by Inca Rail?
- The First Class Machu Picchu Train by Inca Rail price starts from $244.00. Discover and book The First Class Machu Picchu Train by Inca Rail on Tripadvisor
- What is the The First Class Machu Picchu Train by Inca Rail cancellation policy?
- The First Class Machu Picchu Train by Inca Rail cancellation policy: For a full refund, cancel at least 24 hours in advance of the start date of the experience. Discover and book The First Class Machu Picchu Train by Inca Rail on Tripadvisor
- Which company provides The First Class Machu Picchu Train by Inca Rail?
- The First Class Machu Picchu Train by Inca Rail is hosted by Inca Rail. Read reviews, discover additonal experiences or contact Inca Rail on Tripadvisor. Discover and book The First Class Machu Picchu Train by Inca Rail on Tripadvisor
- If you have questions about this tour or need help making your booking, we’d be happy to help. Just call the number below and reference the product code: 55457P4
Reserve your spot
Similar experiences
Itinerary
- You’ll have 2 starting optionsSee departure details
- 1Santuario Historico de Machu PicchuStop: 4 hours - Admission includedMachu Picchu which in Castilian means "old mountain", is the most famous Inca citadel in the world. Located 110 kilometers northeast of Cusco, in the province of Urubamba, this architectural jewel is surrounded by temples, platforms and water channels. Machu Picchu means "old mountain", it is the most famous Inca citadel in the world. Located 110 kilometers northeast of Cusco, in Urubamba province, this architectural jewel is surrounded by temples, Inca platforms and waterways.Read more
- You'll return to the starting point
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About the operator
- veitalbert8700Great way to travel to Machu PicchuI wanted to take a moment to express my gratitude for the incredible Inca Rail Machu Picchu experience. It was nothing short of extraordinary, and I can't thank everyone enough for their dedication to making it a memorable journey. From the seamless logistics to the knowledgeable and friendly guides, every aspect of the trip was well-planned and executed. The attention to detail and the commitment to providing an exceptional experience truly stood out. The breathtaking landscapes, the rich cultural insights, and the overall ambiance created an unforgettable adventure. I appreciate the effort that went into ensuring every traveler felt comfortable, engaged, and inspired throughout the entire expedition. It's evident that the team's passion for delivering outstanding travel experiences shines through in every aspect of the Machu Picchu journey. Thank you for going above and beyond to make this trip a positive and enriching adventure. I look forward to future travel opportunities with Inca Rail.
- Eva Z00Perfect ride!The whole experience was magical. From the beginning to the end everything was perfectly arranged. Great staff which made it perfect
- Michal S00Better price and scheduleWe chose Inca rail over Peru rail because of two reasons. The first was a more favourable price. During a cyber week sale, we managed to get a discount on the return trip and stayed in a premium coach. The second reason, a more preferable schedule, as we needed to depart Aguas Calientes around 7 PM. The ordinary coach is fine, the premium one is very nice. Also we appreciated the possibility of having a return trip Ollantantaymbo - M.P. - Cuzco, as we wanted to explore Ollanta on our own before continuing to M.P. A negative factor to this bi-modal transport service - a complete chaos between disembarking the train and embarking the bus in Ollanta. According to schedule, there was supposed to be a 30 mins break. The staff tells us, no break, you go now. We immediately boarded the bus (not even going to the toilet), just to wait and sit many minutes before the bus really left.
- Dddaaannn99900Service Not as AdvertisedBooked an upgraded 360 trip from Cusco to Machu Picchu and was provided standard train. Train was suppose to have a glass ceiling and an Authentic inka show. Train didn not have a glass ceiling and rather had a huge view of a luggage rack. Show onboard was so poorly done that all the passengers were laughing at the poor production. Don’t book if you’re looking for an elevated experience.
- micsuv00Nothing specialFor the price, I really expect more! Comparing to prices of buses, I do not see big sense to take this train.
