Trip was great! Maxim was an awesome guide. Falls were beautiful! Even saw a reindeer on our drive! Thank you for a lovely day!

Our guide was determined for us to see the lights and we stayed out over our expected time . He made a good experience great

We were fully accompanied by the crew of LaplandWelcome for the complete week of our stay in Lapland. We are a family of 5 and have been planning and preparing for this trip for a full year! We got our week planner. Full of activities. We were picked up from the Airport and brought back to the Airport. We did not have to worry about anything. Our activities were Santa Village Snowmobile excursion with a BBq in a teepee. Auroas Borealis watch with dinner. (The absolute gem of the trip can not find words to describe) Day hike along the frozen Waterfalls Visit to Reindeer and Husky farms Visit to the Arctic Snow Hotel Ice Karting Skiing in floodlights slopes A very warm and cozy Christmas Eve. It was perfect. We really thank the whole team. They were out and above to help us and make our week memorable. Super special thanks to Nana, she took us to Santa village, Reeta for the absolute incredible hike to the waterfalls and sharing with us life in Lapland. Alex that helped resolve all transportation problems that appeared. And Oli our driver for several of the trips. An absolute lifetime memory. Thank you! Karim, Gisele and the boys.

The ice fishing trip with **Lapland Welcome** in Rovaniemi was absolutely incredible! 🎣❄️ From the warm welcome to the expert guidance, everything was perfectly organized. Drilling through the ice on a stunning frozen lake surrounded by snowy landscapes was both thrilling and peaceful. 🌨️✨ The guide’s knowledge and enthusiasm made the experience fun and engaging, even for beginners. A highlight was gathering around a fire for a cozy barbecue with tasty local snacks—such a memorable touch! 🔥🍴 The provided thermal gear kept us warm, and the three-hour duration was just right. Whether you catch a fish or not (we were lucky to have 5 catches and then released them ofc!), this adventure is about immersing yourself in Lapland’s magical winter wonderland. Highly recommended for anyone visiting Rovaniemi! 🌟 Sources

First of all, I have to say that the drivers and guides were excellent and tried to do their best despite the chaotic boss, his bad manners, disorganization and lack of confidence in his workers ruined our experience, specially the last day, when due to the boss’ lack of organization and vindicative behavior made us nearly miss our fight. I will not recommend this company to anyone

We had an amazing experience of cross country skiing for the first time. Our guide was very friendly, informative and tailored the tour well to suit more experienced skiers alongside a beginner group. Would recommend!

We arrived at the scheduled time in front of the Siula building. After 15min of waiting, noone else showed up. We called the organizers and at first they appeared confused regarding what tours they offer. 5min waiting on the phone later, they told us that the trip had been cancelled. We did not receive any notifications regarding the cancellation beforehand. The tour was showing as "confirmed" in Tripadvisor at the time. Needless to say, this wasted a lot of time driving around. If we had gotten a notification, we would have been able to plan something else on the day. This way, pretty much everything else had either been sold out or we were too late. We received a full refund.

First off we had a great overall experience and it lasted longer than expected. Everything was great EXCEPT for one thing, the owner, an older man was extremely rude and disrespectful to everyone from the staff to the customers. He was belittling his own staff in front of us when we were being given our snow boots and snow suits saying they didn’t know what they were doing and giving the wrong sizes(they gave us correct sizes and were great). Then told one customer taker her suit off it’s too small because she’s too fat. Nobody could believe what we heard and everyone was left in shock and tried to comfort the lady when the owner walked away. After leaving the office to go to an hour away to where the snowmobiles were located everything was great. The driver was a young lady and she was the nicest person and told us all about Finland and the culture and landscape along the drive. During the snowmobile ride we were able to make multiple stops along the path for pictures and snowball fights. The guide was great and the snowmobile experience couldn’t have been better. It would of been a 5 star review if it weren’t for the extremely rude and disrespectful owner we experienced in the office.

Activity itself was beyond amazing if you like experiencing driving yourself. It would have been nice to have made it more obvious, that we'll be traveling from kemi to Rovaniemi by car to and back, as we may have booked the same trip while staying in Rovaniemi a few days later.

My husband and I did the Ranua arctic wildlife park tour. Just us and guide Jade who drove. Fabulous. They kitted us in snow suit and boots. Jade came round park with us then went over the road and she put on a barbecue - lit a fire in the barbecue pit and brought out all the trimming - in the ice and snow. It was great

Very disorganized. Nasty personnel except for the guides were very sweet and kind but they didn't really have much energy or personality because they're so overworked and working in such a disorganized system. Communication was terrible before and during the three days I had reserved with them. There are many better companies.

The owner hyped up the trip saying it has been voted as the 3rd best trip in the world. We canceled our booking with the other providers and decided to go with them. Not only were we not able to see the lights. The bbq food was bad. They took us to a place which was cloudier than Rovaniemi. Even with a good kp index they managed to miss the view to the lights. Definitely a NO!

Amazing experience by your guide Aneeq. His knowledge of the aurora and even Finland was amazing. We felt safe with him. The tour was fantastic and the location of the base with access to toilets and fire pit and food was amazing and great fun. The tour started at 8pm and finished at 2am and although I had my 9yr old son with me he managed right up until the journey home. Highly recommend the experience.

We booked Moose Safari and northern lights together. Best private experience provided. Guide Utsav was provided an excellent tour experience and we recommend him as tour guide.

We went to Ranua Wildlife Park with Lapland Welcome. Reita (or Ritta) was our guide. It was an amazing trip. The guide took us through the park, showing us the animals. She gave us enough time to enjoy the wildlife and the environment in the park! She shared with us about the Finnish culture, her childhood experiences, her family and the weather. Overall it was a great trip ! I would recommend everyone to avail Lapland's guided tour to Ranua when in Rovaniemi.