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Auschwitz-Birkenau Memorial and Museum Guided Tour from Krakow

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Auschwitz-Birkenau Memorial and Museum Guided Tour from Krakow

Auschwitz-Birkenau Memorial and Museum Guided Tour from Krakow
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$31.46
per adult
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Recommended by 96% of travelers
This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher
Free cancellation
Not sure? You can cancel this reservation up to 24 hours in advance for a full refund.
Tour snapshot
Explore Auschwitz I and Birkenau at the Auschwitz-Birkenau State Museum
Duration:
7h
Taking Covid-19 safety measures
Hotel pickup offered
Group size:
25
Ticket type:
Mobile
Free cancellation
About
Learn the significance of Auschwitz-Birkenau State Museum when you visit with a guide who shares stories about its history, its former prisoners, and its survivors. Learn about the complex and its sad past as you walk through the grounds of Auschwitz I and Birkenau (Auschwitz II). Entrance fees and round-trip transport from Krakow are provided, so you can focus on the more important details of your visit.
Know before you go
  • Duration: 7h
  • Mobile tickets accepted
  • Instant confirmation
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Available languages
English
Highlights
  • Hear a guide give historical facts clearly with a provided headset
  • No need to rent a car—round-trip transport from Krakow is included
  • Travel in a comfortable bus with a maximum 12 guests.
What to expect
This Auschwitz-Birkenau State Museum tour picks you up from your hotel early in the morning. Hop aboard a comfortable bus and watch a Holocaust documentary, if it’s available at the time. Once you arrive at the museum, follow a guide around both Auschwitz I and Birkenau (Auschwitz II) as you see the former roads, watchtowers, railway ramps, fences, crematoriums, and gas chambers. Your guide makes sure to tell you stories as you go through the exhibits and memorials, too. After your Auschwitz-Birkenau State Museum tour, get back into your bus for the ride to Krakow.
Know before you go
  • Duration: 7h
  • Mobile tickets accepted
  • Instant confirmation
Available languages
English
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Highlights
  • Hear a guide give historical facts clearly with a provided headset
  • No need to rent a car—round-trip transport from Krakow is included
  • Travel in a comfortable bus with a maximum 12 guests.
What to expect
This Auschwitz-Birkenau State Museum tour picks you up from your hotel early in the morning. Hop aboard a comfortable bus and watch a Holocaust documentary, if it’s available at the time. Once you arrive at the museum, follow a guide around both Auschwitz I and Birkenau (Auschwitz II) as you see the former roads, watchtowers, railway ramps, fences, crematoriums, and gas chambers. Your guide makes sure to tell you stories as you go through the exhibits and memorials, too. After your Auschwitz-Birkenau State Museum tour, get back into your bus for the ride to Krakow.
Need help booking?
Call the number below and use the product code: 48975P2
Important information
Inclusions
  • Guided tour in Auschwitz-Birkenau in English
  • Price included services of the Museum local guide, rental cost of headphones
  • Documentary movie subject to availability
  • Pick up from hotel between 7:30 - 9:30 to be confirmed
  • Meeting at your hotel, apartment etc.
  • Shared Transport maximum 8 people in the car to and from Auschwitz birkenua and return
  • Comfortable A/C minivan transportation with licensed driver
  • High quality, friendly and helpful English-speaking drivers
  • Masks for all guests available in our cars
  • Entry/Admission - Państwowe Muzeum Auschwitz-Birkenau
Exclusions
  • Food and drinks
  • Gratuities
Duration
7h
Departure details
  • Traveler pickup is offered.
  • all hotels apartments hostels in krakow If your hotel/apartments is not listed please add a remark and we will pick you up from any.
  • Hotel pickup is offered. View the hotel list on our checkout page to see if yours is included among the pickup points.
