The environment is good, I bought the Aroma package which at first the consultant ask me to pick an oil favor first, I had Tommy who did massage for me, everything is good and I enjoyed a lot.

This place definitely is s break from the noise and traffic outside. I'm so glad this place came recommended, my 90 minute hot stone oil massage was wonderful. I left feeling recharged and calmer. Liam was my consultant and explained everything clearly and made sure I had a great experience

Great spa with experienced therapists and friendly service. Relaxing and tasteful environment. The receptionist, Ivy, did a great job creating a warm atmosphere. Highly recommended.

I had a facial by Ms. Huong. It was a wonderful experience. She was very gentle and thorough and had a sweet personality. I arrived around 1.5 hours before closing and they still allowed me to get the 60min facial. Ms. Huong did not rush through the process and completed the full facial experience probably over 60mins. I really appreciated her work and efforts. The massage was very relaxing. I would definitely recommend this spa and Ms. Huong!

Top notch spa at a great price! They even sent us a car to pick us up at no cost. The cleanliness and staff were excellent. Amazing skills at opening up our backs. Very well taken care of. Highly recommended.

The service here is top notch, from reception to massage. They also consult you to recommend the package that suit your massage style the best. Great experience !!

Went to Serene spa and did 3.5 hour service of massage, body wrap, and body srcub. Every aspect was well organized and excellent, would highly recommend to all who desire a serene break from the hustle and bustle of Hanoi.

My friend and I had the Touch of Serene package, which was almost 4 hours of bliss. Our therapists, Maya and Ruby, were amazing and made sure we had a relaxing afternoon. The massage and coffee body scrub were a highlight and the spa created a sense of peace and serenity throughout.

Nice and wonderful. Everything here is nice. Relax your body and re-charge your energy. Will come back again once back to Vietnam.

Wonderful experience. From the decor, reception and masseuse are all top notch. The receptionist was very detailed with recommended services. The selection of oil all smell great. The masseuse are definite professionals. Love the steam bath and muscular therapy. Body scrub is quite an unique experience.

Very positive overall experience. Professional welcoming relaxed environment. Well furnished decorated 3-4 level spa. Clean non smoking atmosphere. Did 45 min upper body session... courteous professional therapists ... Continuously checking in for feedback , shower offered after session. Therapists are strong , felt like acupressure along with

Every part of my “touch of serene” was awesome - aromatic bath, 90 minute massage, body scrub and 7 step facial and head massage. Clara was awesome and all the staff were super friendly. I cannot recommend this place enough!

The trip to this spa was absolutely incredible. The staff were punctual, kind, pleasantly patient and all round amazing. I highly recommend this spa to anyone coming to Hanoi.

Very very clean and the staff was excellent. We have been in many massages in Vietnam but this was de absolute best one! Would come hetr back ervetytime!!

Great service, very good masage, various options in the old city of Hanoi, clean and tidy, professional