This company is the worst! After booking I reached out for confirmation and never received information needed for the day of. The morning of my tour, I had to call them to remind them they had a guest booked for the day. After scrambling to pick me up, I was 1 1/2 hours late and missed a good portion of what was promised. Their site promises 3 hours, I received 20 minutes. No breakfast as promised and a completely rushed experience. The site states it’s on the Zambia side, which is where I stayed. Found out that it’s on the Zimbabwe side that morning and was asked for additional fees never stated on the site. I’ve asked for only a partial refund as I did get to experience the lions and I understand transportation costs. You think I received a response after multiple attempts? Absolute robbery. I have so many friends coming in February that I would’ve loved to refer had this been handled correctly. I’ll spare them the headache!

Great adventure!! Definitely worth it. It is a bit of craziness getting through the border from Zim to Zam but worth it in the end! All of the different guides and drivers take care of you and the food provided is excellent.

After arriving at the information centre, we were taken by jet boat to Livingstone Island. Here, we saw the sheer grandeur of the falls before proceeding to the pool. We were guided every second, every step of the way to the pool. After entering, we were warned of some small fish that may nibble on us and told not to panic. The two guides encouraged us to sit upon the rock ledge as well as pose, while one took the pictures and the other holder our legs. The rush over the falls near the Devil’s Pool was calm. After our experience, we were guided back for break mid on the island. The meals were light, but extra tasty. While being fared back to the information centre, we saw some more animals relaxing in the water. It was a fantastic experience.

Beautiful country, beautiful people. I went with my elderly parents. They were looked after everywhere. The people have care, from the hotel to the activities people. I really enjoyed every moment. I will return during the high water season to fully experience the falls. But I enjoyed every activity - helicopter ride, cruising the Zambezi. It was all beautiful.

Professional and safe !! .. try the devils pool .. you wont regret it .. book direct with them . .. easy pick up and return , help with border crossing Zim to Xam .

Everything was wonderful. The guides were experts and everything was on time. They picked us up, fed us and took us everywhere. Highly recommend!

We chose the full day tour as it was the only way to get to Chobe early enough to see the lions before they hide in the heat of the day. The 5am pickup was punctual and we were the first through the border when it opened at 6am, then straight to the park. Saw the lions! Also buffalo, hippo, warthog, the back end of a giraffe and loads of elephants. The river cruise in the afternoon was very nice too. It was a long day but totally recommended. We also did devil's pool with the same company. Definitely an experience to remember. Overall the company did us a great deal and helped with transport options for the onward travel. Would use these guys again.

This was a great couple of hours to spend seeing the sights of Victoria Falls township and park - but not the waterfalls. Best view on the tour was from the Outlook Cafe of the river gorge. Our guide was knowledgeable and entertaining but we did request he skip the end of the tour to the hotel and market so we could view the waterfalls on foot for an hour. He was happy to accommodate us. Entry to the waterfalls park is US$50 each and they are the highlight of the area, naturally, even in the dry season.

Overall I was quite disappointed. The scenery on the ride was industrial and nothing special until you get to the Victoria Falls Bridge. Ride stopped on the bridge and did not go further into Zimbabwe. We were there during the dry season so all you saw of the falls was a very small dry section of the gorge. But even during the wet season you would still see only a very very small section of the falls. On the bridge you will be besieged by folks trying to sell you things. I understand these folks are just trying to make a living but I found it very intrusive. The actual meal was OK not great. The nicest things about this is the old train carriages. They are very cool with beautiful wood interiors.

The actual experience was honestly unforgettable and amazing but the customer service gave less to be desired. I hadchosen a 7:30am time slot so id know i would have enough time to get back for my airport transfer. The guy picking me up first told me 6:30 so i got up at 6then 7:30 which then i was annoyed moreso cuz i could have slept inbut then it took him until about 8:30 to get there.by the time we got to the tour i was experiencing anxiety about missing my airport transfer. Luckily the tour is only about an hour and a half and i got back by before 1 which my transfer was 1:30pm but i booked it that early to avoid that anxiety in the first place! It seemed like they just lunped all the people doing it into one transfer and the other people booked it at 9am. As i said i had a great time at the tour and im glad i got back in time but i rated it 3 stars for lack of punctuality.

Amazing tour the swim over zambezi was easy, they made sure we were safe at all times. the tour guide did an amazing job taking pictures in pool. They kept all our phones in a waterproof bag so didn’t have to worry about that. Provided towels and a great breakfast. So glad i did it

DO NOT BOOK THIS! My wife and I were picked up in Victoria Falls and driven North ro an unknown location in Zimbabwe on the river. The driver acted like.he did not know what was going on I checked my map on the cell and saw we were driving away from the Zambia boarder - very concerning and scary for my wife- we were handed off to a tour with no explanation- when asked what was going on I was assured all was fine- the tour company passed us off to some other tour without our permission nor knowledge- we were STUCK and trapped. I had paid the $20/pp US for transport and acquired the proper muti entry Visa for Zimbabwe to Zambia for $100 US - NEVER USED IT. When we got into the boat for the tour I questioned the guide and through several questions they finally told me that we were not going to Devils Pool on the Zambia side but to Devils Cataract on the Zimbabwe side- I was very MAD I was deceived and ripped off. Traveled all this way - booked well in advance to have the tour company just deceive me and scare my wife! BUYER BEWARE! Now I'm out $100 Visa expenses and the $40 transfer fee not to mention my wife and I will probably never get to experience Devils Pool - this really SUCKS!

This is such a unique experience that can't be replicated anywhere else. The group were great at communicating expectations with us about pickup and shuttle across the better from Zimbabwe to Zambia. We felt completely safe the entire time and the water was refreshing, but not freezing, at such an early hour. Definitely a memory for life.

Stunning experience, guides were so professional and made us feel very safe and comfortable. The experience is something you can't really explain and definitely a bucket list for anyone. You also get to see the falls from a different perspective ❤️

An amazing and thrilling experience. Never thought I would be so close to the falls, much less right in them. The guides made me feel completely comfortable to engage in this activity.