Queen Charlotte Sound Mail Boat Cruise
4.5
Queen Charlotte Sound Mail Boat Cruise
By Beachcomber Cruises
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About
Lowest price guaranteeReserve now & pay laterFree cancellation
Ages 0-99, max of 70 per group
Duration: 4h
Start time: Check availability
Mobile ticket
Live guide: English
More
- Commentary on board
- Restroom on board
What's not included- Food
- Hotel pickup and drop-off
- Start:
- 1 London Quay, Picton 7220, New ZealandPlease meet us at the Beachcomber Cruises Office on the waterfront - the Corner of Wellington Street and London Quay, we are a black building with Blue Signage.
End:This activity ends back at the meeting point. - Not wheelchair accessible
- Stroller accessible
- Service animals allowed
- Infant seats available
If you have questions about accessibility, we’d be happy to help. Just call the number below and reference the product code: 6607MAILBOAT- Confirmation will be received at time of booking
- Most travelers can participate
- Guests are welcome to bring their own food and drinks to consume on board
- Closed-toe walking shoes suitable for walking are recommended
- Not accessible for motorized wheelchairs
- Please Note: The stop at Ship Cove only occurs during Summer months of 1st Oct to 30th April
- We are not able to pick up / drop off at the Cruise Ship Terminal - you must make your way to our booking office
- Please note that this tour departs sharply on schedule at 1:30pm
- The boat used for the tour can vary from a smaller 9 seater to a 99 seater catamaran and is not guaranteed
- This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund
- This tour/activity will have a maximum of 70 travelers
- For a full refund, cancel at least 24 hours in advance of the start date of the experience.
- If you have questions about this tour or need help making your booking, we’d be happy to help. Just call the number below and reference the product code: 6607MAILBOAT
From
$76.42
per adult
Select date and travelers
Similar experiences
Itinerary
- 1 London Quay, Picton 7220, New ZealandPlease meet us at the Beachcomber Cruises Office on the waterfront - the Corner of Wellington Street and London Quay, we are a black building with Blue Signage.
- Pass byQueen Charlotte Sound
About the operator
Don’t take it from us – here’s what people have to say about this operator:
- 162belindas0 contributionsWow. Lady Ann cruise was fantastic!We took a cruise on Lady Ann from Picton up to Cook's Landing at Ship Cove, where we stopped for a wander around, and were then dropped at Torea Bay. What an amazing day we had. The pre-planning was a breeze with the assistance and helpful advice from Becky along the way. On the day we were treated to a very memorable experience. The boat itself is fantastic. Mark, Courtney and Flame looked after us so well - we wanted for nothing. We saw penguins, dolphins, seals, and gannets. We ate food that looked beautiful and tasted as good as it looked. I highly recommend this company. I do not often post reviews, but feel the memories we were given of a very special day, and how well treated we were, is deserving of praise. Thank you so much to the team at Beachcomber Cruises for looking after our team so well. A definite highlight of our trip.Written September 19, 2024
- HeaMcD0 contributionsStunning must-do cruise!Captain Greg,took us on an amazing cruise around the best spots to be seen on our private 1 hour trip. Such a beautiful part of the world and Greg was very informative,with some very interesting facts.Written August 23, 2024
- JonnyM24680 contributionsFantastic company for Queen Charlotte TrackFantastic service from Beachcomber. Booked some pickups/drop offs and bag transfers for the Queen Charlotte track. It was the start of the 'quiet season' but they were more than happy to accommodate and still had busy boats for the day tours. Excellent communication via email and clear instructions on the day from office staff and skippers. All staff super friendly and knowledgeable. They were flexible enough to pick us up earlier when we arrived to the pickup point a bit sooner than we had planned which was really appreciated at that time of year. Would highly recommend them for any shuttles or tours in the sounds. CheersWritten June 8, 2024
- lkrocks0 contributionsLovely tour!!!!Great tour! Kevin and Kayla made it enjoyable…loved the information, views, and total experience. The town of Picton was great and this was a beautiful way to see it!!Written May 21, 2024
- wegge0 contributionsGreat tripWe enjoyed our cruise with ‘Beachcomber Cruise’ very much. The boat trip from Picton to Ship Cove was very informative and pleasant. The cruise from Punga Cove to Picton was speedy and absolutely on time. Thank you for a great service in the Marlborough Sounds. HeiWeWritten May 21, 2024
- Global255284874940 contributionsFantastic QC walk and viewsShip Cove to Furneaux Lodge 17km walk It takes about an hour to get there and back on the smaller boat, depending on the mail drop/ pick up. It was a pleasant trip with lots of commentary on history and facts. The walk takes about 5 hours with a few breaks in between. It's intermediate level with a couple of uphills at the start. Beautiful views and seats to rest along the path. The track wasn't as well maintained as thought, but still very doable.Written April 28, 2024
