Bike Immersion Tours wasfantastic in providing all the support I needed to successfully complete the longest cycle climb on Earth: the Alto de Letras in the Colombian Andes. I had limited time in Bogotá and therefore needed a customised itinerary. Manuel and Maria Theresa were extremely flexible from the outset. They were prompt and accessible on communication, and efficient on delivery. For example, as I was only doing the ride halfway through my time in Colombia, they picked-up the bike on arrival, then stored and built it for me in readiness for the big day, and even organised a spare road bike as a back-up option. On the day, they ensured I stayed safe on the road by accompanying me on a motorbike throughout the ride while the car went up ahead and carried food and clothing, and met up with us every hour or so. The food was just as I wanted it and felt like a portable feast! The 80+Kms of climbing was an incredible experience and simply euphoric. We were blessed with perfect weather on the day - warm throughout and bright sunshine on the summit. Manuel and Maria Theresa even gifted me a personalised plaque to mark the ascent. They made this trip one to remember for a lifetime: a perfect cycle adventure in Colombia. Muchas gracias por todo!