Puerto Morelos Tours
Amazing Chichen Itza and Cenote Mayan Experience Tour

Amazing Chichen Itza and Cenote Mayan Experience Tour

By ROCKANDTOURS
About
from
$64.00
per adult
Lowest price guaranteeReserve now & pay laterFree cancellation

Ages 0-99, max of 45 per group
Duration: 12h
Start time: Check availability
Mobile ticket
Live guide: English, Spanish
More


  • Fuel surcharge
  • Buffet lunch
  • Local guide
  • Hotel pickup and drop-off
  • Air-conditioned vehicle
  • Entry/Admission - Valladolid
What's not included
  • Gratuities
  • Souvenir photos (available to purchase)
  • Conservation fee 27 dlls tax
  • Pick up from (Riviera maya) AIRPORT CANCUN to Tulum 10 dlls per person.


Start:Multiple pickup locations offered.
    Pickup details
    • We pick all travelers Please wait in the hotel lobby 5 minutes before your scheduled pickup time. We pickup in the majority of hotels that have a designed tour pickup area. For residential area, boutique hotels,, airbnbs , downtown hotels or similar, we will assign a meeting point.
    Hotel pickup offered
    During checkout you will be able to select from the list of included hotels.
      End:This activity ends back at the meeting point.

        • Not wheelchair accessible
        If you have questions about accessibility, we’d be happy to help. Just call the number below and reference the product code: 25920P17

        • Confirmation will be received at time of booking
        • No heart problems or other serious medical conditions
        • Most travelers can participate
        • This tour/activity will have a maximum of 45 travelers

        • For a full refund, cancel at least 24 hours in advance of the start date of the experience.

        If you have questions about this tour or need help making your booking, we’d be happy to help. Just call the number below and reference the product code: 25920P17

