To be honest, this trip was prearranged and I wasn’t sure what to expect. It was incredible! Pickup from out hotel was right on time, took a smaller van thru the city to pick up other guests and then we moved to a full size bus where we met our tour guide, Rony. They provided a guide each for English and Spanish speakers. While it is a lot of driving, we made 4 stops that were each so different, beautiful and helped us learn much more about the Inkas than I would have gotten if I only went to Machu Picchu. Pisaq and Ollantaytambo were equally as stunning, lunch was in a beautiful spot by the river, many options for dietary restrictions or choices. The market was great to shop and it felt nice to be supporting a small community rather than in the city. Finally, the stop in Chinchero was very near to learn about the many traditions passed down and used in craft making. It was a long day but Rony is an experienced tour guide and made the day both educational and fun. Highly recommend and if possible, before you go to Machu Picchu to help you appreciate and learn about the valley and the Incan Trail.

A large group of us took the train to Machu Pichu, a great way to travel. A real quaint train. Had a small band playing music to entertain on the way. A full bar car with both bar stools and lounge chairs for seating. There is also a small caboose to allow you to take pics in teh open air as well as enjoy the atmosphere. The meal that was erved was outstanding, great service.

Wonderful experience. Very organized. Let us relax and just enjoy. Food was amazing, very good Peruvian cuisine. Staff and service was top tier.

Hiram Bingham Belmond train to Machu Pichu is a wonderful experience. They take care of minute details throughout so we could sit back and enjoy Machu Pichu. They take care of the guide, entrance/bus tickets provided booked 45 days prior. Food, drinks and service are exceptional, the staff is really friendly and help with adjustments in food preferences without any issues. Journey includes 3 hour Machu Pichu site in one of the circuits, Guides are extremely knowledgeable and takes times to go around the site and enjoy each moment. Big shout out to our guide - Washington. At the end of the MP tour, there is celebratory champagne and delicious small bites. Highly recommend to everyone who don't wish or cant hike. Although the prices are on the higher end, keep looking for offers in their website

Very comfortable bus with many helpful accommodations such as bathroom and charging ports and high quality seats. We enjoyed the buffet lunch with fresh fruits and vegetables. We appreciated the bilingual tour guide Roli and his expert knowledge as a Puno native. The number of stops was perfect, and we got many bathroom breaks and nap time, and we learned about a variety of topics related to Peru history and culture. Thank you for the well planned trip for me and my family.

This is a dinner show restaurant, and it was a lot of fun watching the crowd sing along with some of the popular Spanish songs. An international crowd. Food was okay. Wait staff is good

The tour was fascinating. Our guide, Huber, was so knowledgeable and enthusiastic in sharing the history of this amazing city.

Your journey to Machu Picchu starts with a welcome mimosa in the private area of the train station. There the attention and great service starts with your journey to Aguascalientes at the base of Machu Picchu. The staff will make every effort to make your trip enjoyable and memorable. They will cater to all your needs. The viewing car has a bar ready to serve you all type of cocktails or coffee while you listen to music and take on the amazing views. If you are taking the Hiram Bingham to and from Machu Picchu you will get to enjoy a delicious brunch and dinner paired with the wine of your choosing. The attention to detail never ends as the staff will provide you with a bag and a water bottle and even a raincoat for your trip up the mountain. Even though we weren't able to book the entrance to Machu Picchu with the company they were gracious enough to coordinate a guide which was insightful and walk us all the way through the Citadel Circuit 3. Once you finish the tour and before you go down the mountain we were invited to a cocktail and hors d'oeuvre in the Belmond Lodge which sit right next to Machu Picchu entrance. After a long day you will get to rest and eat on your way back with everybody trying to make your trip as meaningful and enjoyable as possible. It's definitely worth the extra cost for all of us that want that extra level of attention and convenience. The best part of your day will definitely be getting to see Machu Picchu but getting to and from aboard the Hiram Bingham will make it that much more special.

Absolutely excellent experience. Guides were professional and safety was optimum. Food was amazing! Both the ferrata climb and zip line were the perfect high octane experience!

I’ll focus on the tour and guide itself. We were greeted as we got off the train which was very nice. We were told we would be contacted the day before to coordinate which did not happen and it was a bit of a surprise to us that we actually had to be ready in Aguas Calientes. 1,5 hours before the set time on TripAdvisor. Luckily we had put a decent buffer in and made it on time. The guide knew a lot and had a ton of information, but it seemed like he had his focus on his prepared and practiced speech. He was great at taking photographs. He did not put a lot of effort into involving us and seemed to be rather busy finalizing the tour. In addition, we were recommended a restaurant after the tour where he was clearly paid or in some way sponsored to bring guests. Go your own way and explore the town! There’s plenty of great restaurants.

What an amazing archeological site . About 10 min taxi from city center. Definitely recommend getting a guide to tour site. Guides are available on site. Very interesting history. Highly recommended

It was a relief seeing the transfer waiting for us as we exited the airport. Deysi was easy to recognize with signage bearing my name... I know everyone's experience is personal, so I'm thankful for such a seamless experience.

The train is simply amazing! Luxurious and the food is soooo good! The staff is welcoming and very friendly. Special shouts to our waiter Diego. He was always coming to check on us and kept us always satisfied. You can tell he really enjoys his job. The train offered menu alternatives for kids as well as yummy juices for the little ones. Definitely an experience you have to live to believe it! Thank you Belmond Train Team!!!!

One of the best experience of our lives! This was my second time riding the Hiram Bingham, my first time was in 2016 and now again this month with my entire family. While it is pricey it’s an experience you’ll never forget.

This was a splurge for us because we don’t know if we’ll ever make it back here in our lifetime and it was worth every penny. We booked this train from Cusco to Aguas Calientes, stayed the night and then booked this train the following day back to Cusco. Pablo waited on our table both directions and he was phenomenal and so attentive. Sara helped organize the groups to get to the buses and up to Machu Picchu and she was awesome. All the staff made you feel like royalty. The food was delicious and we loved having the private waiting room area in Aguas Calientes. We will never forget this incredible experience !