Very disorganized. Nasty personnel except for the guides were very sweet and kind but they didn't really have much energy or personality because they're so overworked and working in such a disorganized system. Communication was terrible before and during the three days I had reserved with them. There are many better companies.

The owner hyped up the trip saying it has been voted as the 3rd best trip in the world. We canceled our booking with the other providers and decided to go with them. Not only were we not able to see the lights. The bbq food was bad. They took us to a place which was cloudier than Rovaniemi. Even with a good kp index they managed to miss the view to the lights. Definitely a NO!

Amazing experience by your guide Aneeq. His knowledge of the aurora and even Finland was amazing. We felt safe with him. The tour was fantastic and the location of the base with access to toilets and fire pit and food was amazing and great fun. The tour started at 8pm and finished at 2am and although I had my 9yr old son with me he managed right up until the journey home. Highly recommend the experience.

We booked Moose Safari and northern lights together. Best private experience provided. Guide Utsav was provided an excellent tour experience and we recommend him as tour guide.

We went to Ranua Wildlife Park with Lapland Welcome. Reita (or Ritta) was our guide. It was an amazing trip. The guide took us through the park, showing us the animals. She gave us enough time to enjoy the wildlife and the environment in the park! She shared with us about the Finnish culture, her childhood experiences, her family and the weather. Overall it was a great trip ! I would recommend everyone to avail Lapland's guided tour to Ranua when in Rovaniemi.

Great experience would definitely book again. Good fun! Guide was very patient with us both. Highly recommend for beginners.

It was so much fun, memorable tour and worth every penny. Highly recommend! As beginners to fishing our guide (Utsav) was very accommodating and patient in explaining the steps in fishing. We were also provided with the appropriate clothing and gears. The trail going to the fishing site although tricky was memorable including our dinner on the island. There were some mosquitoes but the insect repellent was helpful. Even if we weren’t able to caught a fish, we still get to enjoy the activity, the quiet and beautiful scenery.

It is our second time to visit Lapland in Rovaniemi. The ATV experience is so excited. My kid at 6 years old is lucky to join with the tour. From the 3 hours trip, we can experience how beautiful of the foress. We are very much appreciated the service from the team of Lapland Welcome. Their hospitality takeing care of us are fabulous, particularly our guide Mr. UTSAV who provided professional service on us as well extra take care of my little kid. It is much appreciated!! So, we have to say thank you for his great service. We definitely will come again and join their tours in January 2025.

Great adventure and service! I traveled to Rovaniemi solo and was taken care of extremely well. The ATV adventure and reindeer farm were great fun, and the trip to see Santa Claus was a hoot. I recommend the agency highly.

Very good, very interesting adventures, and Utsav, guide is very good and professional, he loves nature and with him your tour will be unforgettable and unbelievable, ATV safari, hiking, paddling, fishing, and moose safari is much better with Utsav!

Utsav was incredible! Very professional and experienced guide. We really enjoyed the excursion and his company! We highly recommend this tour and guide.

We made a midnight sun tour with Lapland Welcome and Anthony, the guide, was awesome! It was a little bit shadowy but the place was incredible and the guide was a witty and gentle person. I recommend the tour

Wow. If travelling to Rovaniemi in Autumn or Summer this is a must do. Anthony is very knowledgeable. You’re driven to the area, then it’s about an easy picturesque walk for about 30 minutes. The view is amazing and you can never tire of it. I enjoyed the snack that was provided after we watched the sunset. They drop you off to your hotel afterwards (around 0230).

Really an amazing experience trip to the Santa village, no rush of course as off season so get to meet Santa and have a nice chat with him. Crossed the artic circle line and got a certificate on it. Utsav from lapland tours was a great guide and enjoyed the morning to afternoon excursion. Recomment it highly. Send a post card, bought some circular playing cards from the Santa's post office.

This company and owner are FRAUDS. It’s more than a month since we took this tour and are back to Dubai also. I have been following up since 11th March every single day since two weeks asking them to share the pictures that were taken on their DSLR. 1st they said that the pictures have come blurry. Then they share some of their existing pictures which are already posted on Instagram. Then the they sent some other groups pictures. Trip advisor has awarded them some most photogenic award. I think you should review it and take back the award. ITS the WORST Tour company in Roveniemi LAP - T64275081 BR-1113126025