Additional information
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Comfortable walking shoes are recommended
  • A maximum of 18 people per booking
  • A minimum of 2 people per booking is required
  • One day before the tour we will send you exact pick up time from your location
  • Not recommended for pregnant travelers
  • For all bookings made for 2021 for Auschwitz-Birkenau tour, we need surname and name of every participant (the same as in their ID or PASSPORT). If we will not get it, we will not be able to buy entrance tickets to Auschwitz-Birkenau Museum.
  • Please make sure to bring with you to the Auschwitz-Birkenau Museum, ID or PASSPORT, because the guards will ask about it before enter. Without it, you will not be able to enter the museum.
  • Our cars will be disinfection before each service
  • Mask and gloves for all guests available in our cars
  • Most travelers can participate
  • This tour/activity will have a maximum of 25 travelers
Inclusions
  • Guided tour in Auschwitz-Birkenau in English
  • Price included services of the Museum local guide, rental cost of headphones
  • Documentary movie subject to availability
  • Pick up from hotel between 7:30 - 9:30 to be confirmed
  • Meeting at your hotel, apartment etc.
  • Shared Transport maximum 8 people in the car to and from Auschwitz birkenua and return
  • Comfortable A/C minivan transportation with licensed driver
  • High quality, friendly and helpful English-speaking drivers
  • Masks for all guests available in our cars
  • Entry/Admission - Państwowe Muzeum Auschwitz-Birkenau
Exclusions
  • Food and drinks
  • Gratuities
Departure details
  • Traveler pickup is offered.
  • all hotels apartments hostels in krakow If your hotel/apartments is not listed please add a remark and we will pick you up from any.
  • Hotel pickup is offered. View the hotel list on our checkout page to see if yours is included among the pickup points.
Duration
7h
Return details
  • Returns to original departure point
Additional information
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Comfortable walking shoes are recommended
  • A maximum of 18 people per booking
  • A minimum of 2 people per booking is required
  • One day before the tour we will send you exact pick up time from your location
  • Not recommended for pregnant travelers
  • For all bookings made for 2021 for Auschwitz-Birkenau tour, we need surname and name of every participant (the same as in their ID or PASSPORT). If we will not get it, we will not be able to buy entrance tickets to Auschwitz-Birkenau Museum.
  • Please make sure to bring with you to the Auschwitz-Birkenau Museum, ID or PASSPORT, because the guards will ask about it before enter. Without it, you will not be able to enter the museum.
  • Our cars will be disinfection before each service
  • Mask and gloves for all guests available in our cars
  • Most travelers can participate
  • This tour/activity will have a maximum of 25 travelers
Travel safe during COVID-19
Last updated: May 9, 2022
A note from Auschwitz-Birkenau Memorial and Museum Guided Tour from Krakow
COVID-19 OUR CARS WILL BE DISINFECTED BEFORE EACH SERVICE.
What you can expect during your visit
  • Regular temperature checks for staff
  • Regularly sanitized high-traffic areas
  • Guides required to regularly wash hands
What you can expect during your visit
  • Regular temperature checks for staff
  • Regularly sanitized high-traffic areas
  • Guides required to regularly wash hands
  • Hand sanitizer available to travelers and staff
  • Transportation vehicles regularly sanitized
  • Gear/equipment sanitized between use
Itinerary
  • You'll get picked up
    See Important Information for details
  • Pass by
    Krakow's Rynek Glowny Central Square
  • 1
    Panstwowe Muzeum Auschwitz-Birkenau
    Stop: 4 hours - Admission included
    English guided tour in Auschwitz and Birkenau Museum is provided by a licensed museum guide . (Headphones are included) Visiting the camps takes around 3,5 hours and consists of sightseeing of two Nazi camps & Auschwitz and Birkenau.
    Read more
    Pass by
    Krakow's Rynek Glowny Central Square
  • You'll return to the starting point
+
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

