Subject: Strong Caution Against Black Bow Chauffeur Company in Brisbane Dear Potential User of Black Bow Services, I am sharing a deeply concerning experience with Black Bow Chauffeur Company based in Brisbane. As an overseas client, I feel compelled to warn others about the unethical practices of this company and their blatant disregard for customer satisfaction and integrity. We engaged Black Bow Chauffeur for a series of transportation services we paid in advance. Unfortunately, the services we paid for were not rendered. Despite numerous attempts to resolve the issue through email communication, the company promised a partial refund that never materialized. This experience has not only caused significant inconvenience but also financial loss. The lack of response and refusal to rectify their mistakes highlights a severe lack of professionalism and ethical standards. Such behavior is unacceptable and should warn other international businesses and clients considering their services. I strongly advise against engaging Black Bow Chauffeur and urge potential clients to refrain from making advance payments. The risk of non-delivery of services and the subsequent financial loss is alarmingly high. It is crucial for overseas companies to exercise caution and consider alternative service providers who demonstrate reliability, professionalism, and ethical business practices. Do not let your organization fall victim to the same pitfalls we encountered with Black Bow Chauffeur. Sincerely, Khaled Temsah from Emirates Schools Establishment

I travelled with Black Bow Chauffeur today from West Brisbane to the International Airport. My driver Prem was so courteous and friendly and I enjoyed the trip. It was my sixth trip with Black Bow and I find them very reliable and very competitive in price - actually cheaper than other transport options and you can book in advance so you know that someone will be there to transport you safely. Have total trust in Black Bow and Prem is an asset to the company. Many thanks!

I booked a car from BNE airport to the Gold Coast. I had a change in flight (as often happens with travel), they kept 30% as an 'admin' cancellation fee (they retained more than $100) despite the trip being more than 1 month out. Disgraceful and completely unworkable for a company that is supposed to deal with airport transfers. Will never use them, so they've lost a lot of future business from us.

Booked this service to pick 4 passengers up from the Gold Coast airport. Unfortunately my daughter’s suit case with all the Christmas gifts for her new in-laws was lost by Qantas. The driver was extremely patient whilst my daughter was waiting in the lost luggage queue but when the rude completely non empathetic manger spoke to us she told us to tell Qantas to “hurry up” as the van would not wait. Not sure how my daughter was supposed to jump the queue in front of the other two customers waiting in line! Used a lot of chauffeur companies in the past & they were able to deal with plane delays, plane cancellations & delayed luggage without management resorting to being aggressive & rude. Currently plane delays & lost luggage are common unfortunately so don’t use Black Bow Chauffeurs unless you are 100% sure your plane will get you there exsactly on time!

Booked last minute to pick my elderly father up from the airport when I couldn’t. My father had mixed up flight details but they went out of their way to help me. Great communication. They picked Dad up, then brought him and his bags all the way to the front door. I would not hesitate to use again and would recommend to anyone.

Booked online for a transfer after a wedding reception (I am not the bride). Paid online and received a call from the company that day. Clarified that it was a wedding I was being picked up from but that I was not the bride and the customer service officer stated that was fine, was just a point to point transfer. Received a call two days later stating that this was a wedding transfer and therefore the price went from $98 to $236! Needless to say I immediately asked for a refund and went with another company...for a much cheaper price!

Best in the Town, affordable limo services for Brisbane to byron bay or the gold coast area. book over the call and very well lookafter

Highly Recommended for Airport Transfers, Limo Hire, or Chauffeur Hire Services. Best Customer Services handle all the stress over the phone. Fast, Quick, Reliable, and last but not least Affordable Luxury Hire Car Services.

We chose a limo as the intention was to enjoy the lounge and a few drinks on the flight. They collected us without fuss and a smooth journey to Palm Cove

Collected at the airport by a friendly, highly motivated and professional driver (Warwick Ward) who ensured we had all our belongings, and helped with my disabled wife and her wheelchair to ensure a safe excursion to our accommodation. He was also our driver for the return trip to the airport seven days later. Truly courteous, helpful, and an extremely safe driver. THANK YOU!!

Only way to travel - extremely professional driver-extremely clean and comfortable vehicle. Extremely knowledgeable driver!!

Excellent service all round, will use again. From pick up to drop off and the conversation in between it was just fantastic and great value.

Using black bow chauffeur made the transfers easy. The driver was on time, friendly and helpful. The vehicle was immaculate. I will definitely use them for my next trip

From start to finish Black Bow Chauffeurs and staff were 100%, I cannot praise them enough. The vehicles on our transfer to and from Brisbane Airport were very clean and well maintained, the drivers were professional, friendly and safe confident drivers, even to having cold water on hand if required. When looking at transfers I highly recommend looking at Black Bow Chauffeurs

I’d use these guys again any day. Professional, helpful & efficient. They took the stress out of getting to & from the airport - on time & with a load of eye rolling teenagers & many many bags. And on our trip back home, when we’d just come off a 15hr flight, were overly tired, we didn’t have to worry about driving in traffic. We could just sit back & relax. Worth every dollar spent! Thank you!