- wanderlust49600Machu PicchuIt's worth it, make sure youn carry a lot of cash. Get used to Cusco altitude first. Buy your tickets in advance ( Bus+ Train for the Incarail or peruvien rail ) Machu Picchu ite only available on the gov website.
- sykc1317900Inca Rail experienceOverall is good. Prices vary quite a lot between different time tho. Abit more chaotic during the return when the Perurail has a very closed departure time to the one I took. But on the way to Machu Picchu was very smooth.
- soutdtz00Great experienceFrom beginning to end quality service to a wonder of the world this company service level is great if you can you’ve to take the trip
- alnmunoz00Great all inclusive experienceWe had a great time on all legs of our journey. Our trip to Peru was sort of last minute, and having the bi-modal all inclusive option was awesome. It took all the stress out of planning transportation to Machu Picchu, and the experience was well worth it. We loved the cultural performance and music on the way to Aguas Calientes, and it made us more excited to arrive! All around, I would highly recommend booking a trip through Inca Rail!
- 563vinayaks00IncaRail Bimodal serviceHappy with the journey- well timed, clean, and organised. A bit expensive to be fair but we didn't explore other options much.
- AlexAroundThePlanet00PERFECT organization 10/10Everything was perfect. From a to Z. Lounge. Staff. Train. Mini van to Cusco. Everything was perfect. Good price. Perfect organization. Deeply advice. Thanks again.
- theonkynedy00Nothing more you can ask forWaiting rooms were way better than I was expecting. Staff were on top of everything. Train/bus was on time and the train specifically had decent seating.
- ccanalesmantovani00Excellent!!!From the beginning it was a great experience. Clean, beautiful, kind staff and location and safe trip
- Cruiser3477886606900Great experienceHighly recommend!!! Great service. I used bimodal. Both train and bus were great. Waiting room was clean and comfortable.
- 76850216000very good service and good priceEverything is good, will recommend to friends. I heard passengers cannot take suit case on the train, but i saw some tooke suit casees on the train. hope you have a clear indication what kind of luggage is allowed on the train
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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BD_Singapore
Singapore, Singapore33 contributions
May 2020
Had to cancel our trip, informed INCARAIL in early March and they promised to refund us, but they never did, be very careful in booking with this company they give you the run around and dodge refunding you when their cancellation policy clearly states that up to 24 hours before your trip you can refund for 90% of what you paid. They are dodgy at best and I'd consider booking elsewhere. Terrible experience, their staff consistently ignored our emails and tried to offer us other packages instead. Their phones are never answered and they are clearly not a customer oriented business. Go with another company.
Written October 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear B D,
Our apologize for the delay in responding your refund request, due to COVID-19, all of our administrative and commercial activities were stopped, therefore, our refund process was paused.
Please consider that our Post-Sales team will contact you through inbox in order to assist you with your refund.
Cordially,
The Inca Rail Team
Written October 7, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
daddyandpapa
Dallas, TX78 contributions
There was a plane crash in Lima. My party was stranded and unable to make a paid ticket reservation because of this. I tried to reschedule with them in a face to face meeting at their offices. The only option they offered me was a train ticket only. No guide, as was paid for nor the bus transfers (because of a bus strike in Cusco) I would have to find my own way to the train station at an additional expense of $30 each way. No refund was forthcoming. Needless to say I am furious. Buyer beware!
Written November 22, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear daddyandpapa,
Many thanks for contact us.
We are sorry to know that your trip have been affected due to the accident at Lima airport.
Please consider that this unfortunately event it is out ou our control an we have not any responsability, as you can see our terms & conditions at the moment of your purchase our team have explained you that we can only proceed with the refund of your train and guide service because the Machu Picchu suppliers ( INC entrances and Consettur bus) have their own policies.
At the moment we are refunding you all the other services and we are waiting for the INC and Consettur bus to confirm that it will proceed with the return of the tickets.
