Tours and Tickets
WOWKrakow! Hop on Hop off Bus! 1 tour ticket
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WOWKrakow! Hop on Hop off Bus! 1 tour ticket

By WowKrakow! Hop On Hop Off Bus
About

Ages 4-99
Duration: 2h
Start time: Check availability
Mobile ticket
Audio guide: German, Russian, English, Italian, French, Spanish
More


  • Headphones and multilingual commentary
  • Free map with WOW Krakow route
  • Free WiFi
  • Free app with live bus tracking
What's not included
  • Attraction tickets

  • Not wheelchair accessible
  • Service animals allowed
  • Near public transportation
  • Infants must sit on laps
If you have questions about accessibility, we’d be happy to help. Just call the number below and reference the product code: 70420P1

  • Confirmation will be received at time of booking
  • Children must be accompanied by an adult
  • Most travelers can participate

  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.

If you have questions about this tour or need help making your booking, we’d be happy to help. Just call the number below and reference the product code: 70420P1

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About the operator
Don’t take it from us – here’s what people have to say about this operator:
  • WowKrakow! Hop On Hop Off Bus
    142
    Krakow, Poland
    Joined in March 2017
  • nickik802
    0 contributions
    1.0 of 5 bubbles
    Disappointing
    What should have been an opportunity to explore the wonderful city, turned out to be a stressful experience. There was only 1 bus operating which meant that, if you 'hopped off' you had the possibility of waiting at least an hour for your next 'hop on'. In all, we had a 5 minute bus ride and then hopped off to take the gondola ride near Wawel. (This boat trip was excellent (although hard to locate from the drop off - with no guidance). When we attempted to hop back on, we had to resort to a tram ride as no bus appeared. As other contributors have mentioned - pick up points show no indication that that is the WOW KRAKOW location. It would be incredibly helpful to have an app which tracked the bus (ideally buses), so that travellers know where buses are. A poor experience and not one I would recommend.
    Written October 20, 2023
  • Highlander029
    0 contributions
    2.0 of 5 bubbles
    Not like any other Hop on Hop off
    We spent ages trying to find a bus-stop for WOW buses.It was not very obvious, a poster stuck to a post.When we did find it, and got on the tour, there were not many stops and big gaps between stops.Some more information on what to expect at each stop would be good.The story about the poor dog (like Greyfriar's Bobby, if you know the story) lost something in translation.
    Written September 23, 2023
  • DollyS1970
    0 contributions
    2.0 of 5 bubbles
    disappointing and ableist
    We were looking forward to doing the hop on hop off tour but it was a very wet squib of an experience, not only that quite ableist. Despite the vehicle having a ramp for wheelchairs and rollators, they didn't use it when my partner and I turned up and we had to struggle up the steps with the rollator with no help from the staff. The guide/assistant was tepid and I wasn't sure what her role was. The commentary was ok, but it would have been helpful if it said what number of the stops were so we could follow the route. We left it early and didn't even bother to finish the route. For those who want to see the city get a different guided tour or use the trams which a regular and cheap.
    Written September 23, 2023
  • Margaret M
    0 contributions
    5.0 of 5 bubbles
    Good way to get quick overview of Krakow
    Glad we ignored the recent reviews. As this was one of the better hop on hop off buses we have been on. Comfortable and modern bus with good commentary in English and polite, helpful driver and guide.
    Written September 9, 2023
  • Tjx2017
    0 contributions
    3.0 of 5 bubbles
    No added value
    Tour tickets cheap but the information on the headsets have no added value. Extremely superficial and not detailed at all. Nothing you couldn’t google....BUT, the guide checking the tickets was extremely friendly and helpful and had a lot of additional knowledge!
    Written January 1, 2020
  • Peeps70
    0 contributions
    5.0 of 5 bubbles
    Brilliant!
    If you'd like to sightsee this is the company to use. Regular service unlike some and have stops at all the attractions. The staff are friendly and the earphones work! Great price and service
    Written December 25, 2019
  • Charles_and_Susan
    0 contributions
    4.0 of 5 bubbles
    Great idea
