Choco-Story: The Chocolate Museum in Brussels
4
Choco-Story: The Chocolate Museum in Brussels
By Choco-story Brussels
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About
Chocoholics won't want to miss a visit to the delicious Choco-Story museum while in Brussels. Save time by pre-purchasing your admission ticket, so you can go straight in when you arrive. Learn all about how the famous Belgian chocolate is made, watch a master chocolatier make pralines, and then enjoy having a taste.
Lowest price guaranteeReserve now & pay laterFree cancellation
Ages 0-99, max of 15 per group
Duration: 1h 30m
Start time: Check availability
Mobile ticket
Audio guide: German, Chinese, Russian, English, Italian, French, Dutch, Spanish
More
Highlights
- All members of the family will enjoy this museum
- Learn about chocolate production by seeing it made
- Understand why Belgian chocolate is so well loved
- Guarantee your admission to the museum by pre-purchasing your ticket
- Chocolate Tasting
What's not included- Food and drinks
- Guide
- Not wheelchair accessible
- Near public transportation
If you have questions about accessibility, we’d be happy to help. Just call the number below and reference the product code: 67012P1- Confirmation will be received at time of booking
- Most travelers can participate
- Children must be accompanied by an adult
- Last entrance at 5:00pm
- This tour/activity will have a maximum of 15 travelers
- For a full refund, cancel at least 24 hours in advance of the start date of the experience.
- If you have questions about this tour or need help making your booking, we’d be happy to help. Just call the number below and reference the product code: 67012P1
From
$15.04
per adult
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About the operator
Don’t take it from us – here’s what people have to say about this operator:
- Roving002758598390 contributionsFun, interesting and hands in workFirst of all, always pre-book the tickets because the lines there are quite long if you don't book it. Also I highly recommend to go to the workshop because we got to make lots of different styled chocolate using the pre-made chocolate. The museum is very fun for kids and nice touch for adults.Written October 30, 2024
- Natalie O0 contributionsDelicious with lots of historyI enjoyed the chocolate workshop as the instructor was kind and guided us through what we needed to do. Got to make 4 chocolate bars and then some more chocolate creations on a sheet! Got a good amount of time to do it too The museum part was interesting too and learnt lots about the history of chocolate.Written October 30, 2024
- MariaV25440 contributionsIndifferentI recently visited the Choco Story museum with excitement to dive into the world of chocolate, but I left feeling a bit disappointed. The exhibits felt lacking in depth or interactive elements.Written October 27, 2024
- Smiling_Happy_People0 contributionsGreat Time and Great ChocolateThis was a trip for my 10 year olds birthday and she loved it! The workshop was great and you get to keep whatever you make. The museum is very interesting and has interactive features to keep kids engaged, as well! We all really enjoyed this and would definitely recommend it!Written October 19, 2024
- Travel098190996210 contributionsChocolate experienceExcellent way to spend two hours in Brussels. Thoroughly enjoyed the making of chocolate bars and chocolate lollypopsWritten October 18, 2024
- L2050WXtomh0 contributionsWorkshop recommended !Workshop with Louise (big shoutout) was great fun making our chocolate designs. Self guided tour was super informative (although relatively long).Written September 13, 2024
- AL090219820 contributionsChoco story chocolate making experienceYou get to keep all the chocolate you make, and it was fun to learn how. The museum is full of artefacts and informative but would probably be pretty boring for kids.Written September 9, 2024
- jackg010 contributionsUnbeatable value for moneyAmazing value for money, €30 per person and an hour to make as much chocolate as you can! Compared to the prices of the pre-made chocolate sold in the shop, it’s extremely easy to get your money’s worth. The staff were very friendly and helpful and the session was fun.Written July 6, 2024
- 229abiw0 contributionsHighlight of trip to BrusselsExcellent experience. The highlight of our trip to Brussels. The staff were very friendly and helpful and made our experience even better. The experience is very good value for money. You get to make unlimited chocolate for an hour and then take it all home with you. 10/10 would recommend.Written July 6, 2024
- hannahmO8750TQ0 contributionsVery fun and easy experienceVery fun experience! You get to make as much chocolate as you want in about an hour. There wasn’t too much instruction and we got to be very creative. You definitely get your moneys worth of chocolate.Written June 7, 2024
