The guide was very knowledgeable and spoke perfect English. She spoke with passion about the events she was describing and brought it to life for the tour. The tour was well laid out and followed an order of events which made it easier to follow. Would recommend

Beautiful krakow, you should take a few days here, visit the salt mines and Auschwitz and birkenau, lots of lovely places to eat and drink too

Really interesting and efficient tour. Guide was good, interesting and humourous. Visit to the Graduation Tower recommended as well.

We foud this establishment extremely disappointing and, in my opinion, dangerous. We were adviswd that there was no need to prebook but when we turned up there was no organisation in place. Whilst there are lots of exhibits relating to the German occuption of Poland all the signs in Polish were quite large whilst the English text were very small. There is no obvious way to follow and what signage there was was very small. In fact, in order to leave I had to find a member of staff to get directions.

Had to wait outside for over an hour before the agent arrived with our tickets. Once inside, quite disappointing, a lot of information about WW2 but not much information about Oscar Schindler. There was only a bit at the end of the tour. We had no guide on this tour.

Lots of very clear, factual interesting information. The tour guide was brilliant. The only thing I didn’t like was that it felt rushed. It would have been nice to have had time to explore each area for a minutes independently rather than just listening to the guide and moving straight on. Was also frustrating that you can visit without a guide and keep having to move aside whilst trying to listen.

The museum has a very good history of WW2 in this area, in pictures and words that guide you through the story. The tour guide did a good job of leading us through. BUT the museum is SO crowded, it was all hard to see, and rushed. This is the kind of museum where you need to take time to absorb the many pictures and stores in the wall. It is just too crowded to do that

Our trip to Auschwitz with hotel pick up was cancelled 16hrs before we were due to be picked up. We booked 9 weeks before we travelled this left us high and dry and they offered us no alternative. VERY DISAPPOINTED.

They Only seem in it for the money. We paid for a Guided tour which was supposed to be a line skip. It wasn't whilst we saw hundreds of people, school trips and those who paid on the morning go in, we were kept waiting for 20 minutes past our allotted time. When we finally went in, it was hot, stuffy and claustrophobic. The exhibits were mainly photographs in the beginning and had been set out in a timeline. We were pushed past, our way was blocked many times and the factory was set out in narrow, hot, corridors. You couldn't breathe in there. We decided to leave our group and make our way through on our own, Only stopping a few times to try and read or photograph something of interest. We made our way through this labyrinth, wondering what on earth would happen if a fire broke out. Don't waste your money. Many more things to see in Krakow for the same price or cheaper than this. It needs a re think.

Salt mines trip was brilliant an amazing place to go.. Lots of walking so you need good walking shoes and can get chilly..

Quite a disappointing experience. There were too many people in the group therefore the people at the back couldn’t see or hear what the guide was talking about as very narrow corridors. We seemed to be rushed around with many areas missed out and not given time to read the information. If I was asked I would almost certainly say do an individual tour as you can progress at your own pace and take in the many photographs and written work.

The tour guide we had for our visit was excellent, very passionate about the history and engaging with the group throughout the tour. We learnt a lot more about the history of WW2 and specifically how this affected Poland.

Great museum, although it isn’t solely about Oscar Schindler. The focus is mostly around the war and what happened at that time in Krakov. You get to see Oscar’s office but I felt like the interior was purpose built for tourists. Don’t expect a “factory” setting. There are many exhibits inside demonstrating war time life. Overall we thought this was a great war time experience. We had difficulty getting tickets and had to book a tour on Tripadvisor. It seems like a lot of Kraków’s museums use tour/ ticket operators to sell their tickets at a much higher cost. Make sure you book everything way in advance at home before you go. Having said this our tour lady was great and we got more of an experience from her narrating the tour as we went around.

The different expositions in the museum were very interesting but the guide... She was nice but spoke too fast and it was as if she had memorized a full script, which was a bit confusing since the information was too much in no time. Don't get me wrong. The lady was lovely but please, slow down a little bit. Another thing was that there were several groups touring at the same time and we had to wait until the next room was clear to move on.

Fantastic trip. Michal, our driver arrived on time and was a fantastic driver. He managed to get us to the tour on time, safely and in comfort. The tour itself was very informative and our tour guide, whose name I have sadly forgotten, was absolutely amazing. His knowledge was great and his version of events and how he described everything really added to the feel and experience. Extremely sad day but definitely worth the visit. The museum cafe is under construction so definitely take food/snacks. Michal offered us one bottle of water but I would suggest taking one or two more as there is a lot of walking. The tour is quite long and you have to go through each area relatively quickly, but we were lucky going in beginning of Feb as it wasn’t that busy (we were told). Apparently around summertime it gets very overly crowded. One thing I will point out is that the time you book for may change, and my understanding is that this is not the tour’s fault, it just depends when they are allocated an entry time for the day. So whilst we booked for 9am pick up, because we were allocated a 1pm entry the pick up time changed to 11:10am. This was fine for us as they notified of this a couple days in advance and we were able to prepare. Overall we would definitely recommend! Thank you