A very well organised day - Krakow and Auschwitz in one day. Very good balance between free time and guided tour time. Agnieszka answered all the questions. Our driver, Maciej, was more than just a driver - by the end of the trip we felt that we were old friends. He gave us lots of historical, cultural and economical insights, as well as shared various practical tips. The Auschwitz part was very informative and of course sad and shocking - but we felt that everyone need to learn about this tragic time in history. Overall, the tour was one of the best things we did in Poland. Having a private car meant we had flexibility in terms of breaks, times etc. Highly recommend!

It was a great tour. Maciej was THE BEST DRIVER and he knew everything about Krakow and Auschwitz Birkenau. The experience itself was unique thanks to him!!!

Very punctual and well organised. Driver was great company and had very good english. Guide at Auschwitz was excellent. Downside was that there were hundreds of other people touring the camps at the same time.

This trip is a must do with a fantastic company. . Our driver Maciek and guide Waldemsr were both brilliant ! Very highly recommended

Long drive but totally worth it. Maciek, our driver was very informative, good fun and had great taste in music! The Wolf’s Lair is an important part of WWII history and our guide, Waldemar, gave a great tour. I would highly recommend this tour. Pickups, breaks and lunch were all perfect. Thank. You!

I booked this 12 hour tour through Viator with this company weeks ahead of time. They verified the tour 5 days ahead of time. At 3 pm the day before they emailed and asked if we would share the tour with others. We declined, we wanted a private tour experience. At about 7:30 pm they emailed and changed the pickup to 11am. They wouldn't get us back until 11pm! I called and they blamed it on the unavailability to enter Auschwitz with a guide until 4pm. I checked the Auschwitz website and found that there was availability at 11:45 am. They were lying. My wife and I were really looking forward to this. Had they cancelled a few days ahead of time at least we could have found a group tour. Now it is too late.

Once in a lifetime experience! Amazing guides, like touring with historians. Perfect English speakers and an experience you will not forget! 100% would recommend. We did the tour around Warsaw, with us getting private transportation, and being able stop get off, take picture and explore the city with the guide. Adam, our guide was extremely knowledgeable about all of Polands history and architecture, giving us an in depth overview of Polish history and how the city came to be.

Well organised tour, received all necessary information the previous day and everything went as planned. Our driver Kacper was amazing and very friendly and the tour was very interesting and informative 🙂 would definitely recommend!

I would highly recommend this tour for anyone visiting Poland. Our driver, Kasper, arrived promptly for our pick up from our hotel. Kasper was a very conscious and considerate driver throughout the 3.5 hour drive and was very welcoming and personable. The drive was very comfortable and went by really quickly. Upon arrival at Auschwitz-Birkenau, Kasper introduced us to the English speaking tour guide. The tour itself was well organised and lasted approx. 3 hours to tour both Auschwitz and Birkenau. The tour guide was extremely knowledgeable and was able to answer any questions. We did have quite a large group which I would say was the only negative, as it was sometimes difficult to hear what the tour guide was saying, not least because you are outside for a lot of the tour. We also used AB Everest for our airport transport and again the service was excellent.