    It is what it is - it's not a guided tour with a personal tour guide. If you're expecting that then your going to be disappointed. It seems like some of the reviewers were. What it is is a way of getting around the city to visit some of the sights. On the way you get a bit of information via earphones - fine. Go out with it to number 8 stop. The bus takes you from the city and up the hill. You then tackle the Mound by yourself and catch the bus back. Similarly you can drop off in the Jewish quarter or go to the mall. Use it as intended - its good
    Written December 13, 2019
  • elyscox
    0 contributions
    1.0 of 5 bubbles
    Terrible!
    The tour was terrible, the audio was slow and didn’t match up to the locations that we were visiting. The driver and guide were to busy chatting to each other than leading the tour. To find the locations where the busses picked up from was ridiculous it took us around 1/1 and a half hours to find the first pick up point as there is no signing and the stops are just normal bus stops. When eventually on the tour we also did not get told were stops were, half of the time the driver didn’t actually stop or tell us what number stop we had reached or in fact anything that was around that stop. We actually found a golf buggie tour that was the same price for a private one-to-one tour where the driver actually stopped to look at specific places and it wasn’t just pre recorded audio, we would recommend this over this tour. will not be using this again.
    Written November 13, 2019
  • Enjoycraic
    0 contributions
    4.0 of 5 bubbles
    Pleasntly surprised!!
    After reading many totally negative reviews we were honestly surprised by this trip. Although there were delays, looking at the traffic not surprised, the audio was good, slightly out of sync at times but never the less very informative. We would recommend this trip although expect 15 to 20 minutes delay.
    Written October 29, 2019
  • Onawhimsey
    0 contributions
    2.0 of 5 bubbles
    Below average
    Overall? Disappointed with service compared with other similar services in other countries. Shame it was on earphones but understandable due numerous languages. Heavy traffic impeded timetable. Gondola ride was hard work as they did not understand online bookings and could not note mobile phone info! No commentary on journey. Also no signage to direct to pier or bus stop.
    Written October 23, 2019
  • Salim K K
    0 contributions
    1.0 of 5 bubbles
    Hop on hope off krakow, Poland
    We bought tickets on line from Expedia. There are no obvious stops for the buses anywhere in the city. We could not find it until the last day of our stop... We were walking in the park (at about 4pm) and noticed a kiosk selling the tickets. We explained our predicament. The person showed us the stop and ask us to give the voucher to the driver While waiting, along came a person selling tickets who took away our voucher and gave us the two tickets (see photos). When the bus pulled up , the driver indicated that the bus was terminating and the final trip was ending at 16.30! Our luck ran out. What a wast of money.
    Written October 2, 2019
  • 802madhurimag
    0 contributions
    1.0 of 5 bubbles
    Worst hop and hop off
    The bus first doesnt reach any stop on time. There is minimum 1 hour delay at every stop. The gondola ride which was mentioned was cancelled due to Wind ...which is fine... But they promised a free scoop of ice cream.....we asked the lady on the bus she said it's available and dropped us at stop 2.....in the rains only to find the ice cream shop was closed....the entire day.... The entire Jordon group that runs this service is a fraud and cheat......
    Written September 30, 2019
  • nba004
    0 contributions
    2.0 of 5 bubbles
    Disappointed
    A long drawn out bus ride through traffic...poor cometary staff uninterested in the work that there doing.
    Written September 18, 2019
  • Peter F
    0 contributions
    2.0 of 5 bubbles
    poor timekeeping
    Very disappointed as we waited at stops at stated times and waited for 20 mins, 35 mins and worst case 55mins.There was a lot of traffic but this should be allowed for in the timetable.Also many of the attractions were a long walk from the stops.
    Written September 16, 2019
  • George L
    0 contributions
    4.0 of 5 bubbles
    Great Value
    We enjoyed the 24 hour ticket which included a very pleasant thirty minute Gondola ride on the Vistula river. I would recommend this company as the service was very good and they have a modern bus fleet.
    Written September 12, 2019
See all 142 reviews
These reviews are the subjective opinions of Tripadvisor members and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.


3.0
3.0 of 5 bubbles34 reviews
Excellent
7
Very good
6
Average
5
Poor
5
Terrible
11

D C
Nuevo Nayarit, Mexico167 contributions
1.0 of 5 bubbles
We used this service to see Kracow sites and learn more. We didn't.

