Had an amazing time. The crew (Tom, Nglia, Huong, Sunny and Lily) were so friendly and helpful. Had a blast hanging with them. The view was amazing!!

This was our first cruise in Vietnam and we were not disappointed. From the very start, we were greeted warmly by the staff and been guided well throughout the cruise. Mr Dan was a great host and even did a karaoke stint for us at night. He sounded like he could be on Vietnam idol. We were also guided to do a 6.00am tai chi session which was great to wake up the mind. Enjoy the best scenery in one of the seven wonders of the world and a great host to add.

Great tour from start to finish. The itinerary ran exactly as described. Dan was our main guide and made sure we were well prepared for our trips off the boat and activities on the boat.

Dang and chef Doan were great hosts, ambassadors for Vietnam, and teachers! We got to choose what we cooked, went shopping in the market with locals for the freshest produce and meat, prepped all the ingredients, and cooked the food. Then we enjoyed the fruits of our labors, sitting down to a nice meal. And so many leftovers to take away! Highly recommend this experience for anyone interested in authentic Vietnamese cuisine.

The cruise, the boat, the food, the guide Tony, were exceptional. I highly recommend. Well organised and good communication. Thanks for a fabulous memorable day

Staff were very friendly and professional. The trip was very well organized. The scenery is stunning, the Ti To island is quite a touristic place and I wouldn't mind skipping it. If you have only one day to visit Ha Long Bay, then this is a perfect choice. However, suggesting to stay there more days to get the most out of the place.

Nice tour, good price. Cruise, visit to a cave, and kayaking. Pickup from Old Quarter, very convenient.

its nice trip, team is excellent, their hospitality, behavior's well mannered. Guide explanation and chef cooking style and taste excellent.

Excellent service! We had Dan as our tour guide. He’s extremely friendly, extremely funny and extremely lovely. Room was good, decently clean. Food was super good, delicious! Both local and western meals are available. And the crew members are very friendly.

An amazing experience in terms of the world heritage site location and the on board service. The onboard service was excellent and the food varied, tasty and well presented

We took this 1 night cruise to Halong Bay, Vietnam aboard the Hera cruise. We saw the legendary Halong Bay, caves, islets and many other exotic rock formations. Our cruise manager, Dan, was very well organized, prompt (on time always), accommodating and patient. He waited for every one to come aboard the tender boat every optional tours. He speaks in understandable English and conveys all the information to the guests. The food is excellent and adequate, and the cruise boat chef cooks delicious menus. The crew and staff are all courteous, patient, diligent and accommodating. I give a 5 star for Hera Classique Cruise.

Trip was great. Sailing in the way and watching natural beauty was amazing. Hike was good and view at the top was incredible. Enjoyed the boating. Caves were incredible. Largest cave so far I visited. Very unique and interesting experience. Food was plenty and very good. Tour guide was very accommodating and made it interesting. Only reason I gave four star because they kept changing pickup timing. Allen came earlier then last time I was informed. When I forwarded SMS for later time he left and came back later. But seemed upset. In the beginning in the best he was even rude to me. And informed me I will be switched to another bus but later he changed his mind and he also became polite. But it left bad taste. I would still recommend this tour.

The staff was incredibly helpful from the start. They were attentive before our arrival to ensure our experience was all setup and ready for our arrival. The team is an absolute blast. I would definitely suggest booking with them, special thanks to Luong and the crew for the amazing experience. Thank you guys.

I booked Ninh Binh day tour. I could not pay online so I had to go to their office which was a little bit tricky to find. I asked someone where their office was and somehow he claim he was one of the staff of Local Tour Vietnam, His name was James or Jasmine Ha Giang. So then I paid and gave me money. The next day, one of the staff from "Local Tour Vietnam" sent me a message and ask if I was still going for the tour and I need to pay. I explained and I have paid to James/Jasmine. It turned out that James/Jasmine was not staff from Local Tour Vietnam but he was from Cozy Tour claimed himself from Local Tour Vietnam and sold a tour to me. So basically he lied and he sold his tour to me. I contacted James/Jasmine, and he said the tour I paid for is non-refundable and if I want to go with Local Tour Vietnam I have to pay again and he will cancel the tour with him as it's non-refundable. I was stay in touch with someone from Local Tour Vietnam and she got in touch with Cozy Tour to take care of me and my friend. Big for Thank you so much. Highly recommend to visit Ninh Binh, and make sure book and pay with Local Tour Vietnam. The tour was great. Ninh Bihn was very pretty.

So it was a cool experience with lots of activities for one day. The food was great and i enjoyed the whole trip even though it was only one day. They could improve the sightseeing in the bay but there is nothing to add. Although the Internet was not good it was still a good cruise. Its als clean so you can enjoy the evening with good drinks freshly out of s hower