Chacaltaya & Valley of the Moon
3.5
Chacaltaya & Valley of the Moon
By Buhos Tours
The trip that we made consists of having beautiful memories of the Chacaltaya mountain which facilitated the ascent to this, venturing us in the altitude until reaching the top 5400 msnm later this tour is combined with the Valley of the Moon that we will cross all the city to arrive, once arrived we will feel that we have reached a place like the moon with incredible formations of the eroded earth.
Lowest price guaranteeReserve now & pay laterFree cancellation
from per adult
$29.70
Ages 0-80, max of 15 per group
Duration: 7h 30m
Start time: Check availability
Mobile ticket
English, Spanish
- Shared Tourist Transport
- Bilingual guide
- Entry/Admission - La Paz
- Entry/Admission - La Paz
What's not included- It does not include snack but we make a stop to buy and take what you need.
- Gratuities
- Departure details
- Traveler pickup is offered.
- For the meeting point the schedule may vary, where you will receive a confirmation of approximately one hour.
- Ports:
- Iglesia San Francisco
- Oficina Buhos Tours
- Iglesia Maria Auxiliadora
- Estacion de buses (terminal)
- Hotel pickup is offered. View the hotel list on our checkout page to see if yours is included among the pickup points.
Return details- Returns to original departure point
- Not wheelchair accessible
- Infants must sit on laps
If you have questions about accessibility, we’d be happy to help. Just call the number below and reference the product code: 171598P2- Confirmation will be received at time of booking
- Not recommended for pregnant travelers
- No heart problems or other serious medical conditions
- Most travelers can participate
- This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund
- This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund
- This tour/activity will have a maximum of 15 travelers
- For a full refund, cancel at least 24 hours in advance of the start date of the experience.
- What you can expect during your visit
- Regularly sanitized high-traffic areas
- Hand sanitizer available to travelers and staff
- Transportation vehicles regularly sanitized
- Face masks required for guides in public areas
- Social distancing enforced throughout experience
Community- Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
- How much is Chacaltaya & Valley of the Moon?
- Chacaltaya & Valley of the Moon price starts from $29.70. Discover and book Chacaltaya & Valley of the Moon on Tripadvisor
- What is the Chacaltaya & Valley of the Moon cancellation policy?
- Chacaltaya & Valley of the Moon cancellation policy: For a full refund, cancel at least 24 hours in advance of the start date of the experience. Discover and book Chacaltaya & Valley of the Moon on Tripadvisor
- Which company provides Chacaltaya & Valley of the Moon?
- Chacaltaya & Valley of the Moon is hosted by Buhos Tours. Read reviews, discover additonal experiences or contact Buhos Tours on Tripadvisor. Discover and book Chacaltaya & Valley of the Moon on Tripadvisor
- If you have questions about this tour or need help making your booking, we’d be happy to help. Just call the number below and reference the product code: 171598P2
Reserve your spot
from $29.70
Itinerary
- You'll get picked upSee departure details
- 1Chacaltaya Snowy Ski StationStop: 60 minutes - Admission includedSee details
- 2Valle de la LunaStop: 45 minutes - Admission includedSee details
- You'll return to the starting point
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About the operator
Don’t take it from us – here’s what people have to say about this operator.
ped_anip
00Good informative guide. Good value tour
We had a very good day with Omar at Tiwanaku ruins. Pick up was on time, it took us about 1.5h to get to the archeo…
gtuk50
00Moderate hike .. but come with suitable clothing as weather at this height is changeable
Moderate hike but spoilt by the horrible weather - cold, sleet and drizzle. We were given walking poles as aids whi…
jenseriously
00Good way to get to the Cholita's show
The Cholita's show is quite far from the city center. Buhos provided easy and reliable transportation to get there,…
PaulineURT
00Great overall
+ : flexible (they pick you up at your hôtel), lunch was great with local good - : really quick (especially the mus…
micheleg534
00Great tour, over an hour wait for pick up!
The tour itself was excellent, especially the tour guide Teresa. She was very knowledgeable about the site, gave de…
LouiseOliveira00
00Bad guide
Did the Chacaltaya + Moon Valley and Tiwanaku with the guide Leo and he was the worst guide I had in South America.…
YogaDiva
00Good but could be great.
I enjoyed by visit to Tiwanaku. The pickup downtown was on-time and the bus was comfortable. We were a mixed grou…
CanberraJarrod
00Wonderful guide and great value
Booked through Kanoo because of the great price and didn’t even know the company but after getting such a great gui…
500artm
00Winter Solstice - Indigenous new year Tiwanaku tour!
The guide Isabelle and the driver Johnny were both really friendly people. We had the luck of joining the Tiwanaku …
Sevedge
00Chacaltaya and Moon Valley
We have got a booking on this trip through Bolivia Hop office in La Paz and we did not regret. The tour was amazing…
J C
00Palca Canyon / Valle de Animas
Great private tour with Omar to Palca Canyon and Valle de Animas. We had a very safe driver (those Bolivian roads h…
MikeJohnston
00Perfect death road tour, conducted by No Fear Adventure!
