We went with Darren and Helgi, on Thursday 21st November. We thoroughly enjoyed this tour. Amazing sights and experiences. Darren is an excellent tour guide and so full of knowledge and information. Timings were perfect too.

Great day out, plenty of time to explore each location. Each location had toilets, souvenir shop and cafe/food! Great tour guide! Highly recommend 🌟🌟🌟🌟🌟

Darren and Helgi were amazing! You guys taught me so much thing about Iceland and Icelanders! And I felt at home with you guys I felt pampered See you soon!

Really nice experience with the bus, the guide and beautiful places of Iceland! This trip is a must, and good money and time investment.

I loved the experience. Thanks to our guide Louisa Dainius for the explanations throughout the tour. It's a long bus ride, but it's worth it.

I went on this Grey Line operated tour with the Hotel Pick up option (it saved me a good 20 minute walk to the central bus station). I was impressed at the efficiency of pick up; the bus was at my hotel on the dot, and the driver specifically called my name as there were many people at my bus stop. Our coach was full, with about 50 people on (mostly British, like myself, and North American). Our guide was an older gentleman, Aleifr (literally sounds like, and translates to the English name Oliver) and gave an overview of Icelandic history, geography and geology whilst on the coach travelling between the different tour locations. It was impressive to see Lake Thingvallvatn and the Thingvellir National Park where the tectonic plates were separating, before we went on to Geysir/Strokkur, and subsequently Gulfoss. Aleifr gave a talk whilst at each site before 'letting us loose' to look around and take photos. He was clearly 'in the know' and made the trip that bit more interesting. Our coach driver was also quite funny, too! Unfortunately, we were delayed coming back as the Coach developed a technical issue, and we had to wait about 2 hours for Grey Line to send a replacement coach. Fortunately, the driver was able to limp the coach to Secret Lagoon, which was only a few minutes away from where we broke down, but disappointingly the operator did not provide free food or drink whilst we were there and most paid for a beer or hot drink themselves. However, I should mention that as we were late, many people who had booked to see the Northern Lights were at risk of missing their trip. Aleifr managed to negotiate with Grey Line that regardless of which company people had booked to go with, Grey Line would take them straight on the tour once the replacement bus took us back to the bus depot. Though this didn't affect me, this was a kind gesture and well received by those who were concerned they were going to miss out on their other experience. Though I wasn't compensated for my lost time, I've given this 5 stars regardless, because the tour was amazing, our guide very knowledgeable and hard working, and the gesture offered by the operator to those who were genuinely affected by the late return to Reykjavik.

Not very reliable, you’d think that calling a day before to confirm and ensure your transfer for the following day would be enough, but you might be greatly disappointed like myself today. I had a whole day excursion planned for today, it was very important for me to start it as early as the sun came up, I called the day before to make sure that the bus was going to pick me and my family up at 9:30, everything seemed to be sorted. On the day, a minibus arrived, I went to check if it were ours, I didn’t even get a chance to show tickets, nothing, the driver said he didn’t have anyone else on the list and that another minibus would pick us up. The only other bus that arrived within the specified time window was from a different company, not ours. After the phone call, it turned out that apparently the first bus was ours and they were trying to blame us by saying that the bus arrived but nobody was there (which is a total lie as we’ve been waiting and looking out for the bus since 9:30). Now, we have to wait technically two hours for the next bus, and our excursion will be affected by the fact that now it’ll be ending at around 7-8pm, when it’s going to be dark and there will not be much to see anyway. Very disappointed with the situation and especially with trying to blame it on us! To anyone planning a trip, it’ll be way cheaper and more convenient renting a car than relying on this company.

Our Driver was Helgi and our "host" was Darren and they were both brilliant from start to finish. Helgi was an amazing driver and Darren was very funny, helpful, incredibly knowledgeable and informative. Darren went out of his way to find the answer to a question I'd had, when we were at the Geysir Centre, which was very much appreciated. He made the day so interesting and at the end was saying which other Gray Line Tours to take, what restaurants, bars and shops were well worth a visit etc. My partner and I very much enjoyed and appreciated Darren's input to the day and he and Helgi made it a most memorable experience.

Great tour of Thingvellir, Geysir and Gullfoss Waterfall. Plenty of time to explore the views and different areas at the locations, didn’t feel rushed to get round. There are also shops and toilets at each location which are very clean and tidy. The only reason I’ve given 4/5 is that additional pick up locations on the morning would be great - Bus Stop 3 for example.

My partner and I booked a Northern Lights tour with Gray Line Iceland through TripAdvisor, as seeing the Northern Lights was a bucket list experience for us both. The company confirmed our booking twice via TripAdvisor and email, including the pick-up location. On the night of our tour, however, we were left waiting outside for 90 minutes in 2-degree weather, despite being assured over the phone that a bus would be picking us up shortly. When the bus finally arrived, it drove right past us. After calling again, we were informed—without an apology—that the bus was already on it's way and that we could request a refund. Missing out on such a special experience was incredibly disappointing. It’s one thing to lose out due to weather or unforeseen issues, but to miss it because of a tour company’s incompetence feels inexcusable. If you’re considering a Northern Lights tour, I’d recommend looking for a smaller, more customer-focused operator. Unfortunately, Gray Line seems more interested in quantity than the quality of their operations.

What a wonderful experience, we had the pleasure of Helgi driving and Darren as our tour guide who made the whole experience so enjoyable. The tour is great and is truly enhanced by having such a great team taking us along. Would highly recommend this trip and the Gray Line tour operators, They even secure some discount at venues which given the prices in Iceland is always a good thing.

Tour was really easy to book and pick up was smooth. Big shout out to Amelia and driver for navigating the crazy weather on 15 Nov! We saw some excellent sites, well organised and enough time at each to explore.

Gregory and Darren were absolutely amazing, Darren was very knowledgeable and friendly, I loved how his humour peeked out through the tour it made it that extra bit fun and felt like we were actually apart of the group as he got us involved by speaking to everyone separate. I learned so much about Iceland from being on the tour from him. Our bus had broken down on the first stop so we had to wait 2hrs but both Greg and Darren resolved it quickly and got us transferred onto another bus to continue the tour. Gregory made us feel so safe when driving, especially when it was harsh wind and fog, he went through it at ease and safely while still getting to our stops on time and finishing at the original time despite the 2hrs we had lost due to the bus being broken. They both made the journey fun and exiting and well worth the money. I highly recommend gray line tours to anyone that is coming to Iceland!

The trip was excellent from start to finish. I was in a group with Darren as the guide and Gregor driving. Darren was very knowledgeable and very pleasant and I feel like I have learnt a lot. The places we saw were incredible and we had a decent amount of time to explore each place. There was always a check once on the coach to make sure everyone was back which is also important as I was on another tour (different company) a few days before where a couple was left behind and we had to go back. The black beach and the glacier were one of the most amazing things I’ve ever seen. Highly recommend.

Fantastic trip. Couldn’t fault it. Darren and Gregor were brilliant. Very informative and interesting commentary. Beautiful trip even with the typical Iceland weather!!