Never met with the tour… ended up doing it myself. No location was given and it was free to the public. Not even sure why they ask for the ticket price.

Dont do this tour. They never gave us a meeting point, No one there at 10am. Tried to ring and phone number is not a valid number. Dont waste your money

Didn’t get the information about meeting place soon enough to go. We cancelled within 24 hours but didn’t get reimbursed as was written in the agreement…so no surprise. They did offer the next day but we were already booked.

Public entry is free of charge. We booked this tickets 2 day before when entering we realized that there is no any ticked needed. This offer is only cheat/imposter !!! I hope TripAdvisor is able to return us the money.

No show and no communication from guide. We booked the day before. We looked for the guide. We called the operator twice. First they told us to meet by the hippodrome and on the second time they told us they didn’t have tickets (even if is free)

The guide didn’t turn up at the meeting point and didn’t reply to WhatsApp messages. TripAdvsior / Viator were of no help - they just said to contact the guide directly. When pushed, they eventually refunded the cost, but that isn’t the point. I didn’t want a refund, I wanted the product that I had paid for. I had travelled the the meeting point, waited for an hour then travelled back to my accommodation and the basic response is “oh well, here’s a refund”.

Ismail was our tour guide for a day in Istanbul. He took us to the old city and explained in detail each important historic data and anecdotes worth to know. He is knowledgeable and very flexible on how to manage timings and preferred places to visit. I ll definitely hire his services again when i come back to the city.

We had to wait in line for an hour to enter the mosque, so be prepared for that. Women required to have hair covered and long skirt or pants. Beautiful interior. Guide answered questions well.

This was a total disaster. No one showed up from the tour operator . We had no number to call. We simply waited for 45 minutes in the area we were asked to wait and had to give up. Waiting for a full refund!

No one showed up at the meeting point, first two of three given phone numbers where out of order, finally someone answered and promised they would call back. Didn’t happen. Gave up, joined the queue. Suddenly saw a guide with their flag, turns out to be a diferent tour from them, guide allowed us to join after a call to his supervisor. Nice, knowledgeble and social guide, good tour finally.

The advertise with vip ticket and skip the line at hagia Sofia But the Guide was only to be found after calling the headquarters and the VIP is a rip off No skiping the lines as advertised

Skip the line not existing in Haghia Sophia !!! Not even with guided tours ! It is hard to find the guid and no phone number given after booking . So consider to join them or stay in the line on your own and for free !

Booking suggested that queue could be skipped, arrived early but still no info that we have to queue with the guide, information given not interesting, some facts contradictory or inconsistent, guide walking away not showing flag

My tour guide, Cem, made this a fantastic experience - he’s so knowledgeable and really charming. A wonderful place to visit but definitely made better with Cem’s enthusiasm and knowledge. Ladies, be sure to have a headscarf and long skirt/trousers or you’ll end up in an unflattering coverall thing!!

Advertised as 'guaranteed skip the line' in special offers, but it wasn't. The only reason we booked was to skip. The guide was nice and apologized for mix up. Info on trip advisor is outdated probably since Hagia Sofia became a mosque again. It is open to all with free admission so there literally is no skip the line for this reason. Now we know.