- mattbull010 contributionsDo not bother.This was a disappointment. None of the handsets worked for the children, meaning a pretty dull, expensive and un-interactive hour. Would not recommend!Written May 27, 2024
- Francesca-lon0 contributionsDelightful experienceThe museum is very well structured, a proper journey of the chocolate story. The workshop is a fantastic experience!!! Elyen was very professional and friendly, makes people comfortable to enjoy it, thank you!!Written May 13, 2024
- Abigail S0 contributionsReally good! Definitely worth the money!This was a really good experience. We had our workshop at the beginning and it was a fairly small group. The lady was really friendly and demonstrated how to use the piping bags and stuff. We got to make loads of chocolate like bars and lollipops. You could make as much as you could fit into one hour it was amazing. Would definitely recommend as you certainly get your moneys worth in chocolate!Written May 2, 2024
- leesR7336TQ0 contributionsGreat for adults and older kidsWorkshop really good fun, host very knowledgeable. Came away with lots of chocolate. Great fun as adults or for older kids. Museum very interesting, but would be tedious for kids particularly young ones.Written April 8, 2024
- ClaudiaK28880 contributionsInteresting, not breathtakingInteresting. Learned a little bit about the history of Cocoa. The place was queiet crowded. It is not breathtaking but nice. The tour doesn’t take too long and it is relaxing.Written February 3, 2024
These reviews are the subjective opinions of Tripadvisor members and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
4.0
229 reviews
Excellent
86
Very good
77
Average
40
Poor
13
Terrible
13
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GHbird
West Malling, UK39 contributions
The queuing system is a bit haphazard, it seems to take long time actually get in if you haven’t booked in advance. So recommend this!
Although it says wheelchair accessible it really isn’t. We had a mobility scooter and there is a lift up to each floor, but once on each floor there are 3 or 4 steps as it is split levels and if you go in the lift and not via the main stair route it is not easy to work out which way the exhibition needs to be followed and you end up going backwards. Some of the sets of steps in the split levels have wheelchair lifts, however when I went down to reception to find a member of staff to unlock them (they are folded up) I was told they didn’t all work/have keys for them. The poor guy was embarrassed and offered to help lift my mum and her scooter but there were so many it was not really feasible. This meant she only saw about a third of the museum and it is a story you are meant to follow through time, so it didn’t work at all. Total waste of money tbh. Even the demonstration of chocolate making and tasting at end involves going up steps and there is no lift on those ones. So they should not claim wheelchair accessible be warned!!
Although it says wheelchair accessible it really isn’t. We had a mobility scooter and there is a lift up to each floor, but once on each floor there are 3 or 4 steps as it is split levels and if you go in the lift and not via the main stair route it is not easy to work out which way the exhibition needs to be followed and you end up going backwards. Some of the sets of steps in the split levels have wheelchair lifts, however when I went down to reception to find a member of staff to unlock them (they are folded up) I was told they didn’t all work/have keys for them. The poor guy was embarrassed and offered to help lift my mum and her scooter but there were so many it was not really feasible. This meant she only saw about a third of the museum and it is a story you are meant to follow through time, so it didn’t work at all. Total waste of money tbh. Even the demonstration of chocolate making and tasting at end involves going up steps and there is no lift on those ones. So they should not claim wheelchair accessible be warned!!
Written April 2, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Melinda Sabo
10 contributions
The museum/exhibition itself is informative. However during weekends it can get crowded and hard to enjoy. Moreover, because the topic of the museum is of great interest for a large public, not all visitors pay attention to being considerate with the other visitors. Consequently, the museum can get noisy and you might end up having to wait for people to pass to be able to hear the audio guide properly.
Written December 4, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
B3NH0
130 contributions
Straight out of the hat, it's not what we expected.
We arrived early (which they didn't mind), paid for our "pre-reserved" tickets, got out headsets and complimentary free dark chocolate.
