The good news first. Our driver communicated with us before arriving punctually. He relieved us of our luggage immediately and put it in his Audi Quatro. He also carried our two heavy suitcases up the stairs and into our destination hotel. He got us to our destination safely and on time. He was polite and professional. But looking at my voucher, I see that I was promised an English speaking "driver/guide" and that water would be provided. Your on-line ad said that I would have a choice of 3 places to stop and site see along the way. I chose Melk. The implication was clearly that the "driver/guide" would be familiar with my choice. Why else use the word 'guide'? First of all, our driver did speak some English...enough to get by. Second, he had never been to Melk and knew nothing about it. So, he couldn't guide us at all. He asked us where we wanted to be let off. Fortunately, I had done my homework and knew about the monestary, so we had him take us there. Third, there was no water provided for us passengers. The only water was in the giant bottle that our driver had for himself. I don't blame our driver for never having been to Melk, and I don't blame him for not knowing to provide us with water. Maybe this was his first time or maybe he was a sub. But I do blame the company that Viator chose to use to provide this service. All in all, our experience was good, but not as good as our other Viator experiences. We have used Viator dozens of times in the past, and this is the first time we did not get our money's worth.

Great trip, we enjoyed our stops. Our driver Tomislav was excellent, he drove safely and told us many stories about his life and life in Croatia.

Right from initial booking , emails back and forth to confirm addresses , sight seeing options - the tour operators were really good and quick with responses. Radek was my driver and he was excellent . He was very professional , punctual and extremely friendly . I was traveling solo and I didn’t feel “alone” at any time . He also showed me great sites at Kutna Hora and gave me some ideas on the history and cultural part of it . He picked me up and dropped me off at my exact required destination. Thank you so much to the company for coordinating everything and Radek for being such an awesome driver and company .

Drive offered stops a several locations we chose Helikon castle. Spent 2 hours there. Enjoyed it. Stopped for take out sandwich at gas station. Entire trip took 7.5 hours. Friendly driver with interesting conversation. Felt safe with his driving.

Pick up at the hotel spot on in time. We then enjoyed the journey through the beautiful country side in our own comfort in a specious clean car. After a stopover and a visit to the castle in Bratislava to arrive in Prague during the most horrific rain storm. Our very friendly and knowledgeable driver and guide helped us with our luggage up to the reception of our hotel. Don’t think we would have found our hotel which is located in the old city on our own. The hotel is another amazing story but this review is to thank the driver for the seamless journey and amazing driving skills. Not only did he has to cope with the traffic chaos because of 2 horrific accidents in Hungary and one outside Bratislava but a rainstorm where the visibility was restricted. But not one minute did we feel unsafe. Thank you.

Excellent journey. The driver was punctual, polite and drove us to our destination in Prague with confidence. Hope to have many more wonderful trips with you

Excellent experience. Paul was a fabulous driver! We were able to stop off at Bratislava and Sonberk winery! Would definitely recommend if travelling as a group from Budapest to Prague!

Yes, it was an amazing experience. The memories I made with my family during this trip will forever be ingrained in my mind.

Andrew was fantastic. He was friendly and gave us fantastic recommendations for restaurants. It made our first night Prague so perfect! We can’t thank him enough!

Our driver, Jan, was excellent. Picked us up at the hotel, loaded our luggage, and set out. We had arranged a 2 hour stop in Bratislava on the way from Budapest to Vienna. He took us up to the Bratislava castle for a 30 minute photo op, then brought us to the city center where we did our own self-guided walk for 90 minutes. He was on time, right where he said. Along the last hour drive from Bratislava to Vienna, he provided good conversation about travels and trip advice, providing some helpful suggestions for things to explore and learn about. Unfailingly polite and helpful, I would highly recommend using this car service if you have a significant amount of luggage, want to customize your itinerary in any way, or if the trains are affected by any stops, diversions, or any interruptions.

Our driver Dominic was excellent. Although he did not speak English fluently (not even close) he did know some English and we managed quite well. When I booked this transfer from Budapest to Prague, Viator advised me that it included a 2-hour sightseeing tour. The tour operator for Viator provided a few suggestions as to where we might want to go. We chose the AnnoVino winery for wine-tasting and lunch. When we got there, we were advised that there was no where to eat (their Bistro was closed) and that wine tours only occur during high season (which apparently is not September) AND they are only for groups of 8 or more. We were extremely grateful that Dominic was with us because no one at the winery spoke English. Dominic found a local place for us to have lunch and he provided translation of the menu as well. I cannot impress strongly enough just how disappointed we were with Viator and their tour operator for providing mis-leading information. We will think twice before booking Viator again as we had a second tour through Viator in Prague and that was terrible!!!

My driver arrived on time, friendly, polite, professional, and got me to my requested destinations. The car accommodations was very clean with water and charger available. I felt safe as a solo traveler which put me at ease. One disappointment was I missed the site-seeing because I requested a stop in my family’s town. Overall, I definitely recommend the transfer to others.

We had an excellent trip (id very long - 10 h) from Budapest to Split with Daniel from MyDayTrip company We stopped in Zebrab and Plitvice NP along the way Daniel spoke excellent English as was very knowledgeable regarding the local sights and the politics of both Hungary and Croatia We can thoroughly recommend to trip

We booked a 7 hour drive from Budapest to Split. I was a little concerned about comfort for my husband but it turned out to be a pretty easy and comfortable drive. Angelico was very friendly and knowledgeable about the area. His English was good so we had no problems communicating. I originally wanted to stop at Plitvice park but learned it would add 4 hours to the trip, which would have made an incredibly long day. I’m glad we didn’t because it was raining. We stopped in Zagreb instead for lunch which was fine. Great logistical help on these decisions, thank you!

This transfer was booked in January through Viator. One week before, I was told there was no driver at the price confirmed from the viator and the transfer company ( my europe journey) Viator did nothing so cancelled and renegotiated deal for transfer directly with 2hr sightseeing as previously booked and was confirmed. Driver while he was good , spoke little english and car looked like his older family car used daily. It seemed like he was a local ring in at the last minute, so basically, petrol station stops. Again, it is not the drivers fault, and it was raining near Venice, but for the money, we expected much better.