What a great way to experience Lucerne and Mt. Pilatus! Taking the gondola and then cable car up to the summit was such a fun way to experience the journey up to Mt. Pilatus. We had plenty of time to explore the top (saw someone playing an Alphorn!) and then took the amazing cogwheel tram down to Lake Lucerne. We finished with avery relaxing and scenic boat cruise back into the city. Well worth the money in my opinion. Judith did a great job explaining where we were and interesting facts about the various modes of transportation. Thumbs up!

Views were great. This trip had it all. Gondola, mountain train, boat, views. Roberto and Angela were excellent guides. Funny and informative.

Although we were unable to go to the top of MTN Titles our experience was excellent 👌. Best of Switzerland was so professional keeping us informed of the change and what our options were, cancelling the trip, a partial refund, or to reschedule. I observed our your guide helping everyone with any concerns or questions we all had. He was kind, patient, and knowledgeable!!! We do not have control over weather issues and they did a phenomenal job making any necessary changes to keep everyone informed and updated as we went along! We appreciated it!!! FYI I chose a partial tour and recd my refund within 2 days!

In September 2024, I had the pleasure of visiting Jungfraujoch with friends, and it was an experience I’ll never forget! Everything went so smoothly from start to finish, thanks to our exceptional guide, who was not only knowledgeable but also made sure we were all comfortable throughout the journey. The ascent to "The Top of Europe" is quite long, and while I consider myself fairly fit, I have to admit that the high altitude did affect me more than I expected. Thankfully, our guide was well-prepared and offered some helpful tips to manage it, which made a big difference. Even though the weather was cloudy and we didn’t get much of a view from the top, the atmosphere was still incredible. The journey itself, through tunnels and glaciers, was stunning, and the sheer scale of the experience was mind-blowing. I was particularly amazed by the Ice Palace – a must-see even if the weather isn't ideal. It truly felt like being on another planet! Despite the clouds, we still had an amazing time, and I can't wait to return one day when the weather might offer a clearer view. I highly recommend visiting Jungfraujoch if you're ever in Switzerland – it’s a must-do experience!

A day well spent. You have to meet at the city tours office at Shilquai. There's a tram stop for shilquai. Once you show your voucher you can join the tour. It starts at 1.15pm I reached by 12.45 to get good seats. Rhine Falls and stein am rhein are must do things when in Zurich. There's a 10 chf charge for the boat ride. Should do it. It's awesome. Our guide Monica and driver gorge were fantastic. She gave useful information and is very well spoken.

Our tour was changed due to windy weather on the top of the mountain. The company was so gracious and kind and allowed us to change our tour to visit Mt. Pilatus. It was a wonderful experience with great guides: Roberto and Angela. We enjoyed every minute of it.

The views were so amazing! Almost didn’t book it but so glad I did. My husband and I enjoyed every second of it! We saw so many sites that we normally wouldn’t have since we were only in Zurich for just a couple days.

My wife and I toured both Rhine Falls and Stein am Rhein with Best of Switzerland tours. We learned very quickly and confirmed several times along the trip just how important a good tour guide is to the total experience. Francisca, was more interested in talking about her opinions on Swiss taxes, gov’t affairs, and other personal views as opposed to historical facts and figures. We found her approach in poor taste and at times eyebrow raising agreeing between us that we could not believe what she was saying. As soon as we walked up to enter the bus, she started to push that we needed to buy the boat excursion (at Rhine Falls) tickets from her for 10 CHF, and when the majority of the people on the tour were not quick to pull out their cash, she said things like “if you don’t go, I can’t go, and it’s my favorite part of the tour…”. We didn’t bring cash with us and she made clear that we could pull cash from the ATM at Rhine Falls. We did so and paid her. We then came to find out that tickets were only 5 CHF and we could have purchased them with a credit card. Francisca has found herself a little side hustle, interesting. We don’t appreciate being taken advantage of, and find it is super poor taste. Last interesting event was when she crawled over the ticket gate to get down to the falls viewing deck because “the ticket scanner takes too long to scan tickets” (which we all had to scan our tickets to gain access anyway). So she didn’t have her own ticket, awkwardly crawled over the gate in front of all of us, and then still waiting for us all to go through. I would find it hard to believe that this is normal behavior. I think it’s time for Francisca to hang up tour guide boots and find another side-gig. If she is the quality of tour guide you can expect, I would advise others to avoid Best of Switzerland tours when planning a trip.

Great trip! I recommend doing the hike to the top of Mt Pilatus and taking some photos (wear comfortable shoes!) It was helpful to have someone to help show us around and have the tickets for us. The only improvement suggestion is that the boat ride is more of just a water taxi. I wish it was more of a tour with the tour guide teaching us about the area.

Very organized. Friendly staff even when herding cats, guests. Weather was great which helped tremendously! Bus to gondola, then 2nd gondola. Then huge tram to fit 55 people. Hiking trails were somewhat crowded but mostly easy hikes.

Roberto is an absolutely incredible tour guide! His knowledge is nothing short of spectacular, and he goes above and beyond to ensure every detail is taken care of and every passenger feels looked after. The difference between him and Manuel is truly significant. While Manuel struggled with his English and didn’t seem confident, Roberto spoke clearly, with great confidence and fluency, making it easy to follow along. His expertise and passion for his work really shine through, making the entire experience unforgettable. If you’re looking for the best guide, Roberto is the one!

Really well organized & a fantastic tour. Great tour guide (Evelin). Good combination of transit to the mountain. Nice balance of time on tour and independent time.

Everything about this tour was amazing, the tour guide, the scenery and the bus ride. A lot to see and enjoy while enjoying breathtaking views.

Vladimir and Isa were wonderful guides! They provided excellent information and went out of their way to make sure everyone was enjoying the day. Would highly recommend this tour, everything was easily coordinated for you which was very helpful especially if you have limited time. Fantastic day!

Our tour guide today Sept. 21 st was exceptional. She looked out for everyone and was very knowledgeable. With so many people at the Jungfraujoch, she was able to direct us all to the best way to maneuver around.