Tours and Tickets

Petra day tour from Eilat provided by Bein Harim Tourism Services

Petra day tour from Eilat
2.5
Book in advance
from
$245.00
per adult
Free Cancellation up to 24 hours in advance
Reserve now & pay later: Save your spot free of charge with flexible booking.
About
You will be picked-up from your Eilat Hotel and taken through the border crossing between Israel and Jordan. We follow the Desert Highway along the scenic route to the UNESCO city of Petra. We enter through the narrow Siq and visit the many magnificent Petra structures hewed from the red mountain cliffs. On our return journey to Eilat, time permitting, we take a brief tour of Aqaba.
Know before you go
  • Duration: 12h
  • Mobile tickets accepted
  • Instant confirmation
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Available languages
German, English, French, Spanish
Know before you go
  • Duration: 12h
  • Mobile tickets accepted
  • Instant confirmation
Available languages
German, English, French, Spanish
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Need help booking?
Call the number below and use the product code: 5209P101
Call +1 855 275 5071
Important information
Inclusions
  • English speaker Jordanian tour guide
  • Hotel pickup and drop-off
  • Air-conditioned vehicle
  • Lunch in an authentic local restaurant
  • Entrance fees
  • Entry/Admission - Petra - Wadi Musa
Exclusions
  • Border fees and visa to Jordan (125$)
  • Gratuities
Duration
12h
Departure details
  • Traveler pickup is offered.
  • Hotel pickup is offered. View the hotel list on our checkout page to see if yours is included among the pickup points.
Additional information
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • A current valid passport is required on the day of travel
  • Passport details are required for tour reservation process- travelers of certain nationalities require advance issue of visa; please contact us for more information
  • Border crossing occurs once all passengers have obtained their visa - this process may take up to an hour
  • Change of vehicles and staff is required after crossing the border into Jordan
  • We recommend to bring comfortable walking shoes, hat and water. Warm clothing are recommended in the winter time.
  • We recommend that you have breakfast before departure, Lunch will be late
  • Please note this tour is not suitable for children under the age of 4
  • Near public transportation
  • Most travelers can participate
  • This tour/activity will have a maximum of 40 travelers
Inclusions
  • English speaker Jordanian tour guide
  • Hotel pickup and drop-off
  • Air-conditioned vehicle
  • Lunch in an authentic local restaurant
  • Entrance fees
  • Entry/Admission - Petra - Wadi Musa
Exclusions
  • Border fees and visa to Jordan (125$)
  • Gratuities
Departure details
  • Traveler pickup is offered.
  • Hotel pickup is offered. View the hotel list on our checkout page to see if yours is included among the pickup points.
Duration
12h
Return details
  • Returns to original departure point
Additional information
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • A current valid passport is required on the day of travel
  • Passport details are required for tour reservation process- travelers of certain nationalities require advance issue of visa; please contact us for more information
  • Border crossing occurs once all passengers have obtained their visa - this process may take up to an hour
  • Change of vehicles and staff is required after crossing the border into Jordan
  • We recommend to bring comfortable walking shoes, hat and water. Warm clothing are recommended in the winter time.
  • We recommend that you have breakfast before departure, Lunch will be late
  • Please note this tour is not suitable for children under the age of 4
  • Near public transportation
  • Most travelers can participate
  • This tour/activity will have a maximum of 40 travelers
Travel safe during COVID-19
What you can expect during your visit
  • Regular temperature checks for staff
  • Regularly sanitized high-traffic areas
  • Guides required to regularly wash hands
What you can expect during your visit
  • Regular temperature checks for staff
  • Regularly sanitized high-traffic areas
  • Guides required to regularly wash hands
  • Hand sanitizer available to travelers and staff
  • Transportation vehicles regularly sanitized
  • Face masks required for guides in public areas
  • Paid stay-at-home policy for staff with symptoms
  • Gear/equipment sanitized between use
  • Face masks required for travelers in public areas
  • Social distancing enforced throughout experience
Itinerary
  • You'll get picked up
    See Important Information for details
  • 1
    Petra - Wadi Musa
    Stop: 3 hours
    See details
  • 2
    Petra Archaeological Park
    Stop: 2 hours - Admission included
    See details
  • 3
    Wadi Rum Village
    Stop: 60 minutes
    See details
  • 4
    Aqaba
    Stop: 30 minutes
    See details
  • You'll return to the starting point
+

2.5
4 reviews
Excellent
1
Very good
0
Average
0
Poor
1
Terrible
2

Alex S
1 contribution
Horrible Customer Service
Nov 2019
I booked my tours and received 0 confirmation on itinerary. Had to call back server times to confirm dates, schedule, pickup location, and room reservations. When I called the hotel to confirm my reservation and CRS was rude and would not try to resolve the issue. I ended up having to call the hotel myself to confirm and get the details of the stay. This company needs an upgrade on customer service and be more detailed in the logistics of each tour so the one is not wondering where the pick up is, who is doing the pick up and other pernant information about the tour that is needed.
Written November 20, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Alex, We are most regretful that this was the nature of your service experience. It certainly should not have been so and we have been able to draw conclusions as a result but also got some answers from the operations team person with whom you spoke. Indeed the reservation was all in order, but as it is booked via an agent, the direct name is not always the case.That is why you were concerned regarding your booking. I understand that you wanted Nir, the operations person, to call the hotel for you to make sure, but he had the document between the agents that stated so.That is standard. However you should certainly have received what is standard procedure for ANY booking (not clear why you didn't ..) a reply email with all the details listed etc. Indeed the significant information is essential for the peace of mind and confidence of any traveler in our service and on this we make every attempt not to compromise. Sincerely apologize that this was the nature of your experience. Have no problem to apologize and also revamp the procedure instructions learning from what you have brought to our attention. Sincerely, Bein Harim Tourism Services team
Written November 24, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Martin I
2 contributions
Petra-Wadi Rum 2D1N from Eilat
Apr 2018 • Solo
Review in short: Precious time wasted due to inefficiencies, lacklustre tour guide, shortchanged on tour promises, discrepancies in tour costs.

