Thoroughly outstanding setting and service. Farm to table food was delicious and the presentation was beautiful. Thanks to everyone

THIS WAS AMAZING!!!!!! After arriving to the stunning property we were greeted by some of the staff at the inn made it seem like we’ve know each other forever. They and our guides had us sign some wavers. While we were doing that they got our shoe sizes and hooked us up with some rad water shoes to use. Next the guides helped us get into our harnesses getting them fitted to each of us. Last was our helmets. They took us on a short walk from the inn to the start of the course. Clipping into safety lines at the top a walking to our first rappel, there they demonstrated and taught us how to rappel. Once the entire group made it down the first rappel we walked a short distance to another safety line we were clipped into. Once that’s happening the Veiw of this epic green forest and a massive waterfall that as you get closer the view gets better and opens up more to the valley and water below! Smiling from ear to ear the whole time hooting and hollering at the joy of being next to this waterfall getting sprayed as we rappel down in the warm Hawaiian sun!!!! One of our guides took photos of us at the top of the waterfall and also after we all made it he got some really nice pictures of us too. Absolutely thrilling! It’s a must do. Five stars isn’t enough.

Great place to have a picnic by the waterfall & enjoy the beautiful scenery. We stayed at the inn by the waterfall, so they refunded our day pass due to its included. If you stay at the inn, the staff there is so accommodating & their breakfast is so good!

Good treatment by staff. Rachel was very flexible. Good site for swimming. Would go again. Weather helped. :). Good treatment by staff. Rachel was very flexible. Good site for swimming. Would go again. Weather helped. :).

We had the place to ourselves. It was so relaxing. Water was too cold for my liking so we did not swim but we still had a great time. Worth the price.

Kent greeted us when we arrived and gave us the lowdown on what to do, etc. He was super kind and friendly....more businesses need 'a Kent!' It was a short 10min walk down to the falls. Try to use sandals with traction, cause although most of the ttaily is grassy, some spots can get slippery when wet. The falls area is natural, all entries into water were natural rock formations. Without disturbing the natural setting, it would be so nice if once in a great while they scrub the rocks around the various entry points, so as to avoid slippage and injury. But that's just a wish-list item... They provide life vests if you feel you need them. Since its a provate area, there is a fee, but well worth it if you want to enjoy a crowd-free setting. They had nice and clean bathrooms with showers to clean up and change after a long swim, before getting back into your car. It was a wonderful experience. Thanks again Kent for the warm welcome...made all the difference!

The wife and I had amazing time! The drive from Hilo was beautiful and accommodations were more than expected from the paddle boards to showers after. We would definitely go back.

London’s cooking class was fantastic!! We loved her!! The natural beauty and farm and garden was so impressive and beautiful! Thank you

Gorgeous and so close to Hilo town. Swam in a waterfall! So few places that is possible! Grounds are so pretty with bamboo forest and orchids everywhere! Will definitely come again !

Jeremiah was a terrific host! This waterfall and swimming hole were beautiful! Refreshing, clean fresh water. Life jackets were provided and also very clean. Walk through the bamboo forest was relaxing.

Ages 15,20,50,55 and we all loved it. Private. Calm and beautiful. A great experience overall. The staff was helpful with the paperwork (that really should be filled out prior to getting there.)

This was an awesome experience! It was just my daughter and I and we had a really great time! Booking was easy and the communication was awesome! We chose the 10 o’clock start time for our time-slot, which was also a benefit to us because they offered a discount for the early start so that was really helpful and saving some money. Even if we had chosen a different time slot, it was still worth paying to come to this private waterfall. They offer time slots to limit the number of people that are there at one time, which is nice because there’s no overcrowding or fighting for parking. Also, the drive up to the facility was a really nice drive. It was basically a road only big enough for one car so it’s good that they create time-slots like they do, very smart on their part. Even when there was someone coming towards us while we were driving up or driving down, we both either drove a little off to the side off the road so we could pass or one of us would pull over let the other pass and then continue on our way so it was a non-issue. The lady who greeted us and checked us in, was so very kind and helpful. We were able to bring our own food, and our own float devices. You are allotted a five hour time-slot and we use three of our five hours and really enjoyed our time there. We took the longer path down to the waterfalls because we like to walk and see the scenery and read the little placards with plant information, That’s our jam! They have plenty of seating along the path. They have a cute little lanai with couches and chairs for resting and looking over the beautiful scenery. They also have paddle boards and kayaks for rent, We brought our own little floats and just decided to swim, and that was great for us! And I was so impressed that they had lovely restroom facilities, equipped with showers for anyone to rinse off or clean off after they’ve been swimming and walking around and stuff! It was all just a lovely non-stressful experience! I highly recommend this!

We went for a day pass to hike and see the waterfalls! It was gorgeous and the waterfall was so fun to swim in!! I would highly recommend!

The walk to the waterfall was a beautiful adventure itself, amazing waterfall experience, never seen that beautiful of place.

I have serious concerns about safety for this experience. The actual repelling next to the waterfall was great, but by the time I got to the bottom and finished the experience, I felt that the company valued profit over personal safety. Pro: We did a short 25 foot warm-up repelling that was low stakes and a great way to get practice in with the gear/guide. The guides doublechecked our linkages, and I initially felt safe. Con: As the hike went on, my perception changed. When we started, the waterfall was borderline on dangerous for coming down. As the hike went on, the waterfall levels intensified. For individuals that had finished and were waiting by the banks, the guides did not allow us to swim in the water because it was too strong/dangerous. Yet, people were still rappelling down next to the too intense waterfall. Jeremy, one of the guides at the top, explained at all times I should have had a double belay system. If, for whatever reason, the line slipped from my hands, I would still be caught by the top or bottom belayer. Unfortunately, when I got near the bottom, the guide at the bottom tried to take pics of me and also be the safety belayer. The line was extra slick near the bottom and the rope line slipped from my hand. I dropped 3 feet, before saving myself/guide grabbed it too. I was less than a foot from seriously injuring/breaking my back on hard rocks. The safety belayer should not have been the photographer. The top belayer could not see me by the time I reached the bottom, and his line had too much slack as well. After the experience was done, and all of the individuals had safely repelled, I talked with Eric , the owner of the company, and shared some of my concerns about the lack and judgment with a belayer being also the photographer. Instead of recognizing his lack of judgment in worsening conditions, he doubled-down and blamed me for the almost near catastrophic accident. I am a novice rock climber and belayer; I should’ve been able to depend on the guides to catch me when my hand accidentally slipped.