Thank you for taking the time to write your review of On Yer Bike Winery Tours. We are sorry that you feel that the service you received was below par. However, we feel that you have misinterpreted the reason why we are in business. We are a bike hire company that offers people the facility to visit the wineries by bike. If one person in a group turns up with a bike and they hire the majority of the bikes from us then we charge a nominal fee that covers secure car parking, access to our route, collection of your purchases from the other wineries and assistance if you have problems whilst out cycling (notably help you repair a flat tyre) - all the services that come when you hire a bike from us. Turning up with your own bikes, parking your car in our private car park and expecting to follow our tour route for free is not what we are about. You didn't call and book a bike or talk to us about what you wished to do. If so we might have explained our situation in advanced - information that is clearly stated on our website. It must be said that all the wineries in the region only have parking for their patrons and not for people who wish to park and cycle off to another winery. There is a free car park at Roy's Hill reserve on State Highway 50 - which is also on the wineries trail - from where people with their own bikes can start a winery tour.