We did a 2 night cruise last may 2023 . It was fantastic . the 1 night cruise would have left us feeling short so the 2 night was worth doing. we had a lovely time . the staff made everyone feel very special. they had organised a birthday cake for my wife and bought it out shortly after the main course at dinner time. Everyone sang happy birthday to her. very thoughtful. the obviously deduct the birthdays from passport information. our room was faultless and the balcony was very private. we loved the excursions and the total experience was fantastic. The food was 8/10 hence the rating very good but not excellent. Saying that I am bringing friends and family 2025 and will be using genesis again as I believe it is great value for money.

AMAZING! Our 1 night cruise on Ha Long Bay was simply amazing right from pick up from our hotel to arrival at the boat to our delicious meals. Can't say enough how awesome the staff were and how special we were all made to feel. We were catered to and spoiled all day long. The good was so good, just enjoyed every bite. The excursions to ride in sampans where we were rowed around a small bay and to kayaking was great. All rooms have huge windows to enjoy the view of the limestone formations while lying in bed. The beds are very comfortable. The staff were incredible. Just the nicest and very professional. I wish we had booked the 2 night cruise as ours was over way too fast. You can't go wrong with this luxury cruise and the warm and friendly staff.

We chose this company based on the excellent ratings on TripAdvisor. We weren't disappointed. We chose the private one-day Ha Long bay tour. The tour was very well organised. It was very easy to contact the company on WhatsApp and book the tour. The guide and the driver showed up on time. The guide spoke excellent English and the driver had excellent driving skills. The boat was waiting for us when we reached the harbour. We covered all the high points on time. We had pre-ordered vegetarian food and the lunch was served on time and the spread and quality was excellent. We left at 8:30 and were back by 7:30 pm. I will highly recommend this trip for anyone who is short on time. This is the fastest way to enjoy the bay.

Spending the day exploring and cruising around the Ha Long Bay Islands is enough of a Wow experience but sleeping on the boat among them, watching the Sun set and rise is an experience not to be missed. An experience made even better by the crew of the Genesis Regal who were outstanding. Tony, our host, was engaging and entertaining as he educated us about the islands and organised us and the other guests into our various scheduled activities. All activities were enjoyable and there was also plenty of time for some personal R&R. The rooms were another Wow factor. Spacious, clean, beautifully decorated and views from every aspect including the bathtub (yes, there was a tub in the room) and the toilet. The included meals were fabulous with non meat eaters being well catered for and there was an endless supply of complimentary bottled water available. A special mention goes to the fire twirling cocktail waiter who wowed us with his talents in the evening and the early morning Tai Chi instructor who gave us energy and focus to take on the new day. Our only complaint was that the pillows on the bed could have been softer and our only regret was that we didn’t book the 2 night cruise. I highly recommend Genesis Regal and hope to have the opportunity to cruise with them again.

Seamless hotel transfer from Hanoi to cruise centre. We opted for a 3 days 2 nights cruise in order to do more activities, which included a visit on a speed boat to Cat Ba island. The secluded village on the Cat Ba island was an exceptional experience with scenic views as we rode on bicycles. We also visited a private beach for a swim with spectacular views. When it got too hot, they even suggested we moved to another area to swim more comfortably. Special thanks to our tour guides Vinny and Toan as they were very meticulous, helpful and thoughtful in ensuring we are well taken care of throughout. Our stay was made memorable with the crew.

I booked this trip a couple of days ago as it has only good reviews. My booking never got confirmed or cancelled even though it was supposed to happen today morning. They charged the money on my account and no service at all!! As well I couldn't book an other service as I had no idea if they will pick us up or not! Avoid this company as far as you can!

It’s a wonderful trip and we enjoyed a lot. It’s from pick-up - Limousine - nice & cleaned Genesis cruise - sumptuous food - islands (particularly money island) - kayaking/boat - cave - service & guidance... Ms. Tam (Guide) made our trip a excellent trip.

Recently did the Halong Bay Genesis Luxary cruise and loved every minute. The activities were great as we went to see the biggest cave in the bay and did kayaking around the Halong Lagoon. The food on board was very nice and the staff were very friendly and helpful, especially Mr Ben (your friend). Thankyou

Trip was great and Ben was a fun guide. The cave looks fantastic and the islands are awesome Mr Sigurdsson

This was our 1st trip to hanoi and halong by. was a memorable one. especially this cruise. The room were facing the sea. good view with balcony. Friendly staff. especially the guide (Alex). Many activities to keep you busy same time thy wont force you. The meals were superb. The bar tender show is something you should not miss. will surely recommend and go again.

My partner and I had a great experience at Halong Bay led by Roy. We were picked up promptly in the morning and we were quickly on our way for the entire day. Roy was very informative during the entirety of our trip. He was knowledgable about Vietnam's (and more specifically Halong Bay's) history and was able to answer every question that we had for him. The boat was not as nice as advertised but it was still very enjoyable but the crew's service and the food prepared was excellent. The kayaking and cave exploring were easily the highlights of the day. Roy made both experiences very enjoyable and informative as well. At the end of the day, we were brought back to our hotel in a timely fashion. I would highly recommend the day trip!

We had a cool day onboard Genesis with our amazing tourguide Ben. Started from hotel in Hanoi and got onboard with a very small group of ten tourist. We were lucky when there werent many tourists in this moment. The boat is clean and crew team provided excellent service. Thank you and would recommend!

Ben is outstanding profesional and fun guide. Remarkable and definetly we’ll repeat with Ben lots of fun

Did the one day tour. The transportation from the hotel was great, super fast (2hours) and comfortable. At the boat the lunch was delicious and the boat itself clean and comfortable as well. Our tour guide (Mr. Ben) was the nicest! Super friendly, and very knowledgeable about the history and formation of halong bay. 5*is not enough to rate him! Definetely recommend!

We booked this one day trip to Halong Bay wondering if it was worth while since it takes 2 1/2 hours to get there from where we were staying in Hanoi. However, it was well worth the drive out there and back. Our guide (Mr. Ben!) spoke excellent English and we were able to see much of the country on the way out. The bus was comfortable with a couple of quick stops on the way. Halong Bay itself was very enjoyable. The tour said lunch was included on the boat, but it was actually a 7 course meal. Both the wet cave and dry cave were easy to access and very interesting. If you could stay longer, that would be fine, but it is certainly worth your time if you only have one day to spend there.