- Coastal176831455000 contributionsWonderful trip Outstanding serviceWonderful trip with great commentary. Outstanding scenery. Captain of the boat provided kind and Outstanding service with assisting my elderly mother....many thanksWritten April 26, 2024
- Traveler575753483120 contributionsHighly recommended.The skipper, Aaron was knowledgeable, friendly and good-natured. My family used the water taxi service to be dropped off and picked up from the Queen Charlotte Track. The boat had plenty of room and comfortable. Top deck was open for great views. Highly recommend!Written April 17, 2024
- mjh9760 contributionsBeautiful half day tripLoved the half day trip to Ship Cove. Very lucky with the beautiful weather. Saw a penguin but no dolphins due to the time of year. Could easily hear the commentary from the top deck but was harder to hear inside the boat. Would have loved to stay a little longer at Ship Cove.Written April 7, 2024
- Wander082993155690 contributionsGreat tripSkipper provided a very interesting commentary. We walked from Ship Bay to Furneaux Lodge. Only snag is there is not too much to see for a lot of the walk due to the bush. But you do get to see lots of wekas. Good quick boat ride both ways and friendly staff.Written March 31, 2024
- 896Tweetie0 contributionsWonderful Boat Tour, Great Company!Excellent boat tour of the Queen Charlotte Sound from Picton. Beautiful day, calm water and gorgeous scenery. The narration by the captain was interesting. the 2 short stops to get ashore were nice. Overall a very enjoyable tour. A very relaxing way to see this area. The staff at Beachcomber was all very friendly, flexible and helpful. We've a tight schedule to make the last shuttle bus back to the cruise ship terminal. Becky at the Beachcomber office offered to ask the shuttle bus to come closer to the boat dock for us to get on in case the tour boat sometimes come back a little late. When we informed the captain of our tight schedule he made sure that we arrived back to the dock even a few minutes ahead of schedule time. Now that's great customer service.Written March 12, 2024
- A321BIRD0 contributionsA Magic IslandAn amazing island with just the right amount of time to ascend to the summit and the incredible panoramic views. Excellent views of the unique bird species found on the island. I was disappointed with the very short time we had by the Cook Memorial - the excuse that “we’re running late” by the boat skipper isn’t, I feel, good enough! Consequently it was a very rushed visit for everyone on that particular sailing.Written March 11, 2024
- wrightd23110 contributionsTwo great tripsWe went out with Beachcomber twice and had two great trips. We went out on the Mailboat and had a great time popping in to lots of interesting little coves to deliver mail and groceries. The skipper Jason was very informative and fun, really passionate about the ecosystems of the sounds, both above and below the water. On the second day they took us to Mistletoe Bay for our walk to Anawika. The timings were great and everything worked as planned. A really great team all round. We would highly recommend these trips.Written February 23, 2024
- H5807KPchrisg0 contributionsIt was great until .......We took Beachcomber Cruises to/from two different landings on Endeavor Inlet on Queen Charlotte Sound and hiked between the landings. We arrived in plenty of time to catch the return, and we were told that we would arrive back in Picton by about 5PM. About 25 minutes after leaving our pickup point, they turned around and went back to pick up several more passengers. We reached Picton at almost 6PM. When we complained to Beachcomber, they failed to acknowledge any fault. From other passengers, we learned that Beachcomber had agreed to alert the late passengers prior to their arrival and failed to do so. Almost 50 passengers had to sit on the boat's uncomfortable seats for an extra 55 minutes and miss their dinner plans.Written February 21, 2024
- 55fergusg0 contributionsExcellent tripExcellent tip, knowledgeable pilot, wonderful views and stops Worth every cent Highly recommend this if you are thinking of going Great staffWritten February 21, 2024
These reviews are the subjective opinions of Tripadvisor members and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
4.5
138 reviews
Excellent
114
Very good
13
Average
7
Poor
3
Terrible
1
John A
Aireys Inlet, Australia9 contributions
Mar 2020
Concept of the cruise is great and our skipper did everything required and expected but the cruise was let down by being grossly overpriced and poorly managed. Have had far better organised activities in NZ for half the price - for what you get $70 would be fair. Pathetic excuse for a cup of coffee or tea when briefly stopping to visit Ship Cove - no biscuits or anything to eat. Poor audio on the vessel for the skippers commentary (couldn't hear him). Found it a bit offensive that the company promotes itself as a small family run business as opposed to large corporate operation. Going by the number of vessels under the same company banner (Beachcomber), the facilities at the wharf - it is far from my perception of a "small, family run business".
