My colleague and I booked this trip for August 2024. I paid Tripadvisor and received our tickets immediately. A day later I received a message via WhatsApp from someone from Samson's Safaris saying that they have had problems in the past with Tripadvisor and often they had to return money to clients, etc etc. He suggested that I cancel my tour on Tripadvisor and I should transfer money onto his account. Obviously, I declined and said that I am happy to stay with Tripadvisor. Later that day I received a cancellation e-mail from Trip advisor and a message from Samson Safaris saying that his boss insisted that they cancel this trip, I should go into the website and request a refund and that we can pay them cash on pick-up. I was so annoyed! He then began negotiating a cheaper rate with me. I got my refund from Tripadvisor, but also cancelled the trip with Samson's Safaris because this entire experience smelt fishy, and this was not a cheap trip. Unfortunately, I never got to go to the Maasai Mara, but I booked a trip to Amboseli Park through Tripadvisor and thoroughly enjoyed that. Suggest Tripadvisor remove Samson's Safaris from their website.

We did the Nairobi > Masai Mara > Nakuru (via Naivasha) tour. The booking process and general communication of Samson tours was good. On the ground, if you are doing a group tour, there is a lot of chopping and changing of groups across the various tour operators so you should be prepared for that and the inefficiencies that introduces. The key point is that your guide / driver can make or break your trip. The driver we had for Masai Mara was not great so that really impacted the tour. You also need to be proactive in extracting information from the head office (eg they changed our hotel and didn’t inform us. We didn’t mind but there may be others that do).

Had a great experience by traveling with Samsons Safaris. Arrengement was good, hotels and camps used for night stays were good. Driver (Duncan) was good and taken us to the best possible places, have seen thousands of wildebeest, some cheetas ,Lions, Hyenas,Hippo, 🐘 and many more including various kinds birds 🐦

Thank you for organizing everything so well. It was a great 8 day trip. My driver Danke was amazing. Highly recommend this tour. Greetings from Indonesia 🇮🇩

We two Indian senior women travelled to Kenya in August 2024.We had booked Samson's safari from India.Samson's safari did an excellent job.Their hotels and travel arrangements were too good.We really appreciate Mr.David and Stasy's efforts ,love and concern throughout our journey.I wish them good health and lots of success.Big thank you to both of them.

We organised a private morning game drive and had a great time. Samson's Safaris was reliable and picked us up on time. The guides were friendly and knowledgeable and being in an open jeep we had a great view of the wildlife.

Be extremely careful booking with this company. I’ve been travelling in Tanzania and Kenya for the last month and Samson Safari are the worst company I’ve had the unpleasant experience of dealing with. Having paid over $3000 for a safari trip which promised 3/4 star accommodation, I went on my safari with high hopes for an amazing experience. My driver Mohammed was great, we had fun and he delivered an excellent time in the parks, however on the second night we arrived in Amboselli and my dream trip turned out to be a scam. Rather than the described accommodation, Samson Safari booked me into a $90 a night budget camp. Nothing like the photos and description on the website. They give examples of what the accommodation will be similar to and it’s NOTHING like it. I contacted them via Whatsapp to ask what had happened and could they fix it and here’s where things got ugly. They responded with no apology and told me they had no responsibility for my experience as I booked via Viator. Even though they advertise on there and the process is that the tour operator gets paid in 30 days by Viator, Samson Safari decided I should get no help and was extremely rude. I spent the first night of my safari alone in a camp that was nothing like I’d paid for and in tears because Samson Safari simply told me to not message them. They told me the difference in accommodation was my problem for not booking directly with them. They said that they didn’t have any 3/4 star accommodation available for the trip so basically I’m stuck with budget tent and no refund for the $3180. I’m owed at least $400 as this is the different in the accommodation prices between what was promised and what was provided. What I found completely unbelievable is that also said they have no obligation to deal with complaints or enquiries from me(!) and when I highlighted that this was a bad attitude to have towards customers that have paid a lot of money to be their guest them, I was told I have a bad attitude and not to contact them any further. They continued to say I hadn’t paid them a cent when they have over $3000 of my money. On top of this, they didn’t organise accommodation for my driver so he was having to find somewhere to stay each night which is terrible as his rest ensures my safety. It’s very clear to me that this company has no idea when it comes to customer service or how to properly run its financing. So, here I am spending what should be a dream night now in a budget camp with no views, burnt pancakes for breakfast, no swimming pool and no drinking water provided. I’m a solo female traveller and they’ve taken zero care about my experience or enjoyment and you can see how they’ve spoken to me in the attached WhatsApp screenshots. I am now writing this review as I sit on day four of the safari on the EIGHT HOUR DRIVE back to Diani which is not described in the itinerary. My driver had been trying to sort me a train or a flight as it is such a long drive and not pleasant. Here’s the deal, if you want your holiday ruined by a complete stranger promising a great time and then providing you a super budget camp, book with Samson Safari. Any issues and Samson Safari will tell you that you have a bad attitude. You’ll learn it’s your fault for booking through a platform they choose to advertise on and they’ll take zero interest in your satisfaction of the trip. While the wildlife has been nice, I leave my safari feeling scammed, and just hoping that Viator can sort something out and stop platforming this company. See some of the WhatsApp conversation to get an idea!