The Inca Rail Team
Written November 23, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cj646
Newcastle upon Tyne, UK15 contributions
We used Inca Rail to visit Machu Picchu on 19th January for a day trip. While we were there the protests escalated meaning we became stranded, this obviously wasn’t the fault of Inca Rail but their communication to stranded tourists was beyond terrible.
Once the trains became cancelled the gates to the station were locked and the staff just hid away inside. The advice we were given by live chat was to speak to staff at the station but they weren’t there to speak to. When we could speak to someone the only advice was to wait at the station as they were hoping to arrange an evacuation train. At 7pm a member of staff stuck a notice outside the station saying services were suspended and there wouldn’t be one that night - then started a scramble to find a hotel room with the only advice being come back at 8am to see if there was a train.
Later that night we found pictures on social media which showed the tracks had been badly damaged by protestors - it was clear from the pictures that there was no chance of them being repaired quickly so I don’t understand why Inca Rail didn’t just say that, it made it so hard to decide what to do!
When going back to the station again the next morning as advised there was no further advice other than just to wait..
We decided to walk back out along the tracks for many hours in the end as we had no faith in Inca Rail to be honest with us - I’m glad we did as it was days before transport was arranged for people to get out.
When booking with them tourists should really bare in mind if there are further problems they will not help you at all and just leave you stranded with no advice, help out guidance at all.
Once the trains became cancelled the gates to the station were locked and the staff just hid away inside. The advice we were given by live chat was to speak to staff at the station but they weren’t there to speak to. When we could speak to someone the only advice was to wait at the station as they were hoping to arrange an evacuation train. At 7pm a member of staff stuck a notice outside the station saying services were suspended and there wouldn’t be one that night - then started a scramble to find a hotel room with the only advice being come back at 8am to see if there was a train.
Later that night we found pictures on social media which showed the tracks had been badly damaged by protestors - it was clear from the pictures that there was no chance of them being repaired quickly so I don’t understand why Inca Rail didn’t just say that, it made it so hard to decide what to do!
When going back to the station again the next morning as advised there was no further advice other than just to wait..
We decided to walk back out along the tracks for many hours in the end as we had no faith in Inca Rail to be honest with us - I’m glad we did as it was days before transport was arranged for people to get out.
When booking with them tourists should really bare in mind if there are further problems they will not help you at all and just leave you stranded with no advice, help out guidance at all.
Written January 29, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Cj646M388EC,
We regret to know that your trip to the citadel of Machu Picchu was affected by the demonstrations and the situation that Peru is going through at the moment.
We understand your discomfort and disappointment for the service received on January 19th, however, we would like to mention that we are on emergency state that is the reason we did not have accurate information at the moment due to we depends on peruvian authorities information.
Unfortunately, these NON-peaceful demonstrations and this social problem that escapes of our services, caused your trip to be affected in this way. We would like to mention how much we strive to try to assist all our passengers who are our top priority as much as possible, as well as our workers, we would like to offer you our most sincere apologies in case you felt that our staff did not accompany you and assist you in the middle of the contingency.
We hope this unfortunately situation improve in order to be able to return to our regular operation and not have these unfortunately events.
The Inca Rail Team
Written January 31, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Glenn
Poole, UK36 contributions
We booked train to visit Machu Picchu for beginning of February but had to cancel a week before due to the site being closed by the Peruvian Government due to all the street protests.
After various emails, where Inca Rail were offering vouchers instead of refund, they finally agreed on January 26 to make a refund within 60 days. As the 60 days is approaching I sent an email to Inca Rail and got a response on March 18 saying that as they were still within the 60 days timeframe they would send an email once the refund is processed.
So it just looks like to me they are deliberately holding on to customers money with no intention of returning it until the 60 days is almost up. Hardly good customer service is it ?
After various emails, where Inca Rail were offering vouchers instead of refund, they finally agreed on January 26 to make a refund within 60 days. As the 60 days is approaching I sent an email to Inca Rail and got a response on March 18 saying that as they were still within the 60 days timeframe they would send an email once the refund is processed.