Written March 24, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rustic1997
London, UK28 contributions
Mar 2023
We booked this cruise from a very helpful member of staff in the Beechcomber office on the quayside late Tuesday evening for yesterday afternoon’s cruise. We went to East bay and Endeavour Inlet ( it is a different route each day). We had expected the scenery to be spectacular which it was, but the bonus was the skipper ( Jason)’s informative commentary. He was knowledgable, relaxed and amusing. We moved from the upper deck to hear it better inside the boat. Most people automatically opt for the top of the boat which is possibly better for views but you do need very warm clothing. The boat travels very fast so hand onto your hats! Great job Beachcomber!
Written March 16, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Rustic1997
Thank you for your review, we are really pleased to hear that you enjoyed your trip on the Mail Boat with us. Its always a fun afternoon out on the water!
You are absolutle1y right, a warm jacket and good hat is essential.
Written March 21, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
HummingAlong
Almancil, Portugal18 contributions
Mar 2021
Mixed feelings about this tour. It is as advertised: the Sound is beautiful and spending a half day out on it (if it happens to be a nice day) is very enjoyable. The mail was delivered to locals and the boat skipper told us about each one. It was a little voyeuristic to see everyone stand up and take pictures of these people and their homes and docks. Our trip was much shorter than advertised. Fine print does mention route changes are possible. But our trip was only one third the distance it should have been. We were let off the boat (to kill time) at probably the ugliest spot on the entire Sound - a former whaling station. Just an eyesore. Not a suitable substitution from the cruising we did not do. Another negative is the hard sell we got to purchase reusable cups for coffee and hot drinks on the boat. We did. The coffee was make-it-yourself instant, not what we were picturing. But worse: it was free to everyone. The cup purchase was a ripoff and really but the icing on our negative feelings about the cruise.
Written March 12, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your review, we are sorry to hear that you did not fully enjoy your cruise experience with us. We endeavor to make every trip an enjoyable one regardless of weather or route, and we feel both our on board and reservations staff do there best to ensure every customers experience meets and exceeds expectations. Majority of the time we receive excellent reviews on the Mail Boat Cruise, usually the opportunity to see the small bays and coves and watch as the mail is exchanged in this unique way with our residents is entertaining for our passengers on board, as It not only gives you the best sightseeing opportunity but also the chance to have an insight into how life is lived in remote areas. The Tuesday and Friday Mail Boat delivers the Mail in the Tory Channel of the Queen Charlotte Sounds, if needed we do venture into the Endeavour Inlet to collect people who have been walking the Queen Charlotte Track, On the day of your cruise we didn’t need to travel into this area, so rather than returning to Picton the skipper thought it would be interesting to take our guests to the Historic Perano Whaling station instead to give guests the opportunity to go onshore. I do apologies that you did not enjoy this part of the tour, the skipper did have good intentions at mind as the whaling station is a crucial part of the New Zealand whaling history that was prominent in the Tory Channel and a visit to the station is a quite unique and rare opportunity and from previous encounters our guests have really enjoyed this visit.
In response to your comments about our Keep Cups – in efforts to reduce the environmental impact of single use items we have implemented the use of re-usable cups available on board for customers to purchase at a small cost. There is absolutely no pressure to purchase a cup as guest are welcome to bring there own food and drinks as a packed lunch, the cups are available for those who wish to purchase and keep as a souvenir, in purchasing of these cups we provide tea and coffee on board for guests to enjoy during the cruise.
We are sorry to hear that the tour was not up to your expectations, as stated our staff makes the upmost effort to ensure the enjoyability of every passenger but we apologise that it was not totally enjoyable for yourself.
We hope you enjoyed the rest of your time here in Picton and hope to have you cruise with us again one day
Kind Regards
Written March 14, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
macshonz
Taranaki Region, New Zealand49 contributions
A thoroughly enjoyable experience, Ryan's mail run commentary gave a great insight to life in the Sounds for the families that have no road access. Getting alongside a pod of dolphins was the icing on the cake. A wee mishap at one pier delayed the trip slightly but was handled well and professionally. Highly recommended.