The bus stops, via the app werent easy to find. However, the times were accurate.

The view from the bus through plastic sheets, not glass windows, ruined the views. You couldn't take a photo.

There are two basic tickets. The 1st gives you a complete tour from stops 1 to 12. You get off where you started. It's not hop on hop off.

They sell you a 24 hour ticket. We purchased it at 13.05. At 3pm we got on a bus at stop 3 and was told we would have to get off at stop no. 1 and walk back to 3, as the tours end for the day. They told us it was a, half an hour walk. Sadly their attitude was non caring.

So our ticket for 24 hours actually lasted 4!

Inside the bus is no display information to let you know which stop you are at.

You are given headphones when you get on the bus, which you give back, as you get off. Hygienically I have concerns. They are reused over and over again. Take your own, is my advice.

Every city we visit, and we your phone.

We did Schindlers Factory the next day by tram for 50p.

Written January 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear v6Adventuress, thank you for adding your feedback after the Hop On Hop Off tour. We take any suggestions into account. We have different types of tickets, as well as a 1-tour ticket without the possibility of getting in and out - but intended for people who do not have much time to visit Krakow. A 24-hour ticket allows you to get out and in as many times as you want within 2 days. In your case, the ticket remains valid for the next day. I would also like to inform you that the headphones are disinfected every time. You can also buy disposable headphones on our bus. I hope you have used the attractions included in the price of our ticket, such as a visit to Historyland, Galicia Jewish Museum, Glass and Ceramics Centre. We invite you to Krakow again! Best regards,
Written January 10, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Elena O
7 contributions
1.0 of 5 bubbles
If you want to spoil your impression from visiting Krakow - plan a bus tour with this hop-on-off bus!! It's very frustrating, as such a big city should have a proper tourist bus service, but this bus was never there. We tried to catch it 3 times, but it never came after waiting hours. Please avoid!!!
Written May 25, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Traveler K
1 contribution
1.0 of 5 bubbles
Apr 2023 • Friends
The bus never turned up! Left standing at stop number 2 for an hour :)) Despite the tracking app for the buses saying detailing to the minute and second when the bus should of arrived ! No answer via the customer service number, left fo ring out and then cut off !!! Better to go with the little buggy mini buses that are dotted around the main square and surrounding streets !
Written April 30, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Sir or Madam, we are sorry to hear that you had a negative experience with our Hop on Hop off bus service. We take all feedback seriously and will investigate this matter further to ensure that it does not happen again in the future. We apologize for any inconvenience caused and hope that you will give us another chance to provide you with a better experience in the future. All rides on 30.04.2023 were on schedule, the bus stopped at stop number two at the correct time. To verify this situation and clarify how such a situation occurred we need more information. Please contact us via e-mail: info@wowkrakow.pl . We will try our best to solve the problem.
Written May 4, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

dione22
Perth, Australia106 contributions
5.0 of 5 bubbles
We decided to book this as a means of seeing more of Krakow, and was perfect. We are always happy to walk to most places but we would never have seen all of the places the bus takes you.
Narration was very clear, bus was certainly clean & was a great way to spend some time sightseeing
Written September 18, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

samanthaking22
Portsmouth, UK101 contributions
4.0 of 5 bubbles
Booked through our hotel, picked us up at our hotel which was stop. Very long tour which takes you to some quite unsavoury parts of the city and I felt some unnecessary areas. Bus stops were not well advertised or defined so instead of going onto the next stop you had to go back to stop you got off at, often a long walk from attraction. The free gondolier trip in the river was great.
Really wanted to go to Schindler's factory but at this stop was not announced that you got off for that attraction so we missed it. Bus only went one way so no point doing it all again.
Was good but could have been better. Not bad price but some areas you would never go to under your own steam so defunct.
Written July 31, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