5.0
1,378 reviews
Excellent
1,163
Very good
164
Average
38
Poor
9
Terrible
4

Rebecca R
Milton Keynes, UK26 contributions
We booked a small tour and were picked up from our hotel by Thomas our driver in a mini bus with 6 other people. On the way he played a documentary on screens in the bus about Auschwitz which was very informative and got us ready for what was to come. The tour was very well managed and Thomas fast tracked us through the queues to our English speaking guide. The tour takes place over 2 sites Auschwitz 1 and Auschwitz 2 Birkenau, approx 3km apart and lasts 3 hours. Our guide was very knowledgable and you see and learn everything you need. A1 has a small kiosk where you can purchase tea/coffee and packaged snacks, toilet facilities are free. A2 has a cafe and souvenir shop but be aware the toilet facilities will cost you 4 zlt. We were collected from our hotel at 7.50am and returned by 2.30pm, which we were more than happy with. I would highly recommend this tour, Thomas was very friendly and happy to point out things on our journey to give you an idea of the area and history. Five stars.
Written May 19, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Jordan
Sheffield, UK6 contributions
Couples
Firstly our driver was awesome. He was early picking us up, which was not a problem, he explained every part of the journey and answered any questions we had including recommendations. He provided lunch for a small cost, which included a wide range of food, snacks (fruit & savoury) and drinks.

We were shown the video while on our way to Auschwitz, this was very emotional & provided an amazing insight and educational information we did not prior know. WARNING this is quite graphic.

Secondly our tour guide whilst in Auschwitz-Birkenau was very informed, friendly and compassionate. She was able to deliver the distressing facts in a very respectful way. We felt this added to our experience given the nature of events that took place there.

We would recommend
1) have an umbrella either for rain or sun, especially in Birkenau as it is all open, with no shade.
2) do not plan anything for after your trip, as it take times to digest the day.
Written June 29, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thomas-Krakow
Dear Sir/Madame, Thank you for the review. We are glad that you are satisfied with the service provided by our company. :-) Regards Thomas
Written July 12, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Maria P
2 contributions
Booked this trip as it has always been on my bucket list to visit . I have watched films and documentaries on the holocaust and read so many books about it and researched it so this was top of my list to see and visit . What can I say we where picked up by our driver Patrick who was really nice and friendly and we were on a mini bus 8 people altogether it took just under 1 hour and 30 mins but we watched a video while we traveled there which was really interesting. When we arrived we where given headsets and our guide Nadia spoke really good English and she took us around the camp . She had a very calming voice and drew you in to the moment when talking about the camp,she had gained a lot of information about the camp as her grandad had been a survivor of it . The camp itself was an emotional experience that I will never forget . I learned so much more information about the camp through her . You then went to the other camp which was a couple of minutes down the road and our guide come with us . You could purchase a packed lunch from our driver for 35PLN which was about £6 and exceeded our expectations which include a sandwich, chocolate bar . Apple, banana, croissant.juice. bottle of water . We then where dropped back at our apartments. Would recommend this trip .
Written March 24, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thomas-Krakow
Dear Maria, Thank you for the review. We are glad that you are satisfied with the service provided by our company. :-)
Written March 28, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Skye G
1 contribution
Friends
Exceptionally moving, historically gripping. From start to finish a very good tour, hotel pick up, transport to and from, full guided tour, lunch provided at an extra cost. Fully air conditioned transport that is great for the hotter months. Short film included in transport. Friendly drivers and tour guides.

However, there are a couple of improvements that could be made, starting with; pick up time is very early and slightly inconvenient when you are supposedly on holiday. Transport is slightly cramped when the mini buses are full. The tour itself is highly informative and emotional, but the strict time schedule leaves you feeling a little rushed and as though you are back to school with timed bathroom breaks. There is little time for leisure and relaxing throughout the tour as you are constantly on a strict time frame to meet guides schedules. Don’t be surprised if you end up doing a light jog throughout the entirety of the tour as the guides walk extremely fast and do not allow you to take the whole process in, not to mention they will also leave you out of discussions if you have not kept up with them. Finally, in the tour you get to see the main points of both Auschvitz and Birkenau, but there are several buildings and huts that you do not get to go in as there is not enough time, if you feel as though you would want to see everything I would personally recommend not doing a guided tour and getting general admission tickets.

