My wife and I have been on many cruises but this was failing in several areas. (1) The selectivity of foods was extremely limited. For example 1 meal with a carved beef, no strawberries, blueberries, kiwi and limited bananas. (2) We had a suite on the 11th floor and there was the smell of engine exhaust frequently and on parts of the floor sewage. (3) The specialty dining was oversold and impossible to get a suitable time in the restaurants of interest. (4) In the main dining room the menu selections were poor and the quality was equally bad. However, I would like to finish on a positive note. The staff was the only redeeming factor with all trying their best to make the cruise enjoyable.

We had a great trip with Mohamed of Planet Tours as our guide. He guided us through our trip and pointing out the highlights at all of our stops. He had a sense of humor and appeared to enjoy his job and his country. He told us how to deal with beggers. Where to buy quality souvenirs. He even made arrangements for us to purchase a suitcase to get our extra shopping home! Yes we made the traditional shopping stops that guides I assume get a kick back from. All our accommodations where okay, Nothing over the top a bit dated, but clean and comfortable. Our only issue was we where a party of 3 wanting to roon together. They always splitting us up into 2 rooms. Mohamed worked with us to arrange rooms to accommodate all 3 of us. Food on the cruise and the all inclusive resort was okay, again nothing special. Buffet style meals hot and fresh. We never got the dreaded travelers diarrhea. Stayed away from salads and fruit. Traveling throughout Egypt was on a full sized tour buses. Bus drivers had water and pop for sale if you needed. Bus had a toilet for peeing only. Going to a country of different culture and language would only travel with a tour company.

Our experience with Reflections Travel was outstanding. We were a group of 6 and the company created a custom itinerary based on our brief stay of 2 days, 3 nights. We were booked at the Hilton Ramses on the Nile River which was a great location about 40 minutes from the airport and centrally located in downtown Cairo. The breakfast was included and delicious. The hotel social spaces were beautiful although the room itself was quite dated. Ask for a room overlooking the Nile. Our tour guide could not be better. Rasha was delightful, knowledgable, flexible and so very personable. She maximized our short time frame taking us to Saqqara Necropolis, Memphis, Giza Pyramids and Sphinx and the old Egyptian Museum that houses the largest collection of Egyptian antiquities in the world, as well as the Hanging Church, the oldest Christian Church in Africa (2nd C.) We ate lunch at two fabulous restaurants- one new and one very old. I would highly recommend Reflections Travel and especially Rasha as your guide. Our driver, Mohammed was also wonderful- always prompt, helpful and friendly. We ended our two days feeling like we had made two wonderful friends in Cairo!

Excellent trip with Bilal, we saw all the monuments according to the agenda… such a nice photographer and they explain everything… a 100% recommend 😀

We had a private tour of all the Cairo must see sites. Our guide “Sam” was knowledgeable and passionate about the history, and our driver was an expert in the Cairo traffic! Not only did Sam provide the information we needed but he also took care of the logistics (tickets, checks, etc) which enabled us to cover everything in the one day, important if you are short of time. I highly recommend Reflections and the private tour we took (Museum, Pyramids, Sphinx, Camel ride). They made all the arrangements and we were able to concentrate on the history and did not stress about the admin.

A very pleasant half day trip with Amir as guide, and a driver. High level of service, with the tempo of the tour as you please. Very proffesionel and polite guide with great knowledge of both history and religion.

Small glitch on location of meeting the driver and vehicle could have been a bit more updated but still comfortable and excellent a/c for the long drive to Cairo to meet Sam. One bathroom stop along the way in a pretty nice place especially considering some restrooms in Egypt. Met Sam, what can I say? He's engaging and extremely knowledgeable with a great sense of humor. He made the day both fun and educational. Having a private van (at a lower cost than a bus) was perfect. Sam would call the driver when we'd be heading for a pick-up and away we'd go with no delay, no counting guests, etc. The pyramids were amazing as was the Cairo museum. Probably 90% of our group pics of our entire trip were taken by Sam who not only took us to the perfect photo op places but is adept at working all kinds of phones and his pics are the best of the trip. Our driver should be entered into the Daytona 500 as he demonstrated crazy skills in traffic in both Cairo and Alexandria - the drivers/pedestrians are insane. Overall an experience of a lifetime and Sam played an important part of this lifetime memory. Highly recommend!

