Amazing, humbling experience, however, the tour we came with were awful. It's was as if they'd never done it before. Lack of communication from guide, Martin. No information provided, especially after buying our tickets, then queuing, again, to get into auschwitz. We had been allowed 2 hours, and would probably have had to queue for around 30-45 minutes. Had to rush around auschwitz, not able to see everything. PAVEL TRAVEL PAWEL ROSOL organisation spoiled my experience.

I don't have enough words to thank Adam from Pavel Travel. An absolute gentleman, who looked after my elderly mother and myself, on a very emotional pilgrimage to the Madonna of Czestochowa. A seamless trip from our hotel, where he rang to say he was outside waiting for us. We were then driven in an ultra clean vehicle, taken to the ticket office, where he arranged a wonderful guide. A truly memorable day. Thank you so much Adam! 5*****

The worst experience ever! They changed us the time from 10:00 am to 07:00 am. We said ok , no problem. We went there at 6:45 and we ended up to see the first part of the museum at 11:00 am (after 4 hours due to lack of organization). Then, we were waiting amother 1 hour to join to the 2nd part. The whole trip lasted 13 hours... nobody guided us and nobody didn't even say sorry for our inconvenience...I don't recommend this tour guide

My wife and I went on a trip with this office . Everything was excellent . The driver came to pick us up around 8 o'clock and by 10 o'clock we were already in Czestochowa . Some free time and we go to Wadowice . The family home of the Holy Father John Paul 2 is located there . I recommend to everyone 🙋‍♂️

Our trip to see the Black Madonna was fabulous. Robert our driver was excellent. He was very easy to speak with . A great personality and very knowledgeable. Our guide Joanna,at The Black Madonna was very knowledgeable and easy to understand. She made her presentation very personal. We thoroughly enjoyed this tour.

Tour delivers you from your hotel to both locations with tickets to the John Paul home (1st stop) with audio guide and in Czestochowa we got a Sister as our English guide, who brought to life the whole experience of visiting the Black Madonna. The Black Madonna is veiled between 12pm-1330, with unveiling at 1330 with mass at that time. The total road journey was very long due to the distances and major road works at the time. You need to pack lunch, and eat in the van to maximise time at the locations and return to Krakow in reasonable time (our tour lasted 11hours). There were only two of us in a comfortable 8 seater.

Very happy I chose this tour. The driver was excellent, and Pavel was very professional and charming. We had 2 full hours at both Auschwitz and Birkanau, which was more than expected. My only complaints/suggestions would be that the guide books should be handed out on the way to the camps so that guests have something to read during the 90min ride. I also would have liked some commentary on the way to the camps, rather than complete silence. I’m sure there were many interesting things that could have been pointed out from time to time, even though we weren’t paying for a city tour. Pavel did provide some fantastic commentary when we were leaving Auschwitz however, and that was really great! Also, DO NOT PAY to use the restrooms at Birkenau. There are free washrooms as soon as you enter the camp. Considering what atrocities took place at these sites, I think it’s shameful to be asking people to pay to relieve themselves anyways. But I definitely recommend Pavel Tours, you won’t regret it!

It was an EXCELLENT service. Paul is a kind person, very professional and helpful. For a tour for these two places of faith it's quite important to go with someone with a profound faith, that knows about the places and it's history. Paul is the guy for that! If your considering these destinations, this is the best choice.

Really nice tour guide who speaks English very well. He was late because of the snow but contacted us in time and let us know when he was arriving. He gave us usefull tips about what to see in Auschwitz. He even gave us an information folder in our language. At the end of the day he even dropped us off at our hotel.

This was a wonderful tour and great Information on the site visit and plus other parts of the area. We have two small children and they enjoyed the tour also. We learned more about Poland and Kamil did a wonderful job on making sure we understand what we were seeing and doing for the day. He had a wealth of knowledge and experience. Also he was very patient and great with the kids. We were even able to attend Mass and make it to all the sites.

I certainly recomend the tour if you are catholic and you want yo know more about the Pope John Paul II and of course the story of the Black Madonna. It Is an importante place of pilgrimnage and faith. The tour of sister Teresita was in spanish and perfect because she is very well known by the monks so she knows the place perfectly. Pavel was our driver and tour guide for Wadowice, he was very nice, pacient and helpful. I forgot my sunglasses in the van and he returned them to my hotel the day after the tour. Very nice person. My mom was very happy with the experiences.

Went from Krakow to Auschwitz & Birkenau really good trip and Pavel was an amazing guide. Got our tickets printed out beforehand and also gave us information booklets to keep. Pavel was an excellent guide and was always there to help with communication through WhatsApp before going