All in all a very good tour, friendly staff start to finish, lunch bought was very tasty and selection was brilliant. An unforgettable experience and not to be missed. But improvements could be made.
Written May 19, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Trek586048
2 contributions
Brilliant, well organised day trip from start to finish. I would 100% recommend this company to go to Auschwitz and Birkenau- the tour guide was very helpful and ensured we knew what we were doing/where we were going. We also had the option to add on lunch (additional £6) while we were there as the lunch break was short and the amenities at Auschwitz get busy.
On the way to the tour the bus was comfortable and the tour guide provided a short film to introduce us to Auschwitz/Birkenau and what happened- this was a really great touch!
Written February 28, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thomas-Krakow
Dear Trek, Thank you for the review. We are glad that you are satisfied with the service provided by our company. :-)
Written March 3, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Megan Holman
3 contributions
Couples
Absolutely amazing experience. Was so professional start to finish. Maciek confirmed timings and asked if we required lunch a day before via WhatsApp. Highly recommmed the lunch, very filling and cheap for the cost €6 - fyi make sure you have cash to pay at the end (we didn’t and had to find an ATM). We wAtched a 50 min documentary on the liberation which definitely helped provide background knowledge before we arrived.

Maciek picked us up and dropped us straight back at our hotel

The tour was so informative and was the perfect length - highly recommend if you are in Krakow.
Written March 20, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thomas-Krakow
Dear Megan, Thank you for the review. We are glad that you are satisfied with the service provided by our company. :-)
Written March 23, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Carley T
Pudsey, UK2 contributions
Highly recommend this tour to Auschwitz/Birkenau. Very well organised from start to finish.

We received a confirmation email the day before our trip informing us of the pick up time from our apartment. The driver arrived promptly the following morning, he was super friendly & we had a smooth journey ( just over an hour) from krakow to Auschwitz 1 museum with 6 other passengers. A short video on the Holocaust was shown in the mini bus which was very informative.

Brilliant guided tour ( headsets provided) through Auschwitz 1, I can’t speak highly of the lady who showed us round, sensitive in her approach, clear & very knowledgeable.

After a short lunch break we then headed over to Birkenau ( a 5 minute journey) Once again the same tour guide was there to meet us & walked us around the camp offering more facts about the shocking atrocities that happened here.

I will never forget our visit to Auschwitz/Birkenau. It was quite simply a day of reflection.
Written November 1, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Madame , Thank you for the review. We are glad that you are satisfied with the service provided by our company. :-) Regards Thomas
Written November 8, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

titch2015
Reading, UK32 contributions
Family
Very well organised and informative tour. So much to take in.
It was an extremely hot day and made you think of what it would have been like for the people who were in the camps.
You are allowed drinks but no food in the memorials. There is a cafe outside if you need to buy food or drinks, bottles of water are 8pln.
I can’t describe the feelings that I went through but it is definitely a trip to remember.
I would recommend a tour guide as I think without one you would miss out on so much information and details.
Written August 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Extraordinary779575
Northampton, UK17 contributions
The company takes you to the Auschwitz site and once inside you are handed over to an authorised Auschwitz guide.
Our tour was 9.30 at Auschwitz and we were picked up by Patrick at 7.20. The company does not offer you a choice of times so we arranged an early breakfast with our hotel.
Our hotel was not on the company's regular list, but there was no problem with the pick up. You just put the name of the hotel in the 'hotel not listed' box on the booking form.
We were told there was a ten minute break after the first tour and offered the chance to buy a packed lunch. It was obvious we wouldn't eat the amount of food offered in ten minutes, so we did not purchase it. As it turned out our break was about 11.30 so we weren't hungry anyway.
In the car on the way over we were shown a 20 minute video, which set the tone for the visit.
I will review the actual tour separately, but Patrick delivered us to the camp, was waiting when the tour ended, and drove us on to Birkenau for the second part of the tour. We were then driven back to our hotel. It was very efficient and I would use this company again.
Only negative was that the car was difficult to get in and out of unless you are young and able bodied.
Written May 26, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Charlotte L
9 contributions
Couples
Was picked up by Patrick who was extremely punctual, polite and helpful throughout the whole day. The packed lunch is purchased separately and is good value for money. We were shown an educational film on the way which was a good introduction to the day ahead. Really professional company that I would recommend. My one and only complaint is the transport was very cramped and not the most comfortable but it had no negative impact on the day overall.
Written June 11, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Showing results 1-10 of 1,243
*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.
About the operator