Booked and paid the death/Yungas road online. Perfect communication and organisation. Pick up and return to hotel. …
YorkEL
00Love every moment at Mt. Chacaltaya
We booked Mt. Chacaltaya and Valley of the Moon with Buhos Tours - the booking process was very easy. It's also res…
Janusz R
00Good efficient agency, reasonable prices
I found Buhos Tours when trying to pre-book activities in Bolivia being still in Europe. First impression - owner (…
Marion M
00Terrible experience twice
In August 2018 we were staying at the Sol Andino Hostal so we booked 2 tours with Buhos Tours through Julius Tours …
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
3.5
14 reviews
Excellent
5
Very good
3
Average
4
Poor
0
Terrible
2
Zara T
3 contributions
Jul 2022 • Couples
We decided to book with this company based off of the extremely high reviews on Google but that was a mistake. We decided to do the Chacaltaya & Valley of the Moon tour and paid B$120 (€17) each. We were collected on time and everything seemed to be going well until at least half way through the tour, at Chacaltaya, we were informed that the Valley of the Moon was closed today by the government. Our main purpose of doing this tour was to see this landmark so understandably we, along with the rest of the group, were quite annoyed. The tour company tried to salvage this by taking us to the Valley of the Moon after Chacaltaya, even though it was not open. We ended up standing outside the railings looking in for 15 minutes.
Once we got back to La Paz, we went to the tour agency and asked them for a 50% refund (B$60 each). The lady who worked there called her manager and ended up offering us B$20 each - which quite frankly is insulting. We explained that we only received half of the tour so we should only have to pay for half. They told us it’s cheaper to go to Valley of the Moon and you can easily go yourself from La Paz which indicated they were overcharging and generally ripping people off. The lady explained that they had only been notified this morning about it being closed to which we responded that they had our phone numbers and they should have informed us once they received notification of this.
In the end, they told us a manager would come and we could speak to them so we told them we would wait for them to arrive. After 30 minutes, the lady we had been dealing with told us that she could give us B$30 each, to which we refused. We asked if the manager was coming and she said she wasn’t sure. That annoyed us even more to be honest as clearly the management do not care about their customers. The lady we were dealing with was the face of this company but ultimately didn’t make the decisions. She offered us B$40 each which we eventually agreed to as there was no sign of the manager showing up.
Overall I would not recommend this company. They clearly don’t care about their customers and hold no responsibility if things don’t go right. I understand that the closure of the Valley of the Moon was out of their hands but they should have notified us immediately and have offered a part refund straight away. We shouldn’t of had to go to the office and argue about how things were handled so poorly and ultimately stay there until we were part refunded.
Once we got back to La Paz, we went to the tour agency and asked them for a 50% refund (B$60 each). The lady who worked there called her manager and ended up offering us B$20 each - which quite frankly is insulting. We explained that we only received half of the tour so we should only have to pay for half. They told us it’s cheaper to go to Valley of the Moon and you can easily go yourself from La Paz which indicated they were overcharging and generally ripping people off. The lady explained that they had only been notified this morning about it being closed to which we responded that they had our phone numbers and they should have informed us once they received notification of this.
In the end, they told us a manager would come and we could speak to them so we told them we would wait for them to arrive. After 30 minutes, the lady we had been dealing with told us that she could give us B$30 each, to which we refused. We asked if the manager was coming and she said she wasn’t sure. That annoyed us even more to be honest as clearly the management do not care about their customers. The lady we were dealing with was the face of this company but ultimately didn’t make the decisions. She offered us B$40 each which we eventually agreed to as there was no sign of the manager showing up.
Overall I would not recommend this company. They clearly don’t care about their customers and hold no responsibility if things don’t go right. I understand that the closure of the Valley of the Moon was out of their hands but they should have notified us immediately and have offered a part refund straight away. We shouldn’t of had to go to the office and argue about how things were handled so poorly and ultimately stay there until we were part refunded.
Written July 22, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paolo R
Good afternoon Zaratho,
Inform you that the travel agency cannot control all unforeseen events such as the government that has not notified the tourism companies that they were going to close the Valle de la Luna tourist site, however we took them around Encina giving them a refund, truly a trip not complete but if we took responsibility for the activity and taking you to the place to the valley of the moon that you saw that it was closed.
In any case, we will take action on the matter with the government so that it does not happen again, we are sorry that you have not visited and you can also understand our situation if we comply with the service.
Cordially,
Paolo ROCA
Written July 28, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rob
3 contributions
Avoid. There’s plenty of other agencies you can book with on the same road. Booked a tour to specifically see The Valley of The Moon and then was told halfway through our tour that it was closed for the day. Most of the group had booked the tour to only see that so we were a pretty unhappy group. We had to argue for 30 minutes once we went to the agency to get some money back, which seemed to be totally the fault of management.
Overall it doesn’t seem like they particularly care about the experience their customers have and it’s more of a cash grab situation. I should say the guide and the staff were nice but it seems like management have final say and are just in it for the money. A shame!
Overall it doesn’t seem like they particularly care about the experience their customers have and it’s more of a cash grab situation. I should say the guide and the staff were nice but it seems like management have final say and are just in it for the money. A shame!
Written July 22, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paolo R
Good morning Mr Robs,
We are a serious legal company with years of experience, I clarify that day of your trip the municipal government had not notified that they were going to close the tourist attraction, in which we took them to Valle de Luna seeing that if it was indeed closed to compensate we took them to its surroundings. I understand that it is not the same to do the walk inside than only from the outside, however we complied in visiting them to the two attractions without any way of scamming them.
I'm sorry if the attraction was closed but these are things that get out of our hands and I hope you see the situation and understand.
Sincerely,
Paolo ROCA
Written July 24, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rayssa F. C
1 contribution
May 2023 • Solo
Amazing landscape!! If you are afraid of heights or have problems breathing in high altitudes, don’t go
Written May 29, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
No questions have been asked about this experience
