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2 travelers
    What to Expect
    This is a typical itinerary for this product

    Stop At: Tulum Archaeological Site, Carretera Federal, Cancun - Chetumal Km 230, 307, Tulum 77780 Mexico

    Entry to the ruins and explanation of the history.

    Duration: 1 hour

    Stop At: Zona Arqueologica de Coba, Coba 77793 Mexico

    Entry to the ruins and explanation of the history.

    Duration: 1 hour

    Stop At: Cenotes Dos Ojos, Tulum 77780 Mexico

    Swiming in the cenote.

    Duration: 45 minutes

    Stop At: Playa del Carmen VIP, Calle 12 Entre 15 y 20 st, Playa del Carmen 77710 Mexico

    Free time in playa del Carmen ( If your hotel is in playa del carmen or after playa del Carmen the tour do no included

    Duration: 45 minutes
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    Important Information
    Departure Point
    Traveler pickup is offered
    Please contact to know your pick up time
    Departure Time
    7:00 AM
    • Lunch
    • Air-conditioned vehicle
    • All Fees and Taxes
    • Entry/Admission - Tulum Archaeological Site
    • Entry/Admission - Zona Arqueologica de Coba
    • Entry/Admission - Cenotes Dos Ojos
    • Entry/Admission - Playa del Carmen VIP
    • Bottled water
    • Soda/Pop
    • Alcoholic Beverages
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    Additional Info
    • Confirmation will be received at time of booking
    • Wheelchair accessible
    • Stroller accessible
    • Infants must sit on laps
    • Most travelers can participate
    • This tour/activity will have a maximum of 50 travelers
    Cancellation Policy
    For a full refund, cancel at least 24 hours in advance of the start date of the experience.
    Reviews (1)
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    This tour hasn't been reviewed quite yet; however, this tour's operator has 1 reviews.

    By: Chichen Itza Official Tour
    1 Reviews
    Not ideal for young families
    We booked this with Thomas Cook while on our holidays at Moon Palace This trip is over priced. The travelling times were undersold... we were told an hour and a half, then 45 minutes, but we found ourselves in the coach for hours. 6:30am set off with the promise to beat the crowds by 9! We got there at 10:30!!! Our 7 year old was offered no water when we left the coach. We were left to our own devices ‘meet up back at the coach at 1:15’ I expected a tour guide to talk us through everything. When we did ask questions, you could hear very little as market traders were blowing whistles and the group was far too big. We found ourselves waiting around like lost sheep. Other guides were offering umbrella’s for shade and talks. I was under the impression when we booked, Saturdays was the day to go as they have all their English speaking guides. We had 1 Mexican rep, who tried his best, it we struggled to understand. No other guides there for us. The food wasn’t really to standard, i had to shoo away 2 birds eating at the salad bar. We had left a 5 star all inclusive, we thought food and drinks were free. Water and cola was NOT free and we found ourselves with a bill for $200 Peso’s after the meal, excluding service charges. Then we were asked for top money for the dancers! Thomas cook said bring a towel... not loads of money for drinks, lockers and tips which is also an expectation. Oh and don’t forget the shops that are the stop off points, and the hundreds of market stalls at chichen itza itself. Totally disappointed, and would not recommend for a family! Finally got back to the hotel after 7:30pm If only that had been made clear.
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    Questions & Answers
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    Posting guidelines
    Key Details
    • Duration: 11h
    • Mobile Ticket Accepted
    • Instant confirmation
    • Hotel Pickup
    • Languages Offered: English, Spanish
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