Very good traveling agency. The staff is very friendly. Highly recommended agency. Honest, very professional and very

The price was really good and the trip was very organised. In addition, the personnel was amazing and friendly! Lots of memories from Bolivia for sure! Definitely would highly recommend!

I took the tour a day after arriving la Paz. It’s not enough time to acclimatize myself to the altitude, not to mention to take this tour without preparation. It’s a great tour if you enjoy hiking and challenging yourself.

The views on this tour were quite nice. The group was nice as well, so overall I had a good time. However I didn't feel like the guide was particularly eager to share any information, and most of the day the group wandered alone in the locations (which is generally not a problem, but then I'd rather not pay for a guided tour).

Hiking the mountain was nice to experience such a high altitude and being so close to Huayna Potosí and see how beautiful is, was such an experience.

We were picked up at our hostel, after an hour driving we got way outside of La Paz and we stopped and the tour guide told us moon valley was closed due to flooding of a river blocking the pass. They deliberately didn’t tell us this prior to driving us 1 hour outside of town (they knew the road had been closed for days) so that they could avoid refunding the tour and instead take us on a useless alternative day tour which was a waste of everyone’s time. The day got worse. We went to Chacaltaya mountain as planned, the guide sent a few of us on our way to do a harder walk than the rest of the group. This was extremely irresponsible and dangerous, the walk required crampons and sticks at the minimum, which we did not have. We very easily could have slipped and fallen to our peril. The guide was not there to offer support. We were then driven around aimlessly for the entire afternoon along horrible roads, people got very car sick. We made random and repetitive stops on treacherous roads to look at random useless things. Everyone was fuming and just wanted to go home. We were not given lunch or taken anywhere for lunch despite this being a full day tour, everyone was hungry. When we complained we were patronisingly told “sorry it rained” as if that was the issue. We should have been given the choice as to whether to do the tour or not given they’d known for days the path to moon valley was closed. Instead they drove us to an undisclosed location to take the choice away from us and keep our money too. One slight redeeming quality is we were given half our money back once we went to the office to complain - as far as I’m aware no one else on the tour did because they did not go to the office to complain.

Worst trip we did in our 3-month tour in South-America. Started with the morning. When the 2 vans are full and we're outside the city, Leo then tells the group that the Moon valley is closed, not reachable by car because of a flood (which they knew for weeks). The tour then changed by visiting a snowy mountain (nobody had clothes or shoes for it, nor gloves). We did a lot of dangerous things in our lives but this was the worst! He "leads" you to a mountain which was so slippery and steap it was actually life threatening. By "leading" i mean he points where to go and then stays behind at a safe place. The 1,5h drive to the mountain was as safe and irresponsible as the hike. No seatbelts and very unsafe. Now that everybody's shoes and socks are wet, we go visit some other places to fill up the time. The guide Leo had 2 stuffed vans to guide, which was way to much to have oversight on everybody on the mountain. We still don't understand why we had to pay 15 bob cash in the busdrive for the entrance of the Moon valley when we didn't even visit it. Also, the 'what to bring' are totally wrong. Here's for you who still choses this company (reminder, don't!): Bring: your lunch (instead of snacks), 1 hiking tenue that you wear, sunscreen and -glasses and especially coca leaves. They don't foresee it and just casually mention that it's best that you had brought some (which indeed would help for the nausia on top of the mountain at 5300m). Tip: if they say to you the Moon valley is closed that day, step out of the car and take a uber home. What a waste of a day, useless... Do not take this company!

Our guide Israel was very helpful and knowledgeable. He answered everyone’s questions and gave a perfect amount of history of both sites.

We were told we would be picked up at our hotel between 845am to 9am. We waited until 920am when our guide Leo finally showed up, but the van is parked somewhere else due to bad traffic jam, so we had to walk 860m (based on GPS) to reach the van where the rest of the guests were already waiting. Overall I find our guide Leo lacking in enthusiasm. He seems to have the knowledge but just doesn't have the passion for this job. The tour was quite rush and it would be better if we can spend more time at the museums to browse through the exhibits in greater details.

Tiwanaku was worth a visit but we were disappointed with the lack of leadership and engagement from our guide Leo. There was no viewpoint stop as per the itinerary. In the first “scene setting” museum, our guide took us in the exit (so chronologically backwards through the museums and we only saw the big time picture as we exited through the entrance). The story would have fallen in to place had we had we gone the right way around. The English was good but mumbled and so le we couldn’t hear him- he did offer to explain to us on the side after we asked if he could speak louder… Some of the exhibits were labelled in English so we could figure a few things out. We both understand a lot of Spanish but the detail here is important. Outside we also went around the large site backwards (one way only signs) - also it would have been better the right way so we could see the site overview from up high first rather than last… He was knowledgeable but there was no presence… Lunch fine. We arrived back an hour later than expected which was fine for us but may be useful to know if you’re on a tight schedule.

No issues at all booking with Buho Tours. Juan was a great guide & the driver carefully made his way up the very poor road to Chacaltaya ‘ghost’ ski resort & we made our way to the top. Be aware that the ‘toilet’ has not been flushed since 2005 & is literally the worst thing ever! Views from the top of the mountain are well worth the huffing to get there (but a fairly easy walk - we are mid fifties & had no problems). Take extra warm clothes obvious. We had a great time

Would not recommend this company - Was told to be here at 8am. Guide never turned up. At 845 I asked what was going on. Turns out the tour was never running but he was trying to move me onto another tour that failed. He then refused to give me my money back but said he’d help me find another tour. Why would anyone trust a company that lies so blatantly to people and wastes a day of their holiday because he lies.

The areas visited were amazingly beautiful, the guide was amazing, my only concern is the travel time spent on the bus to and from the sites from La Paz. Also the the time spent on the boat to and from Copacabana. My suggestion to anyone visiting this sites, stay in Copacabana for a day or two.

Amazing landscape!! If you are afraid of heights or have problems breathing in high altitudes, don’t go

We had a very good day with Omar at Tiwanaku ruins. Pick up was on time, it took us about 1.5h to get to the archeological ruins, then we visit the 2 museums and the ruins later. Omar add a lot of information both in the museums and the ruins. We had plenty of time in every stop and the group was quite small. Do not expect great in depth ruins as only 30% is excavated, but the interesting information that Omar added was decisive to understand the importance of this civilization in this region. The tour is about 6-7h, a short and nice tour from La Paz that we highly recommend. The lunch is in a local restaurant, nice food and not expensive.