My husband and I pre booked this tour when we knew we were coming to Krakow for our city break. We were picked up from our hotel by Bartek who was extremely polite, helpful and knowledgeable and also very kind. We collected on our way 3 other couples and made our way to Auschwitz. On arrival, we were given a packed lunch and had something to eat before being given our tickets and joining the fast track queue to gain entrance and to meet our guide. You do not walk around Auschwitz as an individual but a tour guide takes you through the camp. From the beginning when you walk through a long tunnel and are listening to the names of the dead, you start to feel very humbled and slightly nervous at what you are about to see. Our guide (and I am really sorry but I cant remember her name) was excellent. She was compassionate, empathetic and still emotional. She explained things very clearly and welcomed questions at any point. After visiting Auschwitz 1 you then get back into your mini van and go and see Birkenau and the death camp. Again, it is a very thought provoking place to see and I found myself wandering and just taking in the vastness at the size of the camp. It is really difficult to put into words the things you see, the rooms you visit, the steps you are re tracing of those that died before you but it is definitely something I would recommend you visit; young or old. We should never forget. You also do ALOT of walking so if you struggle keeping a pace, or walking in general you might struggle with this tour.

Visited here with friends for a 5 pm guided tour and the whole place were heaving with people queuing in different language rows. Entrance into the bottom section was very gruelling with 378 steps descending the whole way down. Fascinating sculptures carved out of salt were present in various chambers. Very interesting experience, but one visit was adequate owing to the tremendous ascending and descending route.Great experience to have seen this wonderful creation .especially navigating the route with uphill ascent and downhill descent in all the numerous chambers with well lit signage. Alll groups must follow the guide closely. Great gift shop and a cafeteria at the end of the tour. Exit is via two lifts as location was 135 metres down.

Highly recommend. We booked to go with a small group but on the day were advised the minibus had broken down so we were taken by car and had our own personal driver who was so friendly and helpful. Communication was great both before and during the trip , Auschwitz was incredibly moving and the salt mine was just incredible. It’s a long day but value for money and highly recommend.

The trip was well organized. Pick up was clear and communicated the day before by our driver Mario. Our group of 25-30 people was broken out into 4 vans; my van had 7 people. We drove from Krakow to Auschwitz I where the drivers arranged the tickets and entry. We were provided our headset and met our guide, Patricia, from Auschwitz museum. She provided excellent context and explanation. We then returned to the van and were driven to Auschwitz ll where we met back up with the same guide. Once that was finished we went on to the Salt Mine. We did arrive about 45 minutes before our assigned tour time so we sat at the hotel there for a drink. We then made our way to the line for the English language tour and we're guided by a museum guide (group also a put 25 people. No headsets for this tour, but it wasn't really needed you could hear the guide well enough). The tour organizers offered a pre-ordered box lunch for 50 Polish Zloty per person and we did opt for that. The sandwich was good along with the other items in the bag and it was filling and good to have in the car during the long day.

We were a group of 13 so a group tour was the best option , I contacted krakow discovery who gave me al the costs and info we needed for our visit , I had seen people let down by other companies so was nervous booking but we were not disappointed , collected from our hotel in a comfortable mini bus with a friendly driver who met our guide and she was very informative and passionate , a moving visit which highlighted the atrocious cruelty which was inflicted on so many people , our driver met us to then transfer to Birkenau , again our guide talked and walked us around the camp , a hot day in May so have a sun hat as no shade , Thank you for organising

Excellent day out at both these locations The Salt Mines were amazing. Lift back to the surface was an “experience” Great driver (Bartek) who looked after us all day even arranging our packed lunch.

We had an amazing time in Krakow, fabulous city, so much to do, fabulous restaurants and very safe. Special mention to Mario our driver to Auschwitz. Berkenau, Salt mines and back…. he was super efficient and very informative, we were very lucky to have him.

My second visit to this heritage site. It was modernized in some ways compared to my last visit. Found it very interesting and it was laid out very well. The one complaint I have was the duplicate security restrictions. We processed through the first security and scanned our tickets. Then suddenly we had to proceed through a second ticket review process and scan our tickets again. That did not make any sense. It caused some congestion in the line of people waiting to proceed into the Center. The trip to the Wieliczka Salt Mines was the highlight of the day. The sculptors carved by miner was unbelievable. Really enjoyed this part of the trip even more than the Auschwitz. One thing in both tours, this is not made for elderly folks like us. The walking was exhausting but well worth it.

The driver Micheal was excellent. Really good communication throughout, made sure we knew exactly where to be and when. The tour guide was very knowledgeable. A definite if you are travelling to Krakow!

A must visit .. "Those who do not remember the past are condemned to repeat it " If you don't know brace yourself, If you've seen movies and read books on the Holocaust .. Visiting the camps and touching its very existence makes it totally real.. Be calm be reflective be peaceful for those that were persecuted and murdered in such an evil way .. and pray that weak humanity never ever resorts to this evil again.

Great trip and a must for everyone. We'll organised but a little long queuing to get in but worth the wait. Very moving and the tour guide very knowledgeable. Driver picked us up and communicated via what's app which was great. On time and safe transfer . Overall nit to be missed.

Fantastic experience! Everything was perfect! The driver came and picked us up from the hotel and returned us as well. There was no delay or waiting at points of interest Highly recommended!

a historical trip that we all have to do! Thank you to Daniel for his service. He was very kind , friendly and helpfull . We recommend it to everyone !

Amazing experience, an absolute downer to and absolute upper in one day in a good way. Driver Richard was perfect and the Guides had such a passion for there craft!

Really glad we booked through trip advisor for this tour. Everything was easy, choice to pay 48 hours before. Our driver text us the day before explaining the time they will be there to pick us up, and he even offered us a lunch for 50 zl which is only about £10 and it had loads in the lunch bag. Our driver was super friendly. The tour is definitely a must if you are visiting Poland. Overall really happy with my experience of booking through trip advisor and the day is a long one! So make sure you bring a battery pack charger for phones etc. we got home around 6pm, picked up 7:45am.