So it just looks like to me they are deliberately holding on to customers money with no intention of returning it until the 60 days is almost up. Hardly good customer service is it ?
Written March 17, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear gtuk50,
Our apologize for the delay in responding your refund request, all of our administrative and commercial activities were stopped, therefore, our refund process was paused.
Now we are attending all our refunds, please consider that our Post-Sales team will contact you through inbox in order to assist you with your refund.
Cordially,
The Inca Rail Team
Written March 20, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Felipe Peixoto
2 contributions
Apr 2022
I have booked a trip with Incarail and they cancelled. I had to do a long trip another way to get to Machu Picchu.
Incarail said I should not be worried, they would pay the refund in 15 days. It has been more than one month and they didn't give my money back. They are not even answering my e-mails.
I give you this advise: do not travel with Incarail.
I will update if I have news about this situation.
Incarail said I should not be worried, they would pay the refund in 15 days. It has been more than one month and they didn't give my money back. They are not even answering my e-mails.
I give you this advise: do not travel with Incarail.
I will update if I have news about this situation.
Written May 21, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear felipepX4256ID,
Many thanks for your contact.
Our apologize for the delay in responding your refund request.
Please consider that our Post-Sales team will contact you through inbox in order to assist you inmediatelly.
Cordially,
The Inca Rail Team
Written May 24, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michael L
Houston, TX586 contributions
Oct 2019
Going towards MP the ride was fine. Nice snack and drinks served.
On the way back however the train broke down. It is a one way track and it took over an hour until they repaired/replaced the locomotive. The staff did very little, in fact they were rude, when asked if we could have water or something while we waited. It finally came, but reluctantly. There were no progress reports during the maintenance and passengers were concerned and unhappy.
On the way back however the train broke down. It is a one way track and it took over an hour until they repaired/replaced the locomotive. The staff did very little, in fact they were rude, when asked if we could have water or something while we waited. It finally came, but reluctantly. There were no progress reports during the maintenance and passengers were concerned and unhappy.
Written October 6, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear mikel12323,
We appreciate the time it took to write your comments and appreciation about the service you received.
On the one hand, regarding the delay of our services allow us to apologize since they are fortuitous causes, we regret not having exceeded your expectations, this drives us to continue improving and working on the service we offer.
We greatly appreciate your comments, we will take into account various points that you tell us to continue working and thus be able to offer you personalized and better services.
We hope on the other hand that your visit to Machu Picchu has been pleasant.
.
The Inca Rail team.
Written October 7, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
barbarabuilder
Los Angeles, CA187 contributions
Aug 2019
ok so its not the Belmond, but we were a large family and t for our short 90min trip from aquas clients to the citadel it was perfectly fine.
Written January 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear barbarabuilder,
We appreciate taking the time to write your comments regarding the experience that Inca Rail gave you.
Every detail is important for us especially knowing that I travel comfortably and that I enjoy every detail of our service on board with all your family.
We hope to have you back soon and that you enjoyed your trip to Machu Picchu!
The Inca Rail team.
Written January 7, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Carlo R
London, UK48 contributions
Dec 2019
We took the First Class from central Cusco to Macchu Picchu, and the combined train-bus service back two days later. Both of these were excellent.
The First Class was very comfortable, with some good food served for both breakfast and lunch. The train was really comfortable, the bar carriage with live music and open verandah was a rare and fun experience.
The service levels were really high with all the people involved clearly aiming to provide an excellent level of service. The inclusion of a private bus service up to Macchu Picchu on arrival made that experience a whole lot smoother.
The return leg was just as efficient with a very well-managed transition from train to bus, and the 20-seater minibus was quite comfortable. Again the staff were great.
Top-level service again when we discovered that my son had left our camera on the bus. I never expected to see it again, but after a rapid exchange of emails our camera was found and in storage ready for us to collect it.
I was really impressed by Inca Rail.
