Great guide Damian who had plenty of knowledge about Krakow. Not a lot of walking involved so not too taxing. Recommended.

Pick up on time and from convenient location. Knowledgeable friendly driver who kept us organised. Tour guide Sebastian was brilliant. Took us round and explained everything with a lot of respect and empathy. Learnt so much in the few hours we were there. Highly recommended.

Amazing tour guide and very helpful. The whole experience was very interesting and but a little sad to see but I would definitely recommend if you would like to learn a bit more about the holocaust.

We had a great experience from start to finish. The ride from Krakow to Auschwitz was a little over an hour. Once we got to Auschwitz, we met our tour guide, Anna, who was amazing. She was so well spoken and thorough in her delivery from start to finish. She gave many details about each part of the tour and connected each part. She would also reference back to parts we already saw which was nice. You do move quickly through certain parts but We felt as though there was enough time to see everything. Pictures are allowed in MOST parts but your guide will tell you when you are not allowed if you choose to take any. She ended the tour in a beautiful way and left our group with a beautiful saying and reminder about how we are still here and to be grateful for that. We need to remember what happened so it doesn't happen again. *There is A LOT of walking and can get tiring but it really put into perspective what it was like for those that experienced it daily. We also opted for the bagged lunch and it was great. There was a lot of food for the price and had a variety of items (sandwich, apple, banana, bottle of water, juice box, cookies, tissues, mints). There was a 10-15 min break in the middle.

A great guy doing the tour and explained everything perfectly Easy to get on with and made it a fantastic afternoon I have been on a few tours but this was the best guide Ive ever had but sadly cannot put a name to him

Magda was a great guide. She spoke very good English and was easy to understand. Her knowledge of the local area, history and culture was excellent as well as the cuisine. The food was very good, but bring your appetite. There was a lot of food. I’d highly recommend the tour.

I paid in person and was told that I needed to pay more than the list price because it was Christmas time and only 2 others booked the tour. However, every seat in the van was taken. The tour guide/driver was surly, got lost twice, was viewing the directions from his cell phone that was held between his legs - the cell phone holder was broken. I and others offered to hold the phone for him and he said no. Twice, the van rolled back into several of us when we were getting items from the back. I was told that I would be returned to Krakow by 6 pm - not true. Everyone but me apparently had booked a 2.5-hour additional excursion to a thermal bath. The thermal bath was closed when we arrived because it was Christmas Eve. The driver took us further away from Krakow to another thermal bath that was also closed - he didn't call them to ensure they were open. At the end of the trip tourists were arguing with the driver about their refund for the thermal bath - that was fun on Christmas eve! Because of the misinformation etc., I missed Christmas Eve dinner with my friend.

We used Intercrac in mid September 2022 for our tour to Our Lady of Czestochowa. They contacted us about a week before the tour and asked if we could switch to another day (which we couldn’t do because of other commitments.) We were somewhat apprehensive that our scheduled Saturday tour might be cancelled but were pleasantly surprised when it was not and even more astonished when our driver, Matthew, said it would be just the two of us! We were impressed that Intercrac honored the booking despite the small turnout. Matthew was a very personable guide, filling us in on some of the local geography and history during the two plus hour drive. There were some activities that weekend regarding the “Trail of the Eagles Nest” and he was knowledgeable enough to alter the route slightly to avoid traffic issues. Once we were at the monastery, he walked with us to the shrine, pointing out everything we’d need to know – where to eat, water fountains, water closets, etc . He also discussed the schedule of Masses and events at the shrine. We had an adequate amount of free time to attend Mass, file past the Madonna, grab lunch and meet up with Matthew at our prearranged location. Then, he introduced us to one of the friars (Roman) from the monastery who would be our guide for the next hour. Roman was an excellent guide, taking us around the monastery and the shrine, eventually through the sacristy where we were able to enter the front pew directly in front of the Madonna. (Great timing, a great tour guide, or great luck? .. whichever, it was one of the highlights of our trip!) Despite the long day and another couple hour drive back to Krakow, the time went quickly as Matthew engaged us in conversation and was open to answering any questions we had whether they involved areas we were driving through or life in Poland, in general. We highly recommend both Intercrac and Matthew.

The Vistula river is beautiful but as we were first time visitors and without commentary or a guide, it was difficult to make the most of the panoramic view. We thought it unusual for a boat trip of this nature for the driver not to speak to any of the passengers at all about anything. So our advice is that it is a nice trip but take your own guide so that you can make the most of the panoramic view.

We had a wonderful day at Częstochowa in the care of our driver Maciej and in the company of our guide Fr. Roman who has served Our Lady of Częstochowa for 42 years. It was wonderful to be able to attend holy mass in the presence of Our Lord and the Black Madonna and witness the deep faith of the Polish people present. Jasna Gora has a long and deep history and deserves it’s reputation as the spiritual heart of Poland. Fr. Roman showed us and explained the origins and history of many beautiful paintings, statues, icons, buildings and gifts presented to Our Lady. We were able to witness him playing his trumpet with other musicians prior to celebration of holy mass. A truly wonderful experience.

This was an excellent tour. Very informative and the guide had a great knowledge of krakow. Overall fantastic experience.

I was fortunate enough to be the only person on this tour for the day. It was exceptional! Christopher (Krzysztof) met me right at 10:30 to begin the tour. I was really overcome by all the history of Poland he was explaining and in 'awe' of the wonderful statues representing the different kings and noblemen he was pointing out on the walking tour. He took me thru the streets of Old Krakow and pointed out different buildings where Pope John Paul lived and went to priest school where Chopin lived - The Wawel castle was amazing and we even saw a brand new exhibit that had just opened. We ended our tour at a wonderful Cafe and just sat and discussed what was shown. I'd highly recommend this tour and note that there is ALOT of walking, but not at a fast pace and you can take your time. I do recommend attaining a certified-Guide as Krzysztof is as there are many 'so-called guides for hire' that are not certified and give improper information and facts. My Guide was Krzysztof Ciacma and his email is taisatravel@poczta.onet.pl as he was an exceptional Guide and was born and bred in Krakow his entire life. I could not have had a better person to show off their city -

The tour was very good and the guide was very knowledgeable. It wasn't something you can say you enjoyed, but it is a place everyone should visit in order that this should never be allowed to happen again. The facts we were given were even more horrific than I had imagined and beyond comprehension or understanding. My criticism of the tour is that everyone is herded round in groups and rushed round. We were given three short breaks to have time in book shops or to grab a coffee, I would have liked to have had time on my own for 15/20minutes within one of the camps to reflect on what we had been told and give some time to those people who were murdered there, to try to absorb some of the enormity of what happened. Also be very careful about the pick up time, we missed it! I was told 9:35am and at 8:30 I asked our hotel reception to phone the tour operator to check where we being collected from and the tour had already left at 7:45am, so we had to go the following day. The operator said they had notified me in January of the time change, but when I checked e mails we had had one only 3 days before still stating 9:35 departure!

Had the most amazing day with our guide Matthew from poland active he went above and beyond thank you. The weather was poor but he took us to different places then we stopped for lunch just outside zakopane I would recommend this trip

The tour was very well organized. Pick up was easy to find and they gave us a couple options of where to get dropped off in Krakow which was nice! The organizer was very knowledgable and made sure that you had answers to all your questions or concerns. The guide at Auschwitz was incredible. He delivered the tour in a very appropriate way, giving the topic. He was very knowledgable and answered any question anyone had.