Written April 5, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
weta90
Christchurch, New Zealand5 contributions
Nov 2020
A fascinating cruise up the Sounds with an informative commentary by our captain/driver Ryan. We were lucky to see orca hunting stingrays in a bay, and also dolphins on the way back. Would recommend spending some time up top (make sure you are warmly clothed) as you get a better view and experience of the boat. Personally I would have liked a little longer at Ship Cove but we were aware that the mail boat had a schedule to keep. Next time perhaps!
Written November 13, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Packlady2015
Georgetown, TX296 contributions
We had high expectations as this was a top rated Picton excursion and we were only in town two days. We were first in line and nestled in our seats up top. The first thing we learned was that hats will blow away up there if not held onto. (Wish that had been in the write-up so we would have been better prepared,)
The trip details weren’t as clear as they could be so expectations were not in alignment. Captain Jason was a personable man with a fun sense of humor. However, we could not hear him on the upper deck. We made only two mail deliveries. We did see dolphins, but only for a few seconds. And the group got off the boat for about 20 minutes at Ship Cove where Captain Cook’s commemorative monument is. That was nice. The disappointment came on the way back when we turned from mail boat to water taxi, picking up walkers shuttling them from place to place. We would have preferred a lodge stop along the way for coffee in the same span of time it took us to pickup and deliver all of these walkers. The four of us ended up on the boat’s main floor, trying to see out water-splattered windows for the entire way back. (We noticed some Picton passengers hardly left their seats in the 4 1/2 hour sailing.) Not sure why this excursion was rated so high. Maybe more details for passengers to better understand what to expect (that the 4 hr trip is really mostly running errands). To end on a positive note, Jason’s commentary was engaging and full of interesting information. The reservations team was also terrific.
The trip details weren’t as clear as they could be so expectations were not in alignment. Captain Jason was a personable man with a fun sense of humor. However, we could not hear him on the upper deck. We made only two mail deliveries. We did see dolphins, but only for a few seconds. And the group got off the boat for about 20 minutes at Ship Cove where Captain Cook’s commemorative monument is. That was nice. The disappointment came on the way back when we turned from mail boat to water taxi, picking up walkers shuttling them from place to place. We would have preferred a lodge stop along the way for coffee in the same span of time it took us to pickup and deliver all of these walkers. The four of us ended up on the boat’s main floor, trying to see out water-splattered windows for the entire way back. (We noticed some Picton passengers hardly left their seats in the 4 1/2 hour sailing.) Not sure why this excursion was rated so high. Maybe more details for passengers to better understand what to expect (that the 4 hr trip is really mostly running errands). To end on a positive note, Jason’s commentary was engaging and full of interesting information. The reservations team was also terrific.
Written March 20, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Packlady2015
Thank you for your review, we are glad to hear that for the most part you enjoyed your trip out on the Mail Boat. The nature of a Mail Boat is that we do pick up and drop off things along the way giving guests a chance to see the most of the sounds as possible, heading in and out of all the smaller bays and coves along the way.
Thank you for your kind comments about our team, our skippers and reservation team work really hard to ensure that every guest has a really memorable and personal experience so we are glad to hear that we delivered on that part.
Many Thanks!
Written March 21, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
geerde
Melbourne, Australia2 contributions
Disappointed.
The girl checking our tickets said to sit up the top to get a clear view. We couldn’t hear the commentary & the wind was very strong.
The sound was equally poor inside & hard to hear over the engines. When we mentioned to the driver, he said he was surprised & didn’t do anything about it.
The boat driver did not give a clear commentary. He would just say “out there” not detailed eg to the right at 3 o’clock.
There was a passenger who spoke to the driver for most of the trip so the commentary wasn’t great as we had the feeling it was interrupting their conversation.
Lovely country but spoilt by poor sound & poor commentary.
The girl checking our tickets said to sit up the top to get a clear view. We couldn’t hear the commentary & the wind was very strong.
The sound was equally poor inside & hard to hear over the engines. When we mentioned to the driver, he said he was surprised & didn’t do anything about it.
The boat driver did not give a clear commentary. He would just say “out there” not detailed eg to the right at 3 o’clock.
There was a passenger who spoke to the driver for most of the trip so the commentary wasn’t great as we had the feeling it was interrupting their conversation.
Lovely country but spoilt by poor sound & poor commentary.