I found reviews for this company on Tripadvisor suggesting this as an option in lieu of Taxi's from the Warsaw airport that apparently scam their customers. I contacted them by email about 3 weeks before the first ride. They explained that it would cost us $100pln for transportation from the Warsaw Airport to the Sofitel Hotel in Downtown Warsaw. I explained that I would not have the ability to pay in cash Euro or PLN on arrival since we wouldn't have been able to exchange money yet and could I pay by credit card. I was sent a link for the payment by credit card. I was concerned that I did not receive any confirmation number or any other information besides an email saying that I had paid. On the confirmation they explained that there would be a driver waiting for us in the arrival hall with our name on it. "Thank you for choosing our service. I confirm your reservation. The driver will be waiting for you in the arrival hall with the card with your name." At that time, I went ahead and set up the transportation on the return trip back to the airport. We had a 3:00PM pickup set up to take us from the Marriott Warsaw Hotel to the Renaissance Hotel Warsaw Airport. They told me to use the same link to pay the second reservation and our credit cards were charged. When we arrived at the Warsaw Airport ON TIME, we picked up our luggage and went to the arrivals hall and looped it several times looking for a driver holding a sign with our name on it. After the 3rd trip around we noticed a sign with my name on it hanging on the wall in front of a taxi company. We went to the taxi stand and a man told us to follow him through the doors and he went to the taxi line and put our luggage in the back of the taxi. My sister grabbed her back pack and tried to put it in the back seat with us and the driver started yelling and cursing at her in Polish. And continued yelling at us and the man that walked us out to the taxi. At the point the driver took off and drove at excessive speeds and my sister and I were both upset while we were riding in the backseat. Twice on the trip he sped through intersections while there were pedestrians in the crosswalk. At this point, I was really mad. I have booked a lot of shuttles in my life in numerous countries and I have never had this happen. I'm unsure why we booked a shuttle. The shuttle was double the cost of a taxi and essentially all I got was a pre-paid taxi with a rude and dangerous driver. I was going to write a review at that point but held off because the return ride was pre-paid and I didn't want to be out my money. At the end of our 3 weeks in Poland we had a late night train from Wroclaw to Warsaw. We ended up at the Warsaw Marriott hotel for one night before we were transferring to the Renaissance Hotel at the airport before at 6:00a.m. flight. Our pick up was set for 3:00PM. At 2:30PM I told the Bell Hop at the hotel that we were waiting on a shuttle to take us to the airport and that we would be waiting inside. At 3:20PM He told us that the shuttle had not arrived yet and that he would call us a Taxi for $50PLN to take us to the airport. I explained to him that we had pre-paid the shuttle already and that our flight was not leaving until the next morning so I was willing to give it more time. 10 Minutes later he came back to me and asked me for the shuttles phone number and he called them. He handed me the phone and I was mortified to hear the woman on the phone saying that we didn't have a reservation. At this point I really didn't know what to do. I finally found the confirmation email from them and hit a reply on the email and told them that I was really upset and frustrated that they were a no show and then when we called they claimed they couldn't find our reservation and they were an hour late and needed to send a car immediately. I received an email response about 10 minutes later saying that they made a mistake and were sending a car right away. What shocks me is the number of 5 star reviews. This is 2 separate reservations 3 weeks apart and both of them were huge fails.

I would recommend the tour company 100 times over. Communication was really good and the company let me know the day before two others would be joining me and I really appreciated that. I was picked up from my hotel on time and greeted by Kasper ?. Be prepared for a very long day but worth the trip. Dropped off at my hotel as promised.

I got stack with no way of getting to airport in time and found this company on trip advisor. When I called there where no available drivers but still, Agnes calmed me down with her patience, kindness and a very good English. She orders I taxi for me from another company, just to help me in time of need. I would degeneracy recommend hiring her services!

It is difficult to describe how powerful this experience was from beginning to end. Our driver, Agnes (American spelling), was exceptional. By the end of the day she felt like a friend and to get her local insights driving down and back made the day extra special. As for Auschwitz, I knew much of the history going in but being there…listening to a knowledgeable guide…walking through the buildings where this all happened…provided an entirely new depth of understanding and emotion. I have had many great experiences on this vacation, but none will exceed this. Obviously, the experience is emotional and heavy, rather than the fun we typically seek on holiday. But this was essential for me — and, I think, would be essential for anyone interested in the growth of humanity. So go, use AB Everest, and ask for Agnes.

Out private car transport was fantastic. Driver was very friendly and accommodating. The communication from your company for Auschwitz not so great. They emailed at 10:30 to let us know that instead of a 7 am pick up it was moved to 9 and by then we were asleep. Also tour at Auschwitz was much later than advertised. So we did. It get back until after 9 pm.

This day trip was very well organized from hotel pick up to the actual tours ( Auschwitz and Auschwitz Birkenau), and the ride back to hotel. Our driver Maciej was very friendly, courteous and well informed. Our tour guide, Illena was very knowledgeable and gave us a very insightful tour. She was very patient and answered all questions our tour group had. I would highly recommend this day trip.