This was the top thing on my parents bucket list when it came to going to South Korea for the first time. There’s numerous rental stores around this area and it was hard to find the actual store. They gave us a locker to store our valuables in but it was broken so good thing we checked if it worked first. I understand that usually in Asian countries the sizes are way smaller compared to the U.S. but I was hugely disappointed to find that if you usually wear a medium or larger that you can only pick from a small part of the rack which lacked so much in different color choices and designs compared to the many other racks We were one of the first people in line and the short collection to choose from would suck even more if we came in a later time especially if all the custom larger sizes are all rented out for a few hours to see the temple. There was one very accommodating worker but everyone else seemed to be rushing us through the experience.

The shop is amazing. They have alot of costumes to choose from kids to adults and males to females. They also have nice staffs. And rental fees are reasonable

It was a great experience! They were very understanding even when we arrived late due to unforeseen circumstances. So glad we got to experience this with them!

The management need to put benches or chairs for customers They have too little staff for the number of online customers who unknowingly did not expect very slow service .

Our Tourguide Bergen Park take us to the Palace and it was awesome experience you can experience wearing Traditional Korean Costume

No one to help out and decided to help ourselves. Went to the cashier, paid for the amount they told me. When I came back after touring the palace, they said I did not pay for the men’s shoes and made a comment that almost felt like I was being accused of stealing/robbing them. I checked before to the cashier and I believe it would be their job to check whether or not they have received all their money. Don’t accuse me of not paying and make it my fault. It was not a pleasant experience. I would prefer to go to the next doors nearby. Better service and slightly cheaper.

I went with a couple friends! We rented some hanbok from a nearby place and then you can go into the palace for free. Though, entrance fee is only like ~$2 USD. The palace is really really pretty! It was also fun seeing a lot of other people in hanbok as well! It was quite hot as it was July, but it was fun regardless!

This was one of my most favorite experiences of my trip to Seoul. The company has a great system to allow many people the chance to try hanbok. I will 100% do it again!

We had an okay experience! It was very busy and we felt a little rushed. The people that work here are friendly, but they are spread a little thin with all of the people. Once we got to Seoul we realized that there are a ton of places to reserve the hanbok for very cheap, and this place is one of the busiest for tourists (probably because they advertise on tripadvisor). Next time I would probably find a place that's a bit closer to the palace that accepts walk-ins instead of making an appointment.

I rented a hanbok from Hanboknam Changdeokgung branch on Tuesday 31 Oct. The store had a good selection and the young woman assigned to assist me was very helpful and kind. The manager of the store however was something else. When I came back to the store, I opened my locker and went to change up. When I came out a few minutes later, my locker was locked and the key on my locker door was gone. So I told the manager that one of her customers must have taken the key and used the locker. She didn’t bother to listen to me and talked over me and insisted I pay for the “lost” key. I tried again to explain to her that I did not lose the key as I had opened it to get my clothes out but to no avail. One of her staff tried to explain to her but she told her off and then a Korean customer tried to help me by explaining to the manager. She retorted “How do I know the customer would return to open the locker?”. I gave up and paid her 10,000 KRW as she refused to give me back my ID unless I pay her. It was a very bad experience. She is not fit to be a manager as she treats her customers with not just disrespect but disdain.

Loved dressing up in Hanboks. The staff were friendly and spoke some English, there was a wide selection of beautiful Hanboks to choose from and the whole getting ready and return process was easy! Definitely recommend!

I do not like to write negative reviews but this was a terrible experience. They open at 9AM on the dot but there is no line control by the staff, just a bum rush by everyone indoors. When they do decide to exercise some order, they put us in the really long line to register/leave deposit while they let everyone who came after us in the shorter line which leaves us dead last to go downstairs to select our hanboks. This will then leave you waiting even longer if you are doing your hair - I skipped it and just put my own hair in a ponytail. They also filled out our information at registration incorrectly, causing confusing and delays when we were ready to go after getting changed. The sign that says RETURN is not the return line, it's actually next door with no sign which then causes you to lose your place and have to wait even longer. Some staff is super rude which I don't really come across often when traveling. Overall, this is so chaotic, disorganized and not even cheap compared to the other shops that come before this store if you're walking into the hanbok alley".

One Stone Two Birds. You get a free pass to the palace if you wear the Hanbok. The staff members are very attentive, speaking Chinese/Japanese/English if needed. I recommend this place.

This place was pretty hard to find. In the group of hanbok shops this is the one with yellow store sign. It would have been helpful if the listing mentioned the name of the shop which is “Hanboknam.” Type of Hanbok available was mediocre. Hair styling was free but there are more fancy ones that you can choose from that costed a little bit of money like 3000 or 5000 Korean won.

The staff is kind & friendly. They have wide range of hanbok to rent out. We took the theme hanbok. However the King or Prince hanbok is not as shown in drama. So 4 stars out of 5.