Written January 13, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Susan S
Richmond, VA12 contributions
Mar 2022
An excellent way to view the Queen Charlotte Sounds with engaging commentary from a local resident Postie. The mail recipients were also friendly. The boat was safe and comfortable, with viewing options inside and outside, top and bottom levels, and one could move around throughout the tour and hear the commentary clearly everywhere. Hot instant coffee and tea were available, too. The cashier, Donna, was informative and gracious to us as walk-on's; we did not book online with a reservation, yet she honored the 10% discount "FRIENDLY 10" code. Four stars only because we did NOT stop at Ship's Cove as we had expected, and the boat was due to return at 5:30 to 6:00 PM--yet, we were docked and back on the pier at 4:45 PM; we felt a bit shortchanged. The weather was beautiful, but we had no opportunity to get off at any stop and walk around.
Written March 21, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Susan S
Thank you for your review, we are really happy to hear that you enjoyed your time on the Queen Charlotte Sounds with us and glad that you could enjoy the discounted ticket. Im sorry to hear that we arrived back to Picton earlier than was expected, this can happen in some cases where we have less mail bags to deliver and less passengers to pick up and drop off along the way.
Written May 3, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
David P
Blenheim, New Zealand44 contributions
Took the boat trip leaving 9am went to Cooks Cove for half hour to see Captain Cooks monument. And then to Furneaux for lunch. Took about 1.5 hours. Picked up at 4pm for mail trip home stopping punga cove and couple of other bays. Also stoped to watch the Hetcor Dolphins at play.
Grat trip and captain gave coffee on board, burned to bring your own cup or could buy a reusable one on board for 5 dollars.
Great trip would recommend to every one.
Grat trip and captain gave coffee on board, burned to bring your own cup or could buy a reusable one on board for 5 dollars.
Great trip would recommend to every one.
Written March 3, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Allison C
Newtown9 contributions
Four of us joined our knowledgeable and fun Captain, Jason and about 60 others on a boat trip to deliver mail. Unfortunately, there wasn’t much mail scheduled for the day and the sound was super windy.
A tightly fitted hat with a chin strap or a hooded coat highly recommended if you sit on the upstairs outdoor deck. Which is highly recommended. However be prepared for wind and cold. You can also get wet from ocean spray if you sit on the sides.
The seats in the covered main cabin were comfy but you couldn’t see out the windows because they were spotted with water. It was also stuffy and crowded.
We saw a few dolphin, birds, a few fish, a few seals, and some beautiful scenery on the way out to a stopping point near the Tasman Sea where Captain Cook landed. We stretched our legs a bit and then jumped back on the boat. This first half of our trip was super fun.
The 2nd half was extremely disappointing. We stopped several times to pick up people and transport them from one little remote resort to another. We also picked up hikers and transported them. This took us to the same spots as when we rode out. It also added 30 minutes to a very long, windy, cold boat ride.
A tightly fitted hat with a chin strap or a hooded coat highly recommended if you sit on the upstairs outdoor deck. Which is highly recommended. However be prepared for wind and cold. You can also get wet from ocean spray if you sit on the sides.
The seats in the covered main cabin were comfy but you couldn’t see out the windows because they were spotted with water. It was also stuffy and crowded.
We saw a few dolphin, birds, a few fish, a few seals, and some beautiful scenery on the way out to a stopping point near the Tasman Sea where Captain Cook landed. We stretched our legs a bit and then jumped back on the boat. This first half of our trip was super fun.
The 2nd half was extremely disappointing. We stopped several times to pick up people and transport them from one little remote resort to another. We also picked up hikers and transported them. This took us to the same spots as when we rode out. It also added 30 minutes to a very long, windy, cold boat ride.
Written March 20, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Allison C
Thank you for your email, we are sorry to hear that the Mail Run did not meet your expectations. Part of the tour does include the visits to the resorts to pick up people who have been out walking for the day, we do find that most people enjoy these stops as you get to see some of the more bays and coves and adds some extra interesting stops.
We hope to see you in Picton again at some other time,
Written March 21, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We need to cancel and are having trouble? We are booked in April. Who do we contact to cancel? Thanks.
Written March 17, 2020
Hi
The cruise is run by Beachcomber cruises and the number is +6435736175. They have an email if you check their website but Trip Advisor doesn't let me include links. They also seem to be on Facebook and Instagram. There's no indication on their website that they're not operating the office and I would think the service is running even without passengers as it's the only food and mail lifeline for some of the people out in the Sound.
Written March 27, 2020
What happens if the ship fails to dock for any reason?
Written September 1, 2018
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