The First Class was very comfortable, with some good food served for both breakfast and lunch. The train was really comfortable, the bar carriage with live music and open verandah was a rare and fun experience.
The service levels were really high with all the people involved clearly aiming to provide an excellent level of service. The inclusion of a private bus service up to Macchu Picchu on arrival made that experience a whole lot smoother.
The return leg was just as efficient with a very well-managed transition from train to bus, and the 20-seater minibus was quite comfortable. Again the staff were great.
Top-level service again when we discovered that my son had left our camera on the bus. I never expected to see it again, but after a rapid exchange of emails our camera was found and in storage ready for us to collect it.
I was really impressed by Inca Rail.
Written December 31, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Carlo R,
We send you a warm greeting from all our team. We receive your comments about your experience at Inca Rail. For us the most important pillar is the service we provide to each of our passengers so that your trip to Machu Picchu is unforgettable.
Your comments encourage us to continue providing a better service to our passengers and continue to enjoy wonderful trips with us.
We are waiting for you on board very soon and we also hope that your visit to Machu Picchu has been unforgettable!
The Inca Rail team.
Written January 2, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JAV
16 contributions
Sep 2019
The train is a good way to see things and seats were comfortable. Food was sketchy but many liked it. Drinks offered and beer was cold but extra . Takes over 3 hours to travel 87 kms!!!
Written October 9, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Bellevill,
We thank you for sharing your opinion about your recent experience on board with us, our main objective is to ensure that we continue to offer unforgettable experiences to our passengers and your comments help us to take into account our points to improve.
We appreciate the time you have spent in sharing your opinions and constructive comments.
The Inca Rail Team.
Written October 10, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ds_95070
Saratoga, CA84 contributions
Sep 2019
We used Inca Rail to do a (very long!) single day trip from Cusco to Machu Picchu. We started with "bi-modal" Voyager service-- bus to Ollantaytambo from a terminal near our hotel. For the return we booked First Class service from Aguas Calientes to San Pedro Station, Cusco. There were two things wrong with the choice for the return. 1) We had plenty of time to have had our dinner in Aguas Claientes, but we saved ourselves for the dinner on the train. Oops! It was a mediocre airplane-style meal. Any restaurant would have been better. 2) We discovered the reason most trains terminate at Poroy station: It takes an hour for the train to make the final few miles to San Pedro Station. The train changed directions several times (I assume the train equivalent of hiking trail switchbacks), each stop/change taking 5-10 minutes. We could have cut a half hour at least from our journey by taking a train to Poroy and then taxi to hotel. We needed to get a taxi from San Pedro in any case. The First Class service had a bar car with entertainment, but we were too tired to partake. That said, if you want to start/end in Cusco center, the bi-modal service on Inca Rail (bus to/from Ollantaytambo) is what you should be looking at. And, buyer beware for the First Class service.
Written October 6, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear ds_95070,
We greatly appreciate the comments provided about your Inca Rail experience.
We will take into account your comments which help us to be better and that obtain a personalized and quality service every day.
Our main objective is to ensure that we continue to have unforgettable experiences for our passengers and their comments help us to take into account our points to improve.
We appreciate the time you have spent in sharing your opinions and constructive comments.
The Inca Rail Team
Written October 7, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
William K
Beverly Hills, CA3 contributions
Is the first class train operating in April 2022? I don't see a chance to book it?
I'm trying to book this trip, but I have a question. Is there anyway one could stay in aguas calientes for one night and then come back to cusco the next day on the same train? I'm proposing on our machu pichu visit and want to stay at a nice hotel for one night and then come back
Harvard Univers... E
6 contributions
Hello, many passengers mentioned that they will be staying at Aguas Calientes for the night. You need to book your return for the next day though.
Have a wonderful time there!
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The First Class Machu Picchu Train by Inca Rail provided by Inca Rail
Product Overview: The First Class Machu Picchu Train by Inca Rail
Prices From | $244 |
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Number of Reviews | 44 |
Number of Photos | 27 |