The wind made this a miserable trip. This trip should not be sold if the wind is consistently as bad as it was on our trip, which it may well be. For probably 70% of the time we were staying under jackets/hats against substantial winds. It was also irritating that they ask for food preferences, but simply apologize that they have nothing for you. When we could hear the commentary over the wind it sounded like it would have been interesting if it was possible to hear the whole story.

Our family made a quick trip to Maui over Labor Day weekend. We caught the first boat tour offered after the horrific fires hit the islands west coast. The trip was amazing and the tour guides were very knowledgeable about the different fish and species in the crater and at turtle town. The kids (21 and 12) loved having a GoPro camera to film underwater too. The lunch offered was a teriyaki chicken sandwich and both kids had seconds. They were not fans of the bean and Mac salad but they are picky eaters (aka British) 😂 At first I thought the price was a bit steep (I’m from Florida) for a snorkel trip but after going in the water it was definitely worth every penny. My husband got to see the sea turtle, but I didn’t during the trip… but I did see one behind our Haycraft Park condo swimming about 10 feet from me!

We were scheduled to go on a snorkeling tour on August 14th. In light of the Lahaina fire (5 days prior), the tour was cancelled so that PacWhale could take supplies to fire victims. I totally understand and have absolutely no problem with this response. However, they completely neglected to let us know that they had cancelled their tours. We showed up to the harbor on the morning of the 14th to find that it was cancelled. When I called to make sure that it was in fact cancelled, the lady I spoke with was not friendly and acted as if I was an inconvenience. I understand that they had shifted their focus and were working to deliver supplies to family, friends, and community members. However, an email, text, phone call, social media post, or even a sign in the window...anything that mentioned they were no longer running their snorkel tours would have been appreciated. As a business, you have an obligation to both your community and your customers; especially a business that relies on tourism. I'm not rating a 1 star because our tour was cancelled, I'm rating a 1 star because there was a complete disregard for customers and the customer service response was less than ideal.

Our family of 6 (kids aged 4-10) enjoyed this excursion the week before the Lahaina fires. We are so sorry to hear of all the loss and look forward to the day when this will hopefully be offered again. When it is, I'm not sure if this will be exactly the same but wanted to share our experience for those who are considering this in the future: I would recommend this tour for those who are interested in a boat ride, dolphin watching, and snorkeling, as all 3 are included. I would not necessarily recommend this for someone who just wants to go snorkeling, as snorkeling was only 1-1.5 hrs of the 5-hour tour. My husband and a few of my kids were feeling motion sick, and the boat spent a lot of time cruising around the island, so that wasn't the best for them, but if you enjoy a good boat ride, it's perfect! We did find a wonderful pod of spinner dolphins, which was amazing. The team onboard was very knowledgeable and made it really fun for our kids. Thank you, and our prayeres are with Lahaina's recovery!

My two children (10 & 12), husband and I went on a snorkeling excursion to Honolua Bay on 7/28/23 and we thoroughly enjoyed our time on the catamaran! Captain Chris, Stevie, and Des were excellent, informative, and entertaining. Breakfast and lunch were great and the ocean scenes were breathtaking. We saw sea turtles and many fish and will forever cherish our experience. I highly recommend this adventure to anyone who is looking to snorkel in Maui!

We had an awesome experience snorkeling with PacWhale Eco Adventures! There were 11 of us including 4 kids (ages 4 to 8), and we all had a great time. The water was crystal clear at Molokini, and we saw turtles at the second stop. I'd highly recommend PacWhale based on the snorkeling adventure alone, but then you throw in the marine conservation they do your dollars, and it becomes no brainer.

We decided to book this trip for our party of 10 adults, which included my husband and I along with our 4 adult kids and their significant others, for our last night on Maui. We did the Sunset Cocktail Cruise, from Ma'alaea. Everyone had a wonderful time! It was a Friday evening and the sunset was gorgeous, the cocktails delicious and hors d'oeuvres substantial. My only warning is that traffic from Kanapali area was absolutely terrible and we almost missed the cruise. I called to let them know we were stuck in traffic, but we made it with about 2 min to spare. The staff was professional and the boat was clean and well maintained. Everyone really had a great time and it was a beautiful way to finish up our trip. I hope to make a return visit and book again with PacWhale!

Went on a Dolphin watch cruise with Pacwhale in July on their sleek new boat the Ocean Legacy. Staff was awesome and we learned a lot from the naturalist. We were lucky with the dolphin encounter and got to see a mom and her baby dolphin.

Hands down if you are only going to do one snorkeling boat trip on Maui, you want to learn anything interesting or cool and see some great wild life Pacific Whale Foundation is the only ship to choose. Pac whale foundation is the only snorkeling company I choose to do when I am visiting Maui. I have been to maui over 20 times and I have snorkeled on many different charters. This company exceeds all of my expectations every time. The captain and staff were and are always friendly, knowledgeable and fun! pac whale foundations boat is very clean and equipped with clean bathrooms, sunscreen that is reef safe that you can use and sometimes they have left over foo. They also make the Pacific Northwest ocean a cleaner environment for Hawaiis marine life and explain how they do so. They always attempt to take you to the best snorkeling spots ever ( even in choppy conditions) the trips they provide never let me down. I can’t stay that about any of the other excursions from other companies. 10 stars!!

This is the trip to go on and the company to use. I’ve gone on many snorkel trips around Hawaii, Cayman Islands, and Mexico. This company was the best! They care about safety, education, and guest experience. We couldn’t be more impressed. Thank you!

This experience was everything I hoped it would be! We were so lucky that we saw dolphins immediately and they were right next to the boat. They were even playing right next to us! It was a dream come true and the staff was extremely knowledgeable. The food was great too, we even got a bonus and saw some flying fish!

Water was clear, people were polite, crew was ready to help and food was ok. Beautiful island and the dolphins were entertaining.

We went on Ocean Voyager and did the Molokini & Turtle Arches Snorkel excursion. The crew was awesome. So helpful and knowledgeable. Ash even found some ones wedding band that had fallen off at the crater! I felt totally comfortable and safe at all times. My kids (15 and 19) had a great time too. No turtles at the Turtle arches, but that didn't change the fact that we had a great time. Happy to be supporting an organization that's so dedicated to improving the marine life.

Great trip. We have been to Maui many times and done a few different snorkeling tours. I would rate the morning snorkel to Honolua Bay up there with the best of them. Forget Molokini too deep, rough and you see nothing. This is a calm protected bay. Captain Dan and the crew were outstanding. Lunch was great and smaller group is the way too go. Also we were under sail back to Lahaina, outstanding !

The crew and the scenery are what made this tour so great! The staff is exceedingly friendly, attentive, and treats you like family. Plus, you snorkel 2 different areas and breakfast and lunch are provided. A wonderful and relaxing day where all of your needs are met and exceeded. I highly recommend this tour!