A non-air-conditioned and stuffy bus. Mainly passenger pick-up stations, three remote travel spots without the ability to enjoy and visit touristic places. Guide having difficulty with the language, confused. A trip not recommended. wasted day .

The locations visited on this bus trip are interesting, but unfortunately the bus interior was run down and very uncomfortable. The bus was half an hour late. Though we arrived early we thought we might have missed it. We were not contacted by Altino Travel about the lateness nor was my email asking if we had missed the bus answered. The guide said traffic was the cause. Fair enough. My seat was broken. When the guide was informed he said it was a very full coach and nothing could be done. I spent the whole trip pushing my seat back into place. Many fixtures were grubby, cracked and worn, less than half the cabin lighting worked. The air conditioning seemed not to be on and the coach was hot and smelly. The guide was impressive explaining the trip in French German and English, but he rattled his spiel off so fast less than half of it was intelligible. A very long trip in uncomfortable circumstances to see some nice locations.

A long day with a late pickup in an old bus with broken seats and rubbish from the previous travellers. The air-con was working but not efficient enough for the passengers down the back.

Booked on the day trip to Agios Nickolas, Elounda and Spinalonga . We were picked up on time from Malia. Our tour guide Elena as very good with lots of commentary throughout the trip and clear instructions regarding meeting points / times. Got to spend free time in several places . The stop at Spinalonga was very interesting - thought provoking . Had a lovely relaxing day .

I was so impressed with our tour guide - she was so informed & shared with us so many details & history - highly recommend the tour & our tour guide

Overall a tour that we can definitely recommend. It was perfectly organised, pick-up from the hotel, friendly personnel and very modern busses. The programme was not too stuffed and good to digest. However, the tour guide can improve (thus 4/5 stars).

Pick up service was excellent, especially as location changed last minute but they arranged for us to be picked up and driven to the coach. Tour guide was very knowledgeable and answered nearly all the questions asked by the group, however I do wish we had some time to explore the palace ourselves as I feel we might have missed a few areas due to time constraints of the day, as we felt the stop in Heraklion could have been shorter, we understood that the length for Heraklion was so that people could do both the archaeological museum as well as the town centre.

I loved th sailing and the snorkeling. The crew was kind and did their jobs well. Only thre criticisms. Both of the organizers, not the crew. Getting liquids required asking, and they were served in small cups, even the water. I drank a LOT of water to recover when I got home. Just let the crew hand me a bottle of water when I ask. Because I know that is the organizers trying to save a penny or two. Second, people I was with had planned and booked a private your. They were split up. They took it well, but the issue slowed our departure, and dampened their fun. Three, the booking said I would get hotel pick up, and they switched me last minute to a meetup place. This last minute switch made me 5 minutes late, contributing to our delays. So while the crew and the trip were great, the organizers need to get better as their tasks.

Perfect if you don’t want guidance at the spots. 1 star missing because of poor air condition in the bus and a bit more time would be good at Chania and Rethymnon to see more of the big cities. The bus rides have very nice scenery so it is worth the time.

Great tour and VERY customer-friendly service! Definately recommend! Still, 1 remark - tour was in 2 languages. For us it was not an issue, but instead a good repetition. However, anybody pessimistic could claim that we got only 50% of the time payed for.

Honestly really nice guided tour. We learned so much. Unfortunatly we did not understand everything even though we’re not bad at english. Also, the guide spoke two languages so sometimes it took a few seconds to her the fact that she changed from german to english.

Rethymno was gorgeous, lovely small backstreets with plenty of quaint shops and restaurants. We took a bus from Heraklion, it was an air conditioned coach, about 1.15hr ride which along the coast road.

The views were amazing. The tour guide was friendly and has given all the necessary information. It was a little scary because of the waves, we had a 20 minutes storm with high waves. All the passangers were scared and were having a hard time facing the storm. Overall, it was a once in a lifetime experience! Thank you!

As we needed to be picked-up from Elounda, we knew it was an early start at 730am. It was a bit messy, as we picked up others at Ag Nik, and then had to change from the minibus to a big coach at Malia, further pick-ups, and finally arrived at Knossos at 10am. We had a very good guide (Helena), from Ag Nik area, who was very knowledgeable& friendly, great speaking English & French. After Knossos, we spent around 3 hours or so at Heraklion including about 1 hour in the museum. Then 2 hours return journey, all done in the minivan this time. I think it was good value for money at 45 euros each, when our tour operator & hotel were charging 80 euros each for the same excursion with similar amounts of time at the locations. All operators didn't include the ticket price - we bought combined ones at Knossos - 20 euros each. A good day full of information & great things to see.

The guide was excellent however when I asked her a question she made an assumption that she already answered that question and I wasn’t listening. She gave me some attitude. Also she took us to a carpet demonstration that also included a little bit of a push to buy a beautiful but very costly Turkish rug. A little more pressure than I wanted. Although the demonstration was interesting I was in no mood to be pushed into buying a very costly rug. Our guide was very informative and enthusiastic. I would highly recommend doing the private tour on your own and not through the cruise ship. It was about a quarter of the cost and very private. We got in before the big crowds hit and out before they got back to the ship.