Brilliant transfers, very helpful, quick response if you have any questions about timings. Would definitely recommend for the money value also

What really impressed me most on the ride to the Reykjavik airport international was the landscape. At either side of the road the land was craggy and dark tar-like,as some outer space landscape running for miles along either side toward the airport. Then,once inside the flughaven/airport it opens up into a huge area that can only be compared to a shiny wooden floor of a gymnasium. Instead of the usual cubby seating areas near the gates that are common in the States, there are only posts of elastic taped barriers which lead to buses ready to drive passengers to the aircraft for boarding. This scene scape both outside and inside the Reykjavik airport is quite surprising and something peculiar to remember of my time spent in Iceland.

Reliable transportation that always showed up on time. It was nice for my family and I not to have to do the driving in and around Iceland.

Good transfer. Only reason not a 5* was we did not get a confirmation of return pick up time and had to get our hotel to call them and they then sent email. Pick up and drivers were great.

I am a local and often have my own way to the airport, but I had a late flight and needed to use a transfer service. I am very glad I chose Airport Direct as this was a really pleasant experience. Very professional, kind and helpful drivers. Will definitely use again!

We booked online prior to arrival for a specific time of 16-15pm transfer (clearly stated on our ticket). We arrived at the bus stop at 16-10pm to be told the bus was full. We were then informed it would be another hour before the next bus. Simply Awful service, it cost us £58 to go with FlyBus as we were not prepared to wait an hour in very cold weather.

The shuttle bus never turned up for our airport transfer. The booking was made in advance. This resulted in us having to get a taxi. Customer service poor! Avoid this company

Good transfer from airport to Reykjavik, good service but drop off to hotel is by other van from Station. Aldo we had to long wait for return pick up

We scheduled the trip from the airport to our hotel before arriving in Iceland. Booking by phone was very easy. We arrived early for the appointed time and the bus driver was kind enough to open the bus for us. We were taken to the bus terminal where we boarded a smaller bus. Not all buses can drive to all hotels because of road restrictions. We were dropped off several blocks from our hotel. A young lady offered to help with our bags and directed us on the short walk to the hotel. We did not use this service for our departure. Be aware that If you choose this option, you need to allow plenty of time for pick up and transfer. We would recommend 4 hours. Taxis are extremely expensive but do offer a more convenient ride to the very busy airport.

Requested hotel drop off. Instead got an offer to be dropped at a bus stop. Luckily before boarding the bus, the agent at the airport was such a great guy that he even turned his computer screen towards me to show how I should proceed to the hotel from the bus stop. If not , we would have been stranded ! Even after that, it was not easy dragging luggage up a hill road after nearly 24 hours of travelling. Therefore if being dropped at a bus stop , think twice , unless u are sure of the way to the hotel after being dropped off.

Ticket office just after your clear the customs. It isn't cheap but it's reliable. Next time I'll just rent a car, because in some cases it is cheaper, especially if you go on a holiday with another couple.

The return from the city to the airport was very efficient, probably because we kinda knew the drill of where the Bus Stop was, in addition to having to transfer buses at the City Terminal. Once you know how it works, it's easy. The bus was within 5 minutes of the pickup time that was designated on my confirmation and the transfer bus to the airport was at the terminal when we arrived, so the driver transferred our luggage and we just got on the bus for the final leg to the airport. A very different experience from arrival due to a very rude driver who acted as if we should know the process and off loaded our luggage in the middle of the Central Terminal parking lot even though some of the transfer buses hadn't arrived yet. So, fortunately, the return was fast and efficient.

Golden Circle Tour was great- comfortable bus and a lovely guide (Emilia) who shared great anecdotes and was kind and fun.

Flight arrived early, was able to get the earlier bus than the one I had booked. Dropped off next to my hotel. Have not yet taken return

After a snafu with canceled flights, we found ourselves in the position of needing to stay in Iceland for an extra day. Since we had already turned in our car, I asked the hotel I just booked if they had a shuttle. They recommended one of the options at the arrivals hall. When I approached the counter, the 2 people were talking and didn't even acknowledge me for a second. I said we would need a round-trip ticket to stop number 9. There was no courtesy, just a straight face as if she was bored and annoyed that I bothered her. I set the pick-up for 8:30 the next morning. Then when she said the cost, I was shocked. $123.78 for 2 people round trip?!?! It's just a bus trip!! Having little choice, I paid. At this point, I'm out around $500 between this and a last-minute hotel room. The next day my husband and I waited in the hotel lobby outside stop number 9 until 8:25. Then we stood with the crowds watching for busses. The paperwork said we needed to be there at 8:30 for pick-up between 8:30 and 9:00. We were definitely there with all our luggage. The paperwork says a green SmartBus will pick us up. Every bus that stopped, large or small, or even a van, had either blank sides or a logo for a tour company. Every driver got out and called for people on their list and none were for us. My husband asked every single blank bus if they were an airport transfer, regardless of the green color. Not a single green color bus stopped. Even the orange city busses never stopped. Countless tour buses came and went. 9:00 comes around and we are starting to get worried for our noon flight. At about 9:05 I called the company, which took MANY rings to get through. The man said a bus came at 8:30 and we missed it. This was a LIE. I asked for a refund for this leg of the journey so I could get a taxi. He said, "You can TRY, but you have to email them. Since YOU missed the pick-up, it probably won't work." SO RUDE! We got rescheduled to a 9:30 pick-up. The driver was so rude to people who were asking him where he was headed. The lady at the next bus was the same way. Finally, we arrive with 10 minutes to spare. It's tourist season, this company needs to have hospitality courses for their staff!