What an amazing experience! It sounds like Avi truly went above and beyond to make sure you had a memorable time in Jerusalem. It's fantastic to hear that he was so knowledgeable, organized, and patient with your group. And what a testament to his skills as an awesome guide. It's clear that Avi is an exceptional tour guide and it's no wonder that you had a wonderful time with him for three days. Thank you for taking the time to share your positive feedback!

Bein Harim is most appreciative that you have shared for others to read, that you had a great travel experience with us (including getting the transfer to Jerusalem with your luggage and being dropped off at your next hotel there.) There are some logistic constraints, since Covid, so we are grateful that you took the change of itinerary smoothly and had a great touring day with us, both hearing interesting commentary and being able to experience it for yourselves. Hope to see you again sometime soon.

Thanks for this complimentary review of satisfaction with our tour and our professional guide.(Pity no mention of their name to get the recognition for their efforts, which you so clearly enjoyed.)Thanks for the mention of the shop stop which is also a bathroom stop in the old city, as well as our organized embarkation operation sending travelers off to their designated buses/vans for the day's tour, once they have enjoyed a free morning pickup Yes one certainly needs time on one's own to explore.

Dear Gptravels72, Thanks for sharing this experience. Van changes are sometimes required, indeed for reasons of not letting everyone travel around the city to fetch others. We have yet to crack this!!! how one can bring over 120 people from different destinations city-wide going on different tours to their own designated buses. quickly and smoothly. We succeed almost every day! We will certainly take up with the restaurant proprietor what you mention regarding noisiness and seating arrangements. Moshe is a highly experienced tour guide. Sorry that you thought his manner was teacher-like. Sincerely, Bein Harim team

Dear jzischke. Thank you for your feedback. We were most pleased to learn about your good experiences with our company. We put a lot of effort in planning our tours and choosing the best guides for the job. We apologize for your dissatisfaction about Avishay’s conduct, but the guide doesn’t decide on the businesses visited. we offer our tourists the option to buy souvenirs if they want to, and we dedicate a small part of the tour to it. We are working with several stores that are verified to have a product warranty policy as well as shipping policy. That’s why our guides are very familiar with stores’ owners and employees. We grant our guides the option to use their judgment and decide whether to linger or shorten the visit to the stores, according to the group's will. However, we take your review seriously and will get to the bottom of this matter with the guide.

Thanks SO much for this complementary feedback of our guide Avi. He sure deserves your praise and feedback for his efforts. Hope to see you once again travel with Bein Harim.

Thanks so much for this sincere mention of your satisfaction and mainly of our operating our schedule and professional guide Avi. Thanks for the mention of question answering as well as pleasant manner in two languages!( this is not always accepted with understanding)

We are most appreciative that you came away satisfied with the tour under the skilled guidance of Eyal. he is worthy of your praise for his efforts..No one is forced to eat at the restaurant we stop at, and it seems you managed very well just nearby within the confines of the area and tour. We have little influence on what they offer, but they do cater to groups.

Thanks for this review of your satisfaction of the tour guided by Avi. He sure is worthy of your superlatives for his efforts Happy to read that you were somewhat surprised by Yad Vashem.A monument of remembrance as well museum.

Thanks for this complimentary review of your tour guide Ami. We are most appreciative of you sharing your sentiments of satisfaction and that you have a memorable tour to cherish.