We have an amazing tour to Halong Bay with Mia our tour guide. We experiences a great cruise around Halong bay. Mia was the best tour guide in our tour in Hanoi . Even let us experience best authentic Vietnam food Thanks to Mia and Bc family tour.

The trip was fantastic, it all worked out really well. The Victory Star boat was a highlight for the Halong Bay section. We enjoyed the variety of all the activities, knowing enough to know what was going to happen without being told every single little detail, which made it more adventurous and enjoyable. Sad to see so much damage from Typhoon Yagi, especially in Cat Ba Town.

We had a great transfer from the airport to the hotel, the gentleman was kind enough to wait while I got some money at the ATM. Good driver, no issues at all, I only booked one way but I’m going to book the return with them, not worth the hassle of hoping the taxi driver shows up. Great service!

We had an excellent guide who spoke perfect English, as we were the only people on the tour he tailored it to meet our requirements, we'd been to a couple of the places previously, the food was excellent and we arrived at the victory gate as the coloured fountains started. Couldn't have been better.

We took the Paradise/Phong Nha caves day tour which was very efficiently run and Quoc the driver was great. Our guide Tuyen (aka Chocolate) was an absolute delight and very informative and helpful. The caves, particularly Paradise Caves were mind blowingly beautiful. To top things off the lunch was excellent with a wide range of tasty dishes. Highly recommend this tour.

I very much enjoyed this gentle bike tour through the countryside. Lots of stops and interesting things to see. Dung, our guide, was careful to explain everything and went at our pace.

Michael, our tour guide was excellent, very knowledgeable and kept us entertained. He was more than helpful with all the questions many of us had during the tour

Both me and my partner really enjoyed the tour, we found both the guides really friendly and informative and they were happy to answer all our questions. Also the caves were amazing - we particularly loved the Phong Nha cave We also really liked the pacing of the day and the lunch was delicious!!

We booked the Hoa Lu + Trang An + Mua Cave directly with BC Family Tours and the booking was handled excellently. They were also very flexible (booking on short notice, drop off at another spot). The itinerary is well planned and the activities really worth seeing. However, our guide (Kiên) didn’t explain anything. That was a pity especially at the first stop, as we couldn’t make much out of what we were seeing at the temple complex. Also, he didn’t accompany the group to the other two activities but just gave us directions how to find our way back. The directions weren’t very clear, so it took the group longer to find the way and we were behind the schedule. The tour took place on a national holiday so all the places we visited were more crowded than usual, which made it even more difficult to navigate. There’s a stop on the way from Hanoi which is nice for all those who need a little break, but we were dropped off at a sort of shopping centre were we had to see a presentation of different products and were pushed to buy them. This took almost an hour, so it should be at least mentioned on the itinerary.

We had a great, everything was perfectly organized and went very smoothly. Minh was an extremely well prepared guide and we were impressed how well he managed a group with both Vietnamese and English speaking visitors - he had to say everything in two different languages! We also appreciated very much the flexibility of the provider, as we booked the trip on a very short notice. They weee always available via WhatsApp and answered all questions immediately. We definitely recommend this trip & this company.

Awesome tour, loved marble mountain but would have been good to stay at monkey mountain a bit longer but all in all was a fantastic tour, very informative and our guide was very friendly.

Good ambience, reasonably priced. Courteous staff. Particular mention of Mr. Sachin who was very helpful and went that extra mile to make the experience memorable

Both caves were amazing. I have never seen anything like this before. Great lunch and boat ride also. A special mention to my tour guide Andy who was very nice guy and also helped me book an emergency dentist for the next day.

I had an amazing time on this tour. Luang Prabang is such an incredible little city and this tour was a great way to get a taste of the best of what it has to offer. My guide Xoy was so informative and passionate about this place and its people and culture (I saw him pick up litter we came across to keep it pristine). He had studied at one of the temples we visited and had so much insight to share. I loved stooping at the Save the Bear mini sanctuary at the base of Kuang Si Falls and learn more about the bears. There was only one bear out bearing, two sleeping, one poking his/her head out of the enclosure and the rest were doing their thing away from prying eyes and I'm glad they have this choice. The waterfalls were impressive and not very hard to get to (the climb up Phousi Hill was tougher). Be warned that if it has been raining too heavily, you won't be able to swim (although you wouldn't want to when it's like that). Also, if you want to see that incredible coloured water (which Xoy explained is from limestone), you need to come in the dry season. We visited the Hmong village on the way back to town which was interesting but very touristy with a procession of mothers thrusting their young children (kitted out in traditional dress and looking adorable) at you to buy souvenirs. If I am lucky enough to cone back to Luang Prabang, I would give it a miss. Xoy also pointed out the local buffalo dairy on our drive and we pulled over so I could buy an icecream (once you add the flavours, it's just like regular icecream). Such a great day. Highly recommended.

Amazing caves, super well organized tour and transportation and delicious food. I think this visit is a must in Vietnam and better with this tour.