        Reserve your spot

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        About the operator
        Don’t take it from us – here’s what people have to say about this operator:
        • ROCKANDTOURS
          38
          Mexico
          Joined in February 2019
        • 912tajahb
          0 contributions
          5.0 of 5 bubbles
          Book it!!
          Me and my friends had such a great time. Highly recommended to go and have fun. We did ATVs, zip lining, and cenote swimming. They took amazing photos of us. Shout out to our instructor Jaguar, he was funny and great.
          Written April 29, 2024
        • A3943TIjessicaj
          0 contributions
          1.0 of 5 bubbles
          Terrible
          This is a very terrible tour service. After booking they sent me an email to be at Coco Bongo between 7:20am to 7:30am toady, March 24th, 2024. I left my hotel before 7am and took a taxi to Coco Bongo. Waited for over an hour before a tour guide contacted me via WhatsApp. He claimed they went to my hotel and I wasn't there. I told him the email instructions were to go to Coco Bongo. He apologized, but did not do anything about how they had inconvenience me. Don't do business with them. They're unprofessional, misleading, and annoyingly unethical.
          Written March 24, 2024
        • Trip36550949702
          0 contributions
          2.0 of 5 bubbles
          Unorganized, poor translator
          It was a huge tour looking bus that picked us up. They were late and we couldn’t understand them well. I know little Spanish so I got my way through but for others it was very frustrating. A smaller group would’ve been better for me personally. The tour guides were all over the place it was just very unorganized.
          Written February 2, 2024
        • Flyer639792
          0 contributions
          1.0 of 5 bubbles
          Absolute WORST experience ever!!
          This is about booking ref: BR-1100774613 We booked the "4 for 1" with you for today. On the website, the pick-up is between 7:00 am and 9:00 am. We did not know the actual time. So, this morning we were outside the front of the lobby at 7:00 am. No one showed up to pick us up. I went to the front desk, Yael called the phone number on my paperwork and was told that the reason we were not picked up was because the vehicle was in an accident. Which we found out later was a lie to us! He was told to have us get a taxi to Tulum and we would be reimbursed for the amount charged by the taxi. So that is what we did. When we arrived at Tulum and met up with Fernanda she paid the taxi driver for our ride to Tulum from El Dorado Royale. Then Fernanda told us we could join the tour, but we would NOT see the Tulum ruins - that part of the tour was already finished! I told her THAT was what we wanted to see! That I did NOT want to go on a partial tour! That we were not getting what we paid for. I told her that none of what happened was OUR fault. She said that the reason we weren't pick up was because she was told to pick us up at a motel IN Tulum that was also the "El Dorado". So we were lied to about why we weren't pick up! Fernanda made several phone calls and told us there was NOTHING she could do. Our ONLY choice was to contine the last part of the tour! We were not getting what we paid for and had to return to our Hotel - the El Dorado Royale at the cost of $100.00 U.S. dollars!! I believe we are entitled to a FULL refund of the cost of the tour AND a FULL refund of the cost of the taxi back! If we would have been notified that we would not see the Tulum ruins we would have canceld and NOT taken the long taxi ride to Tulum. And then the long ride back to our Hotel. We would not have lost approximately 6 HOURS of our vacation!!! Please give this your immediate attention and get back to me right away. Thank you, Nanette Williams
          Written January 27, 2024
        • Jenn H
          0 contributions
          4.0 of 5 bubbles
          It’s an adventure and a Long day. Bring extra money as everything’s not included. Eat Before you go as lunch is later.
          Guides were helpful, as a tourist everyone along the way wants to sell you something. No breakfast burrito on the bus but lunch was great and plenty.
          Written December 10, 2023
        • 151bibians
          0 contributions
          5.0 of 5 bubbles
          Vendora a wonderful experience
          The trip was worth it for 100usd. The zipline house rides water slide. Only a little disappointment was the mud bath as the reviews they gave were different. All in all we had a great time the staff were so hospitable and were amazing. Cheers to the staff at Vendora they made our trip wonderful.
          Written December 9, 2023
        • oscargZ3949JE
          0 contributions
          3.0 of 5 bubbles
          Just do once type of trip
          Felt a bit too much of a tourist trap than an excursion. They sell a drink "package" on the bus for water and beers. The places they take you to "shop" were also overpriced. The pick up time was supposed to be 7 AM yet at 650 the bus was already leaving and we had to chase after it. Every place you stop at has a strict time limit so be punctual or they will leave you. It's a very long day and the ruins were beautiful if you can get past the overwhelming street vendors throughout the whole site. Will not do it again but was an educational experience if they didn't try to sell you everything else. Enjoyed the history lesson on the bus and at the sites glad we got to experience that part it's a once in a lifetime moment but the rest left us not wanting to do any kind of tours.
          Written October 13, 2023
        • rebeccasN5299QG
          0 contributions
          5.0 of 5 bubbles
          Very fun!
          The experience with Jungle Kingdom was fantastic and would recommend it. Your guides were awesome. The pick-up through Rockandtours was not so good. Sent us pick up time as 8:15 am. We went out at 8 to make sure we were on time and finally had to call because we waited an hour for pickup.
          Written August 30, 2023
        • reynao451
          0 contributions
          1.0 of 5 bubbles
          0 stars
          Worst company ever !!! DO NOT GO HERE !! Never answer the phone . They didn’t pick us up at the time they said or even at all .
          Written August 18, 2023
        • D1317KZlisas
          0 contributions
          1.0 of 5 bubbles
          Do not use them for Tulum!!!!
          Tour guide at tulum was a scammer. He tried to charge an extra $58 peso each even though it was included in the fee we bought from the hotel. Told me they wouldn’t believe my son was under 12 so I needed to pay for him, I have his passport picture (he didn’t think of that) looked embarrassed. Told us we had an hour to go in but the line was so long and he did not have our bracelets ready for entrance even though the trio was booked days in advance.told me with two young kids to go jump the line and ask a stranger to buy us some (even though again we already paid for the excursion)! Told us there was one way in and one way out of tulum and left us after 20mins inside the ruins we literally had 20mins to get back to meet the guide. There were 2 ways out took the wrong path ended up 20mins late getting back to the van had to pay $41.45 Canadian for a cab so our your group didn’t ditch me with my two small kids an hour from where our trip began. Water was hot from the “cooler” it was like we were an inconvenience. The next part I won’t even get into I am calling visa to tell them I’m not paying for this.no one should be treated this way!
          Written March 21, 2023
        • michaelbD4819QO
          0 contributions
          3.0 of 5 bubbles
          Bad ATVs
          If you are going mainly for the ziplines and the Cenote swim the trip was excellent. I did not give it a higher rating because the ATV ride was not what we expected. We have a family of 5 and have had experience with ATV riding so all wanted to ride single. Most of the ATVs were very poor quality and would not stay running. One of them stopped working completely about 5 minutes into a 30 minute ride so two of us ended riding double. Out of the 5 we were using only 2 of them were in good working order. The other 3 either, quit completely, had very poor brakes, and stalled out repeatedly. We were not offered any compensation for the price difference between a single and double rider ATV. The tacos were excellent
          Written March 16, 2023
        • edwardcL9352DU
          0 contributions
          1.0 of 5 bubbles
          Save your money
          Save your money. We booked the Chichen Itza tour. They told us be ready by 6:50am because the bus leaves 7am. We got there 6:52am and the bus was gone. Reservation says 7am. What if we went and they say be here at 4pm and they leave you. You'll be stuck paying for taxi. Terrible!
          Written March 15, 2023
        • Mark W
          0 contributions
          5.0 of 5 bubbles
          Fantastic day
          Ali done in a day . Pancho was a fantastic guide - he was very knowledgeable and pleasant loved chichen tizen and cenote at cenote hasd a very nice lunch. Transportation was very good
          Written January 25, 2023
        • GoPlaces03870048066
          0 contributions
          2.0 of 5 bubbles
          Make sure you get a good tour leader!
          I booked & received confirmation for a Friday trip, they later told me they needed to move us to Saturday as they had no more space on Fri. They were difficult to reach by phone or message, and my tickets never changed to the new date. The tour sites themselves and time at each location was good. But our tour leader was snarky & unhelpful w my elderly parents, even after I called to ensure we could bring my mother’s wheelchair. He was unprofessional and snapped at me saying the front seats of the bus were only for the disabled. Yes, she’s in a wheelchair. When he realized his mistake, we sat at the front but there were no apologies. Spending 13 hours with him after this start was terrible.
          Written January 5, 2023
        • jamikastevenson
          0 contributions
          5.0 of 5 bubbles
          Great job with instructions carlos it was fun riding with ya!!!
          By far the greatest experience definitely will go back! Carlos was amazing!!!! Must come and join them and explore the dirt!!
          Written December 17, 2022
        See all 38 reviews
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        Amazing Chichen Itza and Cenote Mayan Experience Tour provided by ROCKANDTOURS

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