🇬🇧 Our trip to Thailand in early January was an absolute nightmare, and I cannot express enough disappointment. Let's start with the hotels: they were of the lowest quality, miles away from the enticing pictures we had seen online. The rooms were dirty and poorly maintained, with bathrooms leaving much to be desired. The air conditioning didn't work properly, leaving us with sleepless nights in hot and stuffy environments. But the real low blow came with the organized tours. They were chaotic, with groups so crowded that it was impossible to enjoy the attractions. The organizers seemed totally incapable of managing the situation, leaving us at the mercy of confusion and frustration. Viviana, Alessandro, and Andrea, our travel liaisons, were practically unreachable. There was no assistance from them, and when we finally managed to get in touch, they treated us with rudeness and indifference. We spent several days without receiving any response from them, leaving us completely abandoned and unsupported. The accommodations were equally disappointing. In addition to the poor cleanliness, we were faced with a neglected and unwelcoming environment. The organizers, instead of solving the problems, seemed more interested in making us feel uncomfortable, with rude and uncooperative attitudes. In conclusion, I would never recommend anyone to go through such an experience. It was a complete waste of time, money, and energy. I sincerely hope that the agency takes serious steps to improve its services, otherwise, they risk losing the trust of their customers permanently. 🇮🇹 Il nostro viaggio in Thailandia all'inizio di gennaio è stato un autentico incubo, e non riesco a esprimerne abbastanza delusione. Partiamo dagli alberghi: erano di bassissimo livello, lontani anni luce dalle foto accattivanti che avevamo visto online. Le camere erano sporche e poco curate, con servizi igienici che lasciavano molto a desiderare. L'aria condizionata non funzionava adeguatamente, facendoci trascorrere notti insonni in ambienti torridi e oppressivi. Ma il vero colpo basso è arrivato con le gite organizzate. Erano un vero caos, con gruppi talmente affollati da rendere impossibile godersi le attrazioni. Gli organizzatori sembravano totalmente incapaci di gestire la situazione, lasciandoci alla mercé della confusione e della frustrazione. Viviana, Alessandro e Andrea, i nostri referenti di viaggio, erano praticamente irreperibili. Non c'era alcuna assistenza da parte loro, e quando finalmente riuscivamo a metterci in contatto, ci trattavano con maleducazione e disinteresse. Abbiamo trascorso diversi giorni senza ricevere alcuna risposta dalle loro parte, lasciandoci completamente abbandonati e senza supporto. Le strutture che ci ospitavano erano altrettanto deludenti. Oltre alla scarsa pulizia, ci siamo trovati di fronte a un ambiente trascurato e poco accogliente. Gli organizzatori, invece di risolvere i problemi, sembravano più interessati a farci sentire a disagio, con atteggiamenti maleducati e poco collaborativi. In conclusione, non consiglierei mai a nessuno di vivere un'esperienza simile. È stato un vero spreco di tempo, denaro ed energia. Spero sinceramente che l'agenzia prenda seri provvedimenti per migliorare i propri servizi, altrimenti rischiano di perdere definitivamente la fiducia dei propri clienti.

Very cool experience. Our host surina was very knowledgeable & sweet! The driver was also safe & fast. Breakfast was available at the pickup spot for purchase! Luch was goood at the Floating market. Very good place for siteseeing and pictures.

Had dedicated car to / from Bangkok. About a 90 minute drive. Drive was relaxing thanks to the driver’s professional operation. Mrs.Joyfully, our tour guide, was very knowledgeable and a pleasure! Stopped at Meklong Railway Market. Wide variety market. Rather colorful. Stuff seems to be cheaper compared to floating market. If one is only concerned with a train ride and the railway market, it is rather cheap just to take a round trip ticket from Bangkok to Meklong. The train stops for 30 minutes in Meklong which is just enough time to stroll up and down the market once, or one takes the next train back about three hours later. Educational the stop at the coconut flower sugar manufacturing place concerning how to manufacture a different type of sugar. The stop at the Chang Peak Camp with Elefant and tame “tiger” although interesting was not too much of our liking due to keeping such magnificent animals in close areas although it seems they make an effort to make them as comfortable as possible under the circumstances. The floating market was certainly different. Different food and tourist stuff. Very colorful. Need to bargain a lot to meet pricing comparable to railway market. We were very happy with the non-motor boat ride. Slower, much more tranquil, quieter, more time to observe. Certainly recommended over a noisy motorized boat. Very nice experience lasting almost an hour. The excursion started with a 7am pickup and 2pm drop-off at our hotel. We /Joyfully purchased delicious fruit snacks during the day. No negative aspects or concerns of any kind.