You then navigate around the building with many different displays about the story of chocolate. Each display had a little checkpoint that you scanned with your little audio box, each checkpoint would deliver a new audio file into your speaker. Now this would work if we only the video volume of the audio could be heard over all the other noise in the building.
We gave up with the audio tour shortly after the start as there were so many checkpoints and so many different random orders and too much noise to make out what was being said.
Towards the end of the tour is where everybody enjoyed themselves. Not only is there a tasting station where you can sample many different versions of chocolate.
Then there was a lady who did a short demonstration on how they make a certain variety of chocolate, at the end she let's you sample the finished product.
Once you've walked back round you hit gift shop.
Overall a nice idea which is poorly executed but with a few tweaks could be so much better.
I would say if you've got little kids with about 2 hours to kill and really take in all the info then this is for you.
Recommended only if you've nothing else to do but it can be missed.
We arrived early (which they didn't mind), paid for our "pre-reserved" tickets, got out headsets and complimentary free dark chocolate.
You then navigate around the building with many different displays about the story of chocolate. Each display had a little checkpoint that you scanned with your little audio box, each checkpoint would deliver a new audio file into your speaker. Now this would work if we only the video volume of the audio could be heard over all the other noise in the building.
We gave up with the audio tour shortly after the start as there were so many checkpoints and so many different random orders and too much noise to make out what was being said.
Towards the end of the tour is where everybody enjoyed themselves. Not only is there a tasting station where you can sample many different versions of chocolate.
Then there was a lady who did a short demonstration on how they make a certain variety of chocolate, at the end she let's you sample the finished product.
Once you've walked back round you hit gift shop.
Overall a nice idea which is poorly executed but with a few tweaks could be so much better.
I would say if you've got little kids with about 2 hours to kill and really take in all the info then this is for you.
Recommended only if you've nothing else to do but it can be missed.
Written July 8, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, thank you for taking the time to share your experience.
We are sorry that the audio guide did not convince you.
Concerning the volume of the device, we would have changed the audioguide with pleasure at the reception if it was not working properly.
Written November 27, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
WanderingOttersons
Denver, CO1,475 contributions
Jun 2022
In a great location just outside Grand Place, this centrally located museum is easy to get to and also very quick to learn more about chocolate than most people know. Be sure to plan and book ahead of time so you are not standing in a line to get in which at times can get pretty long. The audio tour is a little cheesy at times but overall this is a very informative and interesting tour. Go at your own pace and know that at some times, while they try to control the number of people, it can still get packed into some of the smaller rooms along the tour. You will be taken on a trip through the time lines and evolution of chocolate as we know it now and along the way can also get some tastes. Worth the time to stop and see what it's all about in a country that does the most amazing chocolate.
Written July 12, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for taking the time to describe your museum visit here!
It means a lot to our team.
We advise you to book your tickets in advance to avoid unnecessary waiting.
Written November 23, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lentara71
Houston, TX140 contributions
The title of my review says it all. This is a small museum that has a great chocolate story, but it is quite dated.
Your museum fee includes a handheld listening device that you tap on several squares on the wall that give you the audio behind the exhibit you are looking at.
In short, it tells how chocolate came to Belgium and how it got the reputation it has today. Sad to tell you that the cocoa beans are not even grown in Europe.
The plus is that you get to try five different chocolate chips as well as a Belgian “praline” at the end of your tour.
This museum is always crowded. It was somewhat annoying that you keep bumping into other visitors trying to tap on the audio squares.
This would not be on the top of my list if I was in Brussels for only a day.
Your museum fee includes a handheld listening device that you tap on several squares on the wall that give you the audio behind the exhibit you are looking at.
In short, it tells how chocolate came to Belgium and how it got the reputation it has today. Sad to tell you that the cocoa beans are not even grown in Europe.
The plus is that you get to try five different chocolate chips as well as a Belgian “praline” at the end of your tour.
This museum is always crowded. It was somewhat annoying that you keep bumping into other visitors trying to tap on the audio squares.
This would not be on the top of my list if I was in Brussels for only a day.
