Warren took us on the most amazing day trip, he took us the the famous black sand beach and allowed for us to have as much time as we wished which was incredible and I was so thankful for this, he also took us on a really fun hike to see a stunning waterfall, he was so kind and so knowledgeable about New Zealand. This day trip was a big highlight of my travels to New Zealand. I also met David who took us on a custom day trip which also was an awesome day, he was also so kind and did everything to make our day trip special. Thank you to both Warren and David for giving us a very amazing time while we travelled New Zealand.

We booked Bay of Island Day Tour from Auckland. The overall experience was average with the breakdown of rating as below: 1) Tour itinerary (2-star) We were supposed to see the famous Hole in the Rock on Motukokako Island. Due to the bad weather and strong wave, our cruise could not go to the island. Hence, there was nothing much to see on the Bay of Island cruise tour especially during cloudy weather. We only saw seagulls and some fishes at the jetty of an island. The cruise experience was really underwhelming and not many beautiful views as compared to Milford Sound. 2) Tour Guide Mr David (3-star) Mr David is a very nice guy with good patience. He is very chatty and friendly. But, he has to improve on the time management during the tour. We ended up spending too much time at the pier and an unknown artist museum to us which we could only see from outside that was not really meaningful. As a result, we had no time for Whangārei Waterfalls where we only spent 5 minutes to look at the waterfalls from higher ground. 3) Customer Service (4-star) Overall the customer service for this company is good with prompt response via email and WhatsApp. Our enquiries are answered timely and clearly with clear communication. One area of improvement is that the reminder of the tour should be given at least 24-48 hours prior to the tour start, particularly the pickup location. Reason being we only received email at 4.09pm (NZ time) for the pickup location which was too short notice for us as we were still in our 10-hours flight and only arrived at Auckland airport at 11.55pm and we had to fumble to locate the pickup location by next morning tour. 4) Overall Experience Overall experience is an average one due to weather conditions. We understand the weather conditions are not within the company’s control. Still, the weather conditions do affect the overall experience. More importantly, there aren’t many beautiful sceneries during the Bay of Islands cruise. If you’re looking for some relaxation, this itinerary might be suitable for you as it is indeed a relaxing cruise. However, if you’re expecting beautiful scenery during the cruise at Bay of Islands, you might end up getting disappointed like us.

Excellent service! I truly recommend this tour from Auckland, our tour guide was so nice, I would definitely take another tour with this company

The Waitomo cave and Te Puia tours were amazing experiences. The car trip was a bit long, but our driver was friendly and informative, making the entire trip fun and delightful.

Dave (DB) was an amazing tour guide. Very knowledgeable and personable. Got us to all our spots on time and was a precise driver with great commentary. The mini bus/car felt brand new, smelt and looked perfect! Snacks and water provided as well. Would recommend to anyone visiting Auckland that wants to fit a lot into one day. Thanks again to Dave and the team for a great day out!

The trip was very interesting, it is a long drive but Paul is a really good host. We recommend 100%

We visited the Glow Worm Caves and Hobbiton with Auckland and Beyond’s Raymond. We enjoyed both visits. The caves were not large, compared to the Carlsbad Caverns, but were interesting to see. The best part for me was the quiet boat ride on the river in caves that were pitch black except for the glowing “worms” on the ceilings. If you are a fan of the Lord of the Rings movies and The Hobbit, the visit to the Shire is a must. The gardens are meticulously maintained so that every photograph of a Hobbit hole is perfect. Raymond, our driver, was excellent. He kept us on time, despite traffic issues, and was very well-informed on NZ and it’s history.

Had wonderful tours of Hobbiton and the Waitomo Caves. Would highly recommend the combo tour and leave the driving to someone else.

Paul was a great tour guide👍. He brought us there with time to spare to have breakfast at the cafe there. He gave interesting commentaries along the way on the history, culture etc of NZ. We were able to get back to our hotel in good time too. The movie set tour is definitely memorable and worthwhile. We got a good deal booking online too. Thanks👍

We had a great time at Hobbiton and the glow worms cave. Our guide Warren was very friendly and informative. Wear comfortable shoes and dress in layers. Sorry, photos inside the caves are not allowed. I’d definitely recommend this tour.

Amazing tour full of information regarding history and breathtaking views. Not a short journey by all means, you will have Warren taking care of you and keeping you entertained as without him it would have been a plain journey. Grateful to have had Warren guide us on this journey and would definitely recommend it to all those that are interested in it.

Want to explore Auckland in the most fun yet safe friendly way then sign up these guys. Loved my tour guide, kept us entertained with funny stories yet rich cultural values of the land of the Kiwis. I'm absolutely booking again for my next visit to another part of this wonderful country.

Had an amazing time! Saw both Hobbiton and the glow worm caves. Sadly the caves didn't allow for photos due to Maori protection laws but was still cool to see.

My family had a great time at Hobbiton - there is plenty to see and appreciate, even if you are not the LOTR fan of the family. The landscape is beautiful. If you ARE a fan (like my husband), you’ll be blown away! The glow worm caves were amazing and even the tween was in awe. No photography allowed, so you’ll need to see it for yourself! Our driver/guide was Jason, and he was friendly and accommodating throughout the day. We will book again through this company if we are in NZ again.

The views were amazing. Our tourguide/driver named Jason was so cool and accomodating. We had a great day! Super!