This is a business that is false advertising online and over the counter. They are purposely selling services to mislead customers knowing the weather impacts their services with a rehearsed statement when customers complain. We arrived at the counter of Grindelwald-First - Top of Adventure to purchase two tickets for the Adventure pack (unlimited gondola rides + 2 activities). Only to be told told their website is not up to date and this can no longer be purchased anymore. Furthmore, the activities are now sold separately at each of the stops and only 'they' (assuming the providers) know their availability when you get there. To add more insult, the Mountain Carts and Trottibikes are now sold as 'summer' activities and no longer available in the winter. However, on their website it clearly states this as being winter and summer activies with date periods provided. I then mentioned we would only be seeing the First Cliff Walk presented by Tissot for the view, due to the lack of activities available to be told "that's fine and you will need a return ticket" We purchased two adults tickets £114 for the gondola ride. We were told First Cliff Walk presented by Tissot was 'free' to see. We got on to the gondola for it to be surrounded by clouds and frost on the exterior of the glass, unable to see any of the panoramic views. We then arrived at the final stop (First) to see the First Cliff Walk presented by Tissot for its views. We were incredibly disappointed as the view was hidden in a white cloud/mist, where we were unable to see anything at an arms length. We then returned back to the counter, mentioned we were unhappy and provided pictures and videos as evidence. We mentioned we would like to return tomorrow (exchange) or if it's possible to be provided with a refund. We were given a rehearsed statement by two seperate individuals both saying "it's non-refundable, as we provide tickets to only the gondolas and we fulfilled those services". However, I explained that I purchased the tickets to see the view and mentioned this to the sales advisor as the counter before purchasing tickets for the First Walk. I also stated that these tickets should not have been sold to customers as its unfair, knowing you are aware the weather/cloud impacts the view. I was told "it is not our obligation to tell customers, and to view cameras online before purchasing" or looking at their tiny LCD in the counter office in the corner. They were incredibly unhelpful and I was told there is nothing they could do. This is a business that is false advertising online and over the counter. They are purposely selling services to mislead customers knowing the weather impacts their services with a rehearsed statement when customers complain. The Swiss Commission for Fairness needs to take a stand to support tourism and prevent companies like this from misleading tourists.

It was a