Our guide, Jonathan was excellent. Very knowledgable, flexible, cheerful and a great conversationalist. His driving was also good and we spent a really enjoyable day exploring the city. I would highly recommend him to my friends and family!

Jonathan Rukundo is an outstanding guide. We had him for two excursions Kigali City tour and Lake Kivu. He is punctual, polite, a safe driver and speaks excellent English. Since we had already seen the Genocide Memorial and museum, we were able to customize our day to meet our desires. We started at the Kandt House and learned of the early history of colonialism in the country from the 1880-1930’s. The guide there was very informative and patient. The site is a must see for anyone interested in the history of this country. We went on to see some housing developments- Bwiza Riverside homes is an amazing project in collaboration with private African developers and the Rwanda government. It is building affordable housing that is environmentally sustainable and is educating the students about construction. We then stopped in downtown to do some personal shopping prior to going to lunch at Sundowner that is a local buffet with excellent food and service. We drove around the government district, embassy row, and on to see the Rebero community of large private homes and then the New Vision city planned community. Our last stop was the very large Kimiroko market where he led us to find exactly what we needed while also getting the flavor of the place. We love Kigali and will return. We will definitely request Jonathan next time.

We had such an amazing time touring Rwanda with Silverbird! Peter, Faith, and the whole team were so knowledgeable, communicative, and kind, and we couldn't have asked for a better experience! We saw Akagera National Park, Volcanoes National Park/gorilla trekking, and a Kigali city tour with Silverbird, and I absolutely recommend all of them! Thank you so much to the whole team at Silverbird for your incredible tours and kindness!!

It was a really special day. Our driver worked hard to get us around to see all the animals. We lingered in all the right places to enjoy the Majesty. And the details like the lunch stop, the coffee breaks and making sure there were bathrooms available when we needed them we're really helpful. Plus in car wifi! It's a very well designed day. Highly recommend.

I had an absolutely brilliant trip to Akagera. I saw elephants, hippos, giraffes, black rhinoceros, warthogs, baboons, impalas. zebras and so many more. It was extraordinary to get up so close, and see them in their habitat. A lot was good luck, but Justin is super knowledgeable and went out of his way to find their territories. He also made a long trip super fun!

Justin was an amazing tour guide, we saw soo many animals! Amazing experience and memories, totally worth it. The car was super cool too

We spent an exciting and meaningful day at Nyungwe National Park, canopy walk plus Gisakura tea plantation. We were lucky enough to see three different kinds of monkeys but the canopy walk in itself worth doing. Beautiful rain forest. The road from Kigali and back is looooong but I feel I saw so much on the way too that I would do it again. Silverbird Agency was very easy to communicate with, they were quick to answer and flexible with any possible vis major (l almost missed connections that would have effected the tour). Lunch at the national park was lovely, try the spice tea! Our guide Jonathan was comfortable to be around with, was happily answering questions, had great resources for the trip. Also on a long drive on quite difficult roads (lots of ups and downs and curves and people walking by the road, sometimes heavy traffic) it was very important that Jonathan was a patient and smooth driver, I felt safe on the road.

“I recently took one day Kigali city tour with Justin and was thoroughly impressed by both the exquisite professionalism and the impeccable service. Justin showcased a variety of innovative development of Kigali, Rwanda's capital beautiful presentation of the city & its beautiful History. The attention to detail and knowledge that Justin displayed were astonishing. He ensured that our Tour was the best; he’s exceptionally kind, & his attention to detail is impeccable. He embodies so much humidity & grace; what a memorable experience that we will cherish for a lifetime. If you are in Kigali, I highly recommend Justin. I assure you that you will have a wonderful experience and ensure satisfaction. What an unforgettable experience. Justin went above and beyond to ensure our comfort. Justin is a prime example of humility "I have three precious things which I hold fast and prize. The first is gentleness; the second is frugality; the third is humility, which keeps me from putting myself before others. I can genuinely say Justin exemplifies these qualities. Thanks to Silver Bird Agency for its exceptional staff.

Justin was one of the best tour guide,very dedicated,amazing,represented Rwanda at the best way possible

Last July, I had booked a 2-day tour to Akagera with Silverbird Tours Agency, and it was one of the best experiences of my life. So when I was back in Kigali I went straight to Silverbird to book a 1-day gorilla trekking trip in Volcanoes National Park. I contacted Peter and he arranged all the details--including the ride up, purchasing the trekking permit, helping me get a COVID test, and lunch after the trek. Damascene was the Silverbird employee who drove me up to Silverbird and made sure everything ran smoothly - I didn't have to worry about a thing. I truly enjoyed his company and learning more about Rwanda from him. The Silverbird staff are professional yet personable and I trust them 100%. If I travel again to Rwanda for work, there's no doubt in my mind that I would go straight to SIlverbird to arrange any side trips - hopefully next time to Nyungwe! Thank you, Peter and Damascene, and all the staff at Silverbird! You make Rwanda feel like a home away from home. Best, Michelle

The trip and the team (thank you Faith!) was excellent. The journey was breathtaking with fantastic landscape and incredible spots: we stop in the local open market, walked down to a waterfall, deep dive in the traditional way of living and the beauty of the volcano landscapes, sailed on the Kivu lac... Great nature and honorable culture. Great team: very flexible, super professional, extra nice. I recommend the trip and the provider.

One-day safari to Akagera National Park. Saw elephants, giraffes, hippos, rhinos, zebras, herd animals, etc. An awesome experience with very personalized service. Cannot say enough good about Faith and Demasine our guides!

Amazing guide, reliable generous honest. Great safari, location weather all great an adventure......

Fantastic tour of Rwanda Incredibly professional guides and team they really went above and beyond to meet all expectations and make us feel at home Love you guys, thank you for everything and for showing us Rwanda in such a beautiful & respectful way

It’s a very scenic tour with a rich and diverse program. I had a wonderful company of Justin (driver and guide) and Faith (guide trainee) - fun, laid back and very cordial. Justin was driving very safely, which I very much appreciated it. My highlight was the moment when we were floating in the middle of the lake with motor off. The tour was well-organised and the communication with the company was clear and easy.