Professional, smooth, accommodating with timing if you need to change it! Very nice service. And it was a beautiful sail with friends and music

My tour guide Sam was excellent! He was very thorough, helpful, and patient. He made my trip in Cairo an amazing experience and I would highly recommend him as a tour guide! He was always helpful when in need of recommendations and he is very informative.

Sam and his driver were excellent guides! Sam is knowledgeable and passionate about his cultures history. We were so comfortable with them and learned so much. They also made sure we had the drinks we needed, gave us sunblock and helped with local customs. Having someone else do the driving allowed us to enjoy the sights and we felt very safe! Sam was able to answer every question we had and do everything we wanted to do. He customized to our liking and we highly recommend this tour, especially with Sam!

Excellent felucca ride with Bilal as a guide. All the main sights along the Nile were pointed out. Sunset was marvellous.

We enjoyed our felluca ride with Balil very much. He communicated well with the planning and picking us up. He made sure we were comfortable and enjoyed the ride. The sail was fantastic. Balil took great pictures of us and showed us the sites around the area. We will come back and take this tour again.

Excellent tour! This was a pretty comprehensive tour with well trained and knowledgeable guides. Private tours and cars everywhere. Very good.

We arrived at the boat , boarded and after approx 20 mins asked if were ready to go. We said no, we came to see the sunset on the Nile. Less than 20mins later we were heading back to the car and we were back at the hotel 1 hr from departure incl transfers. We received no refreshment and frankly were disappointed, sailing in a circle for a little over 30 mins and hurried back to the hotel. Would not recommend

I have traveled to over 50 countries over the past 20 years. I can say with certainty that Reflections Travel is the worst travel agency experience I have ever had. I encourage tourists to avoid this company at all costs if you would like to enjoy your vacation. I also encourage tourists to look more deeply into Reflections Travel's different tours and reviews (including those with one star) to get a more holistic view of this company and its shortcomings. To sum things up, we booked the Private Tour: 10 Days Pyramids, Nile Cruise & Hurghada by Air from Cairo in December 2022 for travel in April 2023. From the time we booked our tour to the last day of our tour, we were never given an itinerary of the 10 day tour. Instead were told that Reflections Travel was in high season, the office was closed, or they were short staffed and this is why they could not/would not provide us with this information. We were told that the tour would follow the itinerary listedTripadvisor. We had to call Tripadvisor several times to receive a minimal response from Reflections Travel. Once we were in Cairo, we were not communicated with regarding when the tour started, who was picking us up, what time we were going to be picked up, or where we were going. The onus was on us as guests to message in the Tripadvisor app or via what's app. Even with our many attempts, we were often ignored and not given a response. Reflections Travel contracts with separate freelance tour guides throughout Egypt, so we had different drivers and tour guides every day of the tour. This would have been fine, but the tour guides also had no information about what was on our agenda for the next day, so we were still left in the dark about itinerary until the last minute on a daily basis. Once we were told we were flying to Luxor and then later found out we were actually flying to Aswan. Another time, we were told our guide would be Shaimaa over what's app, we were told our guide would be Taye over the Tripadvisor app, and our actual guide that showed up was named Omar. There was complete disorganization and miscommunication or lack of communication throughout our tour. The tour was not private. It is advertised as private and we booked because we wanted a private tour. We did not get a private tour and others joined our group. The meals that were listed as included simply were not included. My mother, who I traveled with, has diabetes. More than an inconvenience, this was a health hazard when we were told we would be offered breakfast, and then we were not, and we were touring for a full day in 104 degree heat and she felt faint and ill. The sites that were visited were sometimes visited on different days, and most of the visits were not the length of duration listed on the website. Sometimes, a guide would try to fit two days of site visits into one day and every visit would be rushed and cut short. Overall, Reflections Travel was extremely disappointing. Tourism is the largest industry in Egypt. We would recommend doing your research and choosing a tour company with a large number of reviews that are all four or five stars. Avoid Reflections Travel at all costs if you would like a relaxing and enjoyable vacation. We wish we had.