We had a very good tour, it was full of exciting stuff and the tour lady Mrs. Oddi was great, speaks good English and very helpful and has lots of knowledge. I do recommend this tour

Very disappointed with experience. I was informed less than 24 hours before the tour that it was cancelled and did not receive any response to numerous calls and messages. Still waiting on refund and response to me messages.

Great overall experience-a must do while visiting Bangkok. Pickup at the hotel was great. Comfortable transport to and from the markets. Oddi was a great guide who communicated well, helped us navigate the markets, and provided excellent information on Thai history and culture. We got an extra stop at a Coconut plantation. The boat trip through the floating market was a lot of fun. Sorry for the impacts of the pandemic as there were not many tourists in the area. The coconut pancakes are a must try. The railroad market is a busy Asian market with an interesting twist - the train drives right through the middle. It is interesting to see all the ship owners move their goods out of the way and then back again when the train passes.

We let the tour go on without us. We sat in a cafe in the temple grounds, had coffee, and as my friend is Thai, we went to speak with some of the monks. It was a fab day all round

Even after repeated inquiries, we haven't received the pick-up time and the pick-up location. we were therefore unable to take part in the tour. nevertheless the refund was refused.

I like traveling and also doing tours This was by far the worst: Grand Palace and temples in Bangkok half day. Not due to crowd or heat but due to the tour guide: unprofessional, making cheap jokes insulting different people and cultures such as Jews, Muslims or Japanese and expressing his limited belief regarding gender or sexuality Such a pity! To be avoided

This is one of the most magnificent and majestic images of the Buddha in south east asia. The temple's architecture is simply astonishing and presents a stellar enshrined place for the Buddha. I highly recommend enthusiastic tourists to visit this awesome temple.

We enjoyed the tour and our tour guide was very knowledgeable about Thai culture. We will recommend this tours to our friends.

Booked this tour as had already been to Bangkok last year but when here did not get the opportunity to see everything I wanted to and being able to choose where to go was ideal (or so I though)... I wanted to go to Yaowarat and we did go but felt like my guide just wanted to rush through the visit there, I also wanted to go to Khao SAN road and was told you don’t want to go there, that is for young people’ Well I did want to go there, if only to see it and booked the tour with that a firm choice on my itinerary... instead I was taken to the flower market... I still wonder if I was taken there purely because the guide wanted to go there... and finally I was taken to Pratunam market, which was ok, but felt that I couldn’t barter and at this point was so disappointed I left early and came back to my hotel.

Booked through viatour. Our tour guide was completely useless and not a great English speaker. I appreciate that they were able to accommodate some schedule changes we had due to traffic from hua hin to Bangkok but I was extremely disappointed in the detail and info provided by our tour guide. We could have done every single activity by ourselves in a similar amount of time. Our guide provided no history, no detail, no value to our experience and essentially could have been replaced with a chauffeur. Maybe we were constrained by traffic and other timings beyond my understanding but I also googled some of the outrageous claims our tour guide made and they seemed to be made up on the spot. I hate to speak ill of someone but I feel that we were scammed. I’m not the type to give bad reviews but in this case I felt I had to warn other travelers that they’re in for an experience... but not the one they’re looking for. What a waste of our only afternoon in Bangkok. On the positive side we got a few pictures.

Don't give a miss in a 25 mins train ride from Ba Na Kwang station to Meklong Train Market. It was a fabulous ride till the end. While reaching the market you are able to catch the people scattering to safety and vendor closing their canvas shelters and storing their stocks away from the track to allow the train pass. If u are able to go to back of the train you have a better vision of what's happening after the train passes, vendors will put up their canvas shelters again and business resume immediately

We only had 2 full days in Bangkok and wanted to see quite a lot so booked this trip and it included most of the things we wanted to see. We were ready early so decided to head to the lobby to wait which was great timing as our guide was also early and we were able to set off before the scheduled pick up time. The trip included the Grand Palace, Golden Buddha and the Temple of the Reclining Buddha and our guide was very knowledgeable and really informative which helped us to get more out of the day than had we ventured out on our own. Booking a Sunday and being there early also meant that some of the roads were quieter and we were able to get around quite easily. Our driver was great and kept us stocked up with bottled water. For lunch we ate at one of the food courts near our hotel so only had a couple of minutes walk back. If you've not been to Bangkok before I'd definitely recommend this trip, it's so much easier than navigating your own way round and the guide really helps to get the most out of what you're seeing.