Don’t take it from us – here’s what people have to say about this operator.

By: Krakow Auschwitz - Tours
Brandon J
Brandon J
00
Brilliant day, worth the early morning and lots of walking, but would recommend to anyone
Very moving day. Somehow an amazing experience, must go when here and pay respects. The salt mines were an unexpect
D1577GLseanl
D1577GLseanl
00
Excellent
Very well organised trip. Driver was excellent and very polite. Tomas I think his name was. Also arranged a lunch f
N8422ZKjackieb
N8422ZKjackieb
00
Auschwitz tour
Our guide was very knowledgeable and passionate about both camps. Worth every penny. It was a very moving experienc
Holland2612
Holland2612
00
Emotional trip .....
Hotel pick up & drop off is a must for this guided tour as it's a long day. We were provided with a nice packed lu
Chaim Z
Chaim Z
00
It is important to visit but with whom?
Being in Poland, it is a must to do. The worst place on earth humankind ever created. I had mixed feelings about th
norman r
norman r
00
Tear ful
Good day, Please behave responsibly. Remember you are walking in the shadow o
jamiew124
jamiew124
00
A must see at least once in your life.
The museum is very well done. The guides are professional educators who take their role in helping people understan
hiyall804
hiyall804
00
Very moving tour that will leave you speechless
This tour was outstanding and goes a long way toward ensuring the world will never forget the horror of the holocau
Olivia K
Olivia K
00
Would recommend
It was well organised. We’ve had a good experience. The tour was interesting. We would recommend it to everyone. Ev
nealc808
nealc808
00
Highly recommend this company and the trip
Thomas our driver confirmed our pick up point and time the day beforehand and also arranged a packed lunch for us w
deporresWaterford
deporresWaterford
00
Excellent service from krakow direct.
A group of 11 of us hired krakow direct .I couldn't reccomend them highly enough.they picked us up at the airport .
morago675
morago675
00
Excellent
It’s hard to say we enjoyed this given the subject. It was a fascinating and highly informative poignant trip and i
Superdragonbex
Superdragonbex
00
Would recommend
Great driver - very helpful and friendly. Well organised, extremely interesting and would recommend.
Niamh S
Niamh S
00
A must-do when you visit Poland !
Such a well planned and organised tour that really gave us a great experience of the deep culture and history of Po
paulbL1092YC
paulbL1092YC
00
Bring your walking shoes
Our tour guide was brilliant, very knowledgeable about Auschwitz 1 and Auschwitz 2 Everything she spoke about was w
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Auschwitz-Birkenau Memorial and Museum Guided Tour from Krakow price starts from $31.82. Discover and book Auschwitz-Birkenau Memorial and Museum Guided Tour from Krakow on Tripadvisor

Auschwitz-Birkenau Memorial and Museum Guided Tour from Krakow cancellation policy: For a full refund, cancel at least 24 hours in advance of the start date of the experience. Discover and book Auschwitz-Birkenau Memorial and Museum Guided Tour from Krakow on Tripadvisor

Auschwitz-Birkenau Memorial and Museum Guided Tour from Krakow is hosted by Krakow Auschwitz - Tours. Read reviews, discover additonal experiences or contact Krakow Auschwitz - Tours on Tripadvisor. Discover and book Auschwitz-Birkenau Memorial and Museum Guided Tour from Krakow on Tripadvisor