My wife and I were staying in Cairo, we wanted a day trip to Luxor, it absolutely is worth checking out, the temples, valley of the kings. We found this trip, I would say this was an okay experience overall, I’d recommend considering other tour companies that can take one to Luxor back and forth from Cairo. Pros: -It’s all arranged for you from pick up at hotel in Cairo to pick up in Luxor to visiting sites and dropping you back at the airport and pick up in Cairo back to the hotel. -Company graciously provided us bottles of water and snack for my wife and I, this was a very kind gesture. -Tour guide we had was extremely knowledgeable, he knew his history really well, I asked lots of questions he was very happy to answer and help me learn. He did show us all the sites as well the key information about each monument. -Driver was wonderful and courteous the whole trip. -Always had good promptness for pick up with all drivers tour guide Cons: -It seemed that the tour guide was really busy although he was extremely knowledgeable and went through all the info, my wife was a bit slower due to the heat, the tour guide was always so ahead of us where we had to catch up to him. It seemed he had to be elsewhere could be wrong, but this is the perception -Tour guide when not with us when we were taking pictures and exploring quite often seemed to be on the phone, nothing wrong once in a while but it gives a perception of being preoccupied with something else -This was a little frustrating, we paid to have a light lunch, what we expected and was present in our other tours was sitting in a proper restaurant and eating a lunch for 45 mins to an hour, what we got was 2 falafel sandwiches per person, 2 for my wife 2 for me, they were small, and we ate them driving in the car to the next site, we were dropping some of the vegetables in the car. We paid for a proper lunch (although light) the 2 small falafel sandwiches although tasty were not very filling and not worth paying multiple US dollars to add on to the trip, it would be easier to eat a lunch restaurant yourself for a cheaper price and better setting. Easily get cheap shawarmas on the street or local restaurant. This was disappointing, perception seemed we needed to rush through this tour. Mind you, we did have to pay flights and tours this cost us $1100, so it would have been nice to have a proper lunch, maybe just sit outside eat some shawarmas, anything would be better than eating in the car, seemingly in a rush. We were still hungry shortly later. We were given two water bottles with the lunch, 1 for each of us. Perhaps our expectations were a bit higher for a light lunch. My suggestion to the company is to set expectations on what will be offered, perhaps consider shawarmas or something with a little meat it is more filling. -The tour guide, and this may not be his fault, and could be his company, could be pushing this, but we were asked to consider doing an additional banana island boat tour with a lunch for $35 each. I was a bit shocked I thought we paid for lunch why is there an additional add on? We declined, we already expected a proper lunch. -There were multiple requests if we wanted to add on extra visit to a tomb for example, add on the banana island boat lunch. I can’t remember the other requests, but I felt there could be more if not at least those two were asked. My point is when paying 1100 dollars we would expect to see most sites not be constantly requested to add on more, make the customer feel appreciated. By saying add extra we may feel that why is this not included, we paid so much. -There seems to be on every tour we took some visit to a local merchant, where the merchant would like us to purchase something, they may teach you something (one tour how papyrus paper works or how fragrance may be made), this tour we went to textile area which to be fair the tour guide asked if we wanted to go and I did say yes, but it also was another area that would like one to purchase clothing. To give credit this is probably the best scarves clothing hand made Egyptian cotton, excellent quality but I would recommend if these places are visit to not make the customer feel like they need to buy something. We also were brought to Alabaster stone making which is pretty cool, hand made solid stone goods, excellent quality, but once again pressure to buy. I would advise the company perhaps some people will buy but there should be no pressure felt. Personally I am not a fan of the trips to local merchants. Quite likely everyone is getting a deal if a sale is made, meaning commission to company/tour guide for a customer buying something (I cannot prove this) but this seems to be the feel. -My suggestion if visiting one of the local shops do not accept tea or juice or anything, nothing is free in Egypt, you likely will be pressured to pay something, similarly do not sit when offered, just be respectful and decline if not interested. -Since my wife and I declined the extra optional add ons for the trip, we also went through the day trip quickly through the sites we visited, we finished by 2 pmish. Mind you, we got picked up at 5 am for a flight around 715 am and got to Luxor by 8 something am. Our flight back was at 810 pm. So now we have 6 hours. The tour was done and there was really nothing to do but drop us off to the airport. I do credit the tour guide for finding an alternative, and dropping us elsewhere to have some ac as the airport may not have been able to get us in so early. But what we expected being done early would have been the tour guide perhaps spending time with us or dropping us off at a company office or lounge or cool park area, something like that, tour guide dropped us to Steingenberger Hotel, which is a 5 star beautiful hotel. However we do not have a reservation at the Luxor Steingenberger Hotel, so it was odd being dropped of their till close to 522 pm, just over three hours. It’s like we were dropped off to a random hotel to wait, I did ask the tour guide like is this okay? He advised just get a drink there is a cafe area and we could sit. We did exactly this. But this is quite awkward we didn’t expect to sit in a hotel that did not expect us. We did perhaps get some looks as to who we are or perhaps I was just thinking someone was looking at us as we did not have reservations to the hotel. We stayed in the hotel cafe, we did buy a coffee and charged our phones and used their 5 star bathrooms. This was awkward felt like we just got dropped off to a hotel that we didn’t belong to and to stay by purchasing a beverage. To the company please plan for alternatives as mentioned above. -There are way too many locals that swarm the tourists to purchase something, it is difficult to get around, I do feel for these people they are trying to make money for their families and it’s a tough economy for them, and typically the tourists are quite blessed, but it something to mentally prepare for. In summary, I would not recommend this, not worth $1100 to go through the tour at least with this company. If it’s someone staying in Luxor it’s fine to use they did keep their word in visiting basic sites and were overall professional. Does not need a full day. Too many requests for add ons. Would advise the tour guide to perhaps slow down a bit, if the customer is slower let’s sit down together and talk about the history just be more in tune with the needs. Also question some trip advisor reviews we went off of 98% rating that was positive for this, but on one tour in Egypt we literally had a tour guide ask us to use their hot spot to post a review and ask what we posted. Kind of defeats the purpose of a review, if they ask what you posted. Try and be honest so others can learn and the whole system can improve.