Written December 29, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Philippe1780
Wemmel, Belgium200 contributions
Several days before our visit, two people from our group inquired on site at two different times about access and reservation arrangements. It was verbally confirmed to us that we could not book for less than 15 people. Which, we later checked, is contradictory to the information on the website…
We were a group of 9 retired people and we showed up at the entrance shortly before 10:00 this Saturday morning.
No question of daring to hope to return even 30 seconds before time because the time is the time and we do not show the slightest tolerance towards the visitor in this regard!
As we had not booked our visit, we were forced to let other groups and visitors pass before us and therefore had to wait no less than 42 minutes to be able to access the museum!
In rare bad faith (even going so far as to incriminate the colleague who had previously provided us with the information), the two young people at reception were completely intransigent, not very open to dialogue and rare inflexibility... even forcing us to raise our voices to make ourselves respected!
When we force the customer to wait outside in the rain, we obviously don’t attract the public’s favor!
In short, after this long wait in total confusion bordering on chaos at the entrance, we were finally able to visit... while still struggling with capricious audio guides not really the most effective...
In the end: despite undeniable assets, interesting objects and quality scenographies, the visit to this museum was marred by an execrable welcome which certainly does not contribute to highlighting the legendary Brussels hospitality!
We were a group of 9 retired people and we showed up at the entrance shortly before 10:00 this Saturday morning.
No question of daring to hope to return even 30 seconds before time because the time is the time and we do not show the slightest tolerance towards the visitor in this regard!
As we had not booked our visit, we were forced to let other groups and visitors pass before us and therefore had to wait no less than 42 minutes to be able to access the museum!
In rare bad faith (even going so far as to incriminate the colleague who had previously provided us with the information), the two young people at reception were completely intransigent, not very open to dialogue and rare inflexibility... even forcing us to raise our voices to make ourselves respected!
When we force the customer to wait outside in the rain, we obviously don’t attract the public’s favor!
In short, after this long wait in total confusion bordering on chaos at the entrance, we were finally able to visit... while still struggling with capricious audio guides not really the most effective...
In the end: despite undeniable assets, interesting objects and quality scenographies, the visit to this museum was marred by an execrable welcome which certainly does not contribute to highlighting the legendary Brussels hospitality!
Written June 2, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dee M
Wading River, NY17 contributions
Makes NO sense that ticket entrances start at a specific time. The entire museum is narrated with a handheld device and everyone entering at the exact same time causes crowding and confusion. Especially when there are tons of kids blocking the readers that you need to tap to hear the narration.
Written August 5, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
nschipper2018
Cruquius, The Netherlands2 contributions
Nov 2022 • Family
What a nice, informative and fun experience. While we walk thru the museum and learned about the roots of cacao, we were reminded about all the time and hard work people put into it. Before the end of the tour, we patiently waited for a demonstration of how praline are created… little by little the people were gathering around and the anticipation was building up. Finally, a Chocolatier showed up and with a big smile and charisma he started the show which lasted about 15 minutes and worth it! At the end we enjoyed a delicious praline with hazelnut filling 😋. As a side note… While we waited for our turn to have a taste; we started a small chat with the Chocolatier (think the name is Mario) and learned he is from Oaxaca. It was great to meet such a successful and down to earth person! Will definitely bring our friends here :)
Written November 27, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your great comment!
We'll have Mario read it and hope to see you and your friends at the museum very soon.
Written November 30, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Noor J
Budapest, Hungary138 contributions
I visited this with a friend and we had a lot if fun inside because other than the informative info abiut the chocolate history there were some interactions. It was well organized and makes you smile all the way. At the end you will meet a chef who will make chocolate live with you and you can taste it. It was the best thing ever. On the same street you will find many chocolate stores for average prices.
Written January 1, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Layn C
Calgary, Canada114 contributions
Jul 2022
When we visited this attraction on our backpacking trip it was easily one of my favourite stops. Whenever I talk about visiting Brussel I always talk about our trip to the Chocolate Museum. The samples never hurt either! I learned so much about chocolate as well.
Written September 6, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for sharing your experience with the Tripadvisor community and we are glad to hear that you had a great time at the museum!
Written November 23, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cruiser272110
Pikesville, Maryland
I would like to know if the chocolate is kosher.
Written September 20, 2019
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