It was a pleasure hosting the 8 of you and we are glad you had an amazing experience.

Thank you so much for the valued detailed review. We are so glad you enjoyed your experience with us. We will definitely take into consideration the much-valued recommendations.

Dear Compass819723 Thank you for the valued feedback. We're glad to hear that you were well taken care of by our team on the boat, enjoyed the food and the cruise overall. We're sorry to hear though, that not all your expectations were met. We have since done a full quality check on all our crockery and glassware as opposed to waiting for our scheduled inspection. We have identified a few pieces with chipped corners and removed them from the stock. In addition, due to the pick-up in tourism numbers we have decided to carry out the scheduled inspections more often from now on to avoid any such situations in the future. Thank you for bringing this to our attention. When it comes to the drinks, it is true that we carry a slightly smaller range of drinks on the Dinner Cruises than on our Sunset Cruises as there is more of a focus on the food than drinks on this experience. However, we will relook at our drinks offering on the Dinner Cruises to evaluate whether the range should be extended. We would like to point out though, that we do not carry our premium range of drinks on the Dinner Cruise and don't advertise as such. It would not be feasible to do so. For guests who enjoy premium drinks, we usually recommend booking The Eatery Dinner & Signature Sunset Cruise as our premium range is available throughout. Although, we can of course understand your disappointment if you came with the expectation to be served premium beverages. If that was the case, then the experience must have been wrongly sold to you and it would be very valuable for us to know who sold it to you so that we can retrain them to ensure that what is sold is in line with what we advertise and deliver. On the wines, we are sorry to hear you did not enjoy them. We serve our own range of Pure Africa house wines from South Africa that our owners select regularly. To date, we have only received compliments from guests, but we accept that tastes differ and that it is potentially not to everyone's liking. We do carry a selection of other wines on the boats that can be purchased. We hope that this response is helpful to you and we'd like to thank you again for taking the time to share the feedback.

Thank you for the amazing review and recommendation Felix. we are glad you enjoyed your time with us on the river.

Thank you Susan for the great review and we are so glad you enjoyed your entire experience with us.

Thank you so much Jkel2538 for the great review and for naming our experience a "must" do . We are glad you enjoyed your experience and you were so lucky with game too.

Wow what an experience you had NH_SD!!, thank you so much for such a great detailed review. Indeed we do try to cater as much as we can whenever there is a mix up as we understand how important these experiences are to all our guests from all over regardless of who has booked them. We are glad this turned out to be one of the top experiences of your life as it is our aim that we offer all our guests more than just an activity but a cherished experience.

Thank you, Susan, for such a great review and we are glad you enjoyed your meal and the service.

Beautiful review Elenfirieth and thank you so much. We are so glad you had your best bream with us and enjoyed your entire experience with us. iI will be a pleasure to host you again.