Mr. Hesham is an excellent tour operator, he is well educated, with superb manners very humble. He is an authority in pyramids and also wery knowledgeable about the Cairo museum. He picked us at airport at 2:00 am and transported is to Giza hotel. Very punctual and knows all in the khan khalili market. The trip with him to Alexandria and back through desert was very exiting I recommend him wholeheartedly to all couples and families. Doel Sanyal, India

Kareem and shaggy. Are very friendly and informative they made the tour easy for us and we felt safe. And Kareem speaks very good English

Super fantastic due to team Hesham , driver Islam and guide Hesab , museum , pyramid and bazar , they took very good care of us made our day very mamorable

My day trip to the beach was excellent from start to finish. Eslam, my driver and escort was very friendly, courteous and professional. I highly recommend this beach trip. You will not be disappointed.

We had a wonderful day at the red Sea, thanks to our driver Eslam , he was more than courteous and was very friendly. We had a terrific day and a memory that will last forever.

Shady picked us up exactly on time. His car is clean, well maintained, has seatbelts, and he is a very safe driver. He has good English skills and is very very kind, polite, warm and respectful. My friend and I were tired from a late night wedding so we ended up sleeping through almost the entire drive, and Shady gently woke us up when we arrived in Cairo and said he was happy that we felt safe and comfortable enough to sleep. If we did not already have plans with friends in Cairo we would have accepted his offer of other stops and experiences. The coordinator who connected us with Shady was always communicative on time and made us always feel secure in our booking. 10/10 experience!

Great trip with this company. Raafat was an excellent driver who was very polite, informative and helpful. We had a good day overall. We visited so many attractions including the pyramids. Sure, I will highly recomend this company to my freinds and family visiting cairo in the future.

Kareem was an awesome guide! His knowledge of the history of Egypt was fantastic! My wife and I had an incredible day. Kareem took us on a camel ride,ATV tide,to the pyramids and the sphinx. It was incredible. If you ever come to Egypt look to get Kareem to be you guide. He is now my cousin!

Nice peaceful ride on Nile with some good food and nice entertainment shady was a great guide and driver strongly recommended

We had a great half-day tour of the pyramids with Hesham's team. Communication with Hesham to arrange the tour was very smooth on Whatsapp - he was very responsive. It was also easy to coordinate with the driver Shady and the guide Ehab. The team was flexible based on our needs (preferred pick-up time of 7am and location) and our priorities of what we wanted to see and where to spend more time during the tour itself. Ehab was very a knowledgeable and helpful guide throughout.

Raffat provided good customer services, good attention. we will recommend to our friend for their next trip. He was very prompt and helpful .

We had a great with hesham team. I booked him for my friends who comea from abroad to visit Giza pyramids . Hesham arranges good trip for us and our guide was friendly and I formative. He gave us plenty of photos around pyramids and we rode camel in the Sahara area .thank you guys .

Karim was very knowledgeable and kind. The pyramids were awe inspiring and quite a site to see. We would definitely go again. The camel ride was a once in a lifetime experience.

Excellent day out with Bisho. The ATV ride was especially fun, and he was very helpful guiding us through the bizarre. Highly recommend