Context: I signed up for a 2D1N Petra-Wadi Rum trip, starting from Eilat. The tour group that I went with had people going on 1D Petra (roughly 30 people) and 6 people on the 2D1N trip. At the end of Day 1, the 1D tour members returned back to Eilat while the 6 people proceeded to a Bedouin campsite on the outskirts of Wadi Rum for the night.

Review in long:

Precious time wasted - Before detailing the complaint, the positive thing was that the morning shuttle bus pickup in Eilat and dropoff at the border were timely. While the border crossing was relatively fast (15 mins), the tour group had to wait more than an hour for visas to be done. From my perspective, I felt that the visas could have been done beforehand before the tourists arrived at the border. Furthermore, we had to wait for the arrival of all tour groups before we could proceed. This could have been mitigated if the timing of the pickups in Eilat were worked backwards, so that the arrival of all tourists would have been timely. The most pissing thing that happened was using our precious time to process unpaid payments of a number of tour people. Thereafter, there was a payment issue involving some tour members, which consumed 40 mins of our time waiting in the tour bus. All these payment matters could have been settled before the trip took place.

Syndicated tour - not a complaint, but it should be known that the different tours are syndicated under one organisation. I deduced this when the driver picking me up was the same person as another trip that I did with Tourist Israel (day trip to Timna Park). To Bein Harim staff reading this review, please verify whether my claim is correct.

Lacklustre tour guide (Petra) - while I understand that this is not the first time that the tour guide has led this tour, the delivery of the history on the bus felt very scripted. Personally, as a history buff, I felt that the value-add of the relatively expensive tour prices was the description of the region and country. Along the Petra tour, I believe there were many sights that the tour group passed by, but I felt that the description of the sights were pretty shallow. This was made worse when we passed by dams along the route to the Treasury and there were no stops made at the dams to describe their function and purpose.

Lacklustre tour guide (Wadi Rum) - the tour group took a jeep tour around Wadi Rum with our driver, who was a local. Instead of a narration of the region whenever we made a stop for phototaking, it was a Q&A instead. While some may prefer this type of tour guide, people who are curious about the region and have no clue about the history would not benefit much from this style of delivery.

Shortchanged tour promises - on the itinerary on Bein Harim website for the Petra-Wadi Rum 2D1N trip, it specifically said that the jeep tour in Wadi Rum was from 9am to 1pm. However, I was shortchanged (I can't speak for the other group members who booked the trip via other tour agencies) because the jeep tour ended at 11am instead. I clearly expected at least a 3-4 hour jeep tour but we got less than what I was promised and paid for. After leaving Wadi Rum for Aqaba, I expected to make the border crossing back to Israel at 3:30pm. Instead, our group made the crossing at 1:30pm, leaving me shortchanged of 2 hours that I could have spent in Aqaba. To fully detail the events leading up to Aqaba, our group left Wadi Rum around 11:15am and took a 45min van ride to Aqaba, arriving at 12pm. We had less than an hour's free time before being gathered to leave from Aqaba to the border at 1pm. In the end, all 6 of us in the group were collectively shortchanged, leaving us hanging/waiting in Eilat for a couple of hours till our individual transportation out of Eilat came. One tour member I know had to wait for a 9pm flight out from Eilat as she expected the tour to end around 5 to 6pm.

Discrepancies in tour costs - Just to be clear, this is a description rather than a complaint. According to Bein Harim, my tour package costs USD351 (I paid using a student discount). The usual price of the tour is USD369 (standard adult price). Asking other tour members on my trip, I found out that other tour agencies charged around USD400 for the same 2D1N trip. While I am not doing marketing for Bein Harim, please be aware that given the supposed syndicated tour arrangement as I mentioned above, do a price comparison before booking.

Conclusion - all in all, I felt that this trip was very overvalued. Given the amount of money I paid, I certainly did not feel I received the full value of the trip. For me, I am paying for time. While I acknowledge that some things are beyond the tour's control, such as traffic jams, bad weather, a lot of the inefficiencies were man-made and can be attributed to the tour agency. The activities that felt worth it to me were the night at the Bedouin camp and Wadi Rum. The other activities felt badly affected due to the multiple inefficiencies.

Please get your act together, Bein Harim and other tour agencies.
Written April 25, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
About the operator

This experience only has a few reviews, but you can read what other travelers have to say about the operator.

By: Bein Harim Tourism Services
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908robynd
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Kym H
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Frequently Asked Questions about Petra day tour from Eilat

Petra day tour from Eilat will start at 7:00 AM. Discover and book Petra day tour from Eilat on Tripadvisor

Petra day tour from Eilat price starts from $245.00. Discover and book Petra day tour from Eilat on Tripadvisor

Petra day tour from Eilat cancellation policy: For a full refund, cancel at least 24 hours in advance of the start date of the experience. Discover and book Petra day tour from Eilat on Tripadvisor

Petra day tour from Eilat is hosted by Bein Harim Tourism Services. Read reviews, discover additonal experiences or contact Bein Harim Tourism Services on Tripadvisor. Discover and book Petra day tour from Eilat on Tripadvisor