James S
Brough, UK291 contributions
4.0 of 5 bubbles
May 2019 • Couples
This was our first visit to Krakow and not really knowing the place even with the amount of guides we purchased and all the online surveys we did, we still felt the best way to see Krakow was by the Hop on, Hop Off bus which was worth the money. We asked at our hotel about it and they guided us to where to catch the bus, but because of roadworks and changing the timetable, we had difficulty in actually finding the bus first of all. Eventually we found one of the many bus stops and purchased our tickets on board and off we went. The tour overall lasted about 1 and a half hours so we did the complete circuit and then decided where and when to get off on the second trip around. Included in the trip was a cruise for about 40 minutes on the river Gondola and two free passes to a couple of museums which again was worth the price we paid. The buses had the roofs off and there was an audio guide in various languages which explained about the sites we stopped at and the history of Krakow. The tour operators on the bus were very helpful and answered any questions we had and overall it was well worth the money paid and aided us knowing where we wanted to visit in the lovely city of Krakow.
Written May 16, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear James, Thank you so much for your great review. We are happy that you have chosen this possibility to explore the beauty of Krakow. We know about the problems on the roads resulting from renovations in the city, but we try to do our best. We are really glad that you enjoyed our ride and all facilities. We hope you will see Krakow with us again. My kindest regards,
Written May 27, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jillybean43
Winsford, UK27 contributions
1.0 of 5 bubbles
Positive points very comfortable buses with blankets and useful headsets provided. Also on website you can see where the bus is. The guide was very friendly and helped when she could however the negatives outweighed these points. The signage is non existent so you never know where to get the bus. We were told the river ride might not run due to weather then told it was definitely on. We walked along the river trying to find the correct pier with no signage and no one to ask. Boat due at 10.30. 10.45 still not arrived so gave up. The tour was very difficult to follow with no direction and seemed to follow a boring route along the ring road not explaining anything of interest. Would definitely not recommend.
Written October 3, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Sirs, Thank you for posting the opinion and comments. We try to offer a good form of Krakow sightseeing.Thank you for highlighting our comfortable bus and very friendly guide. We are sorry for any inconvenience. I would like to inform that the municipal office decides about the signage of stops and signs, not us. We have no influence on their visual side I hope you willl visit Krakow again and next time we will meet your expectations. Best regards,
Written October 15, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

CuriousTraveller77
Petaling Jaya, Malaysia63 contributions
4.0 of 5 bubbles
Jun 2019 • Friends
The guide was very helpful and friendly. It was our first visit to Krakow and she taught us how to take the tram and move around the city. The bus was frequent and very clean and comfortable.
Written June 23, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Sirs, Thank you so much for taking time to post this great opinion. We are really glad that you enjoyed our ride and all facilities.Thank you for highlighting our services and bus team. We hope you will visit Krakow again soon. My kindest regards,
Written June 26, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Douglas L
4 contributions
1.0 of 5 bubbles
Feb 2020 • Couples
Really disappointed, doesn’t take you past anything, tape runs out of sink with journey and you really have to use your imagination to workout what it’s talking about as it’s definitely not always obvious.

Seriously not worth the money, next time I’d do a scooter or Segway tour.
Written February 29, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your opinion and feedback. We are extremely sorry that our trip did not meet your expectations. The route of the trip is planned to be closest to the most interesting attractions of Krakow. Unfortunately, we are not able to enter certain streets or the Main Market Square. However, the stops are located on the way that it is easy to get to places that interest tourists. The audio guide tells us about the history of the city, curiosities, current events. We update all information. Additional attractions are included in the ticket price: entrances to three museums, a gondola cruise from March to November, and new attractions will soon be added. Once again, we apologise for any inconvenience.
Written March 11, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sinclair J T
Wantage, UK12 contributions
1.0 of 5 bubbles
We spent an hour trying to catch the hop on- hop off bus but, apart from seeing one go by in the opposite direction we never managed it. I even stood and watched their alleged progress on their website, which claimed to show the exact current location. However, their buses must have cloaks of invisibility, as we were stood on the very street shown and there was no sign of any of the buses at all.
Written October 5, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear 4paulat, Thank you for your opinion and comments on our services. First of all, I would like to apologize for any inconvenience. Let me point out that if the bus appeared on the map online it ran according to the schedule, there must have been an error or the wrong stop was chosen. Any delays in the buses result from the renovation of many streets in Krakow and traffic jams. We ask for your understanding, we make every effort to make the trip WOWKrakow! Hop On Hop Off worked flawlessly, both in terms of bus travel, audio guide and other services. In order to explain this matter in detail, please contact us at info(at)wowkrakow.pl. My kindest regards.
Written October 10, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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