Tours and Tickets

Cuenca City Tour provided by Gray Line Ecuador - Cuenca

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Cuenca City Tour

COVID-19 update: See the added health and safety measures this experience is taking.Read more
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(Price varies by group size)
2 adults
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Reserve Now & Pay Later
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Travel safe during COVID-19
What you can expect during this experience
  • Guides required to regularly wash hands
  • Contactless payment for gratuities and add-ons
  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Gear/equipment sanitized between use
  • Hand sanitizer available to travelers and staff
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Updated 06/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Cuenca City Tour
• The activities will not exceed 6 people per group. • The capacity of the means of transport will be reduced to 25% of their maximum capacity. • In the monuments, museums or attractions, the capacity will be reduced to 30% of its maximum capacity.
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Updated 06/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
  • You'll start at
    Hotel Carvallo
    Or, you can also get picked up
    See Important Information for details
  • 1
    El Barranco del Rio Tomebamba
    Stop: 20 minutes
    See details
  • 2
    Plaza de las flores
    Stop: 15 minutes
    See details
  • 3
    La Catedral de la Inmaculada Concepcion de Cuenca
    Stop: 20 minutes
    See details
  • 4
    Homero Ortega
    Stop: 45 minutes - Admission excluded
    See details
  • 5
    Mirador de Turi
    Stop: 15 minutes
    See details
    Pass by
    Plaza de San Francisco
  • You'll end at
    Hotel Carvallo
    Gran Colombia 9-52 entre Padre Aguirre y Benigno Malo, Cuenca 010150, Ecuador
    See address & details
Important Information
Departure Point
Hotel Carvallo, Gran Colombia 9-52 entre Padre Aguirre y Benigno Malo, Cuenca 010150, Ecuador
Return Details
Returns to original departure point
  • Hotel pickup and drop-off
  • Professional guide
  • Gratuities
  • Food and drinks
  • Entry/Admission - Homero Ortega
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Additional Info
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Near public transportation
  • Infants must sit on laps
  • Most travelers can participate
  • This tour/activity will have a maximum of 15 travelers
Cancellation Policy
For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Traveler rating
  • 6
  • 0
  • 0
  • 1
  • 1
Traveler type
Time of year
Edwina R wrote a review Mar 2020
Bethesda, Maryland7 contributions
We paid for the Cuenca City Tour many weeks ago and no one showed up. to give us our tour. When I called to find our guide or get a refund they declared it our fault because we did not “confirm” that we really wanted the tour we paid for so therefore they just took our money.
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Response from ProductoGLE, Front Office Manager at Cuenca City Tour
Responded Mar 9, 2020
Dear Edwina, Thank you for your comment, your feedback is very important for us! We didn't receive your request for a pick up through the agent where you booked (Expedia). As explain to you on that day, the company where you purchased your tour (Expedia) didn't send that information to us. Therefore, as per our indications, when a booking does not have an specific hotel for pick-up, the meeting location is at the Carvallo Hotel. Unfortunately, the process to request a refund (as explained to you that day also) is through the company that processed your payment, where you made your booking. We hope this clarifies your questions and we hope you can try our services in the future again.
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Rod Noonan wrote a review Dec 2019
Cuenca, Ecuador2 contributions
You cannot go wrong with this tour or if you are lucky enough to have Steven as your personal guide. He is born and raised here in Cuenca and is eager to answer any question that comes up! Steven is extremely friendly and never made is feel rushed. Thank you again Steven and
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Date of experience: December 2019
Response from PauloGLE, Manager at Cuenca City Tour
Responded Dec 12, 2019
Thank you for your review, Our Tour Guide Steven appreciates your kind comment too
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Cora T wrote a review May 2019
Hong Kong, China49 contributions4 helpful votes
We visited on Easter Thursday and hoping to view the Easter performance. Unluckily, due to rain, it was cancelled. However, the city itself is a worth to visit. We then walked over the city wall under rain, had lunch at hotel restaurant which is Michelin recommended. Coffee time
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Date of experience: April 2019
Read 6 more reviews on Viator
About the operator

Don’t take it from us – here’s what people have to say about this operator.

By: Gray Line Ecuador - Cuenca
A day trip with Estéban
What a great time we had! Our guide, Estéban was well-versed in all the local culture. We had a very immersive expe
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Kraft trip
I been travel occasionally to Cuenca for few years and passing by this couple of villages before without stopping t
Read more
Afternoon Delight!
We had a wonderful afternoon (2-6pm) with our tour guide Estaban. Three of us in a comfortable car, seeing all the
Read more
Ralph D
Day Trip
Esteban was very fluent in English. He was knowledgeable of the areas visited and the local people. He made the tou
Read more
Key Details
  • Duration: 4h
  • Mobile Ticket Accepted
  • Free Cancellation up to 24 hours in advance
  • Instant Confirmation
  • Pickup offered
  • Languages Offered: English, Spanish
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Frequently Asked Questions about Cuenca City Tour