We actually did TWO safaris with Samson during our stay in Kenya! A 2-Day Lake Victoria/Ruma National Park tour with a group of 12 that came for a mission trip and the 4-day Maasai Mara/Lake Nakuru agenda for my family of 5. Kimani did a fantastic job helping me arrange something budget-friendly but animal-packed for the group tour. Ruma was the perfect place for a meaningful experience in a short amount of time. The Mara/Nakuru tour was incredible. So much work went into making this tour personal for my family. We did and saw more than we could have hoped. I really appreciated how Samson networks with local small-business owners to lift others in their community. We left with friendships with the Samson staff that we hope will last a lifetime. See you all next time Kimani, Stacy, Dan, and Warren!

EXPERIENCE OF A LIFETIME!!! I waited so long to do a safari in Kenya and I definitely chose the right company! The coordination by Stacey and Kimani was perfect DVD the guides Stanley and Gilbert were absolutely outstanding! I felt safe as a solo woman traveler and was treated like a VIP. The guides were extremely knowledgeable, respectful and accommodating. I saw so many animals and breathtaking scenery. I am already planning to come back with family members. Again, Samson’s safari is top notch on all fronts!

Wow, what an adventure! My friends and I had the time of our lives exploring Maasai Mara with Samson's Safaris. From the get-go, the guides were awesome – super knowledgeable and friendly. They showed us all the cool spots and made sure we didn't miss a thing. And let me tell you, the wildlife sightings were insane! Lions, elephants, giraffes – you name it, we saw it. Plus, the landscapes were straight out of a postcard. We even got to hang out with the Maasai people and learn about their way of life, which was really special. But what really blew us away was the attention to detail from Samson's Safaris. From sunrise breakfasts to sunset drinks, every moment felt magical. And the best part? Knowing that we were supporting conservation efforts while having the time of our lives. If you're thinking of going on safari, do yourself a favor and go with Samson's Safaris. Trust me, you won't regret it!

Best safari company we had so much fun and Julius the tour guide was the highlight of the trip he made sure we got the closest photos of the animals and made our journey memorable

The travel is very nice. I saw a lot of animals such as lion, elephant and gazelle and have understood how they live in the famous national park. The park is their paradise. Thank you for your good services and arrangements. I appreciate. Wish the animals and your company be blessed.

Our tour began in Mombasa port where the guides found us, the distance to the Park is approximately 3 hours. We did not have more time because we were traveling on a Cruise, but starting early in the morning you can be at 6 or 7 pm back in Mombasa. The guides (Ali and Kely) did everything to find the animals and be on Port at time. We could see lions, elephants, zebras, giraffes, ostrichs, buffaloes and deers. The lunch time was perfect too, the Buffet had a variety of food, and also is inculded a beverage without alcohol.

Great tour. Mefin and Samson were great guides and the vehicle was excellent. Highly recomend them for taking a tour in Kenya.

Highly, highly recommend Irene from Samson's Safaris. We couldn't have asked for a better guide to show us the ins and outs of Nairobi's markets. Irene was an absolute delight with extremely valuable insight into the best shops to visit as well as other amazing experiences to tie into the day within the area (feeding giraffes!) She was knowledgeable, helpful, flexible, and a complete joy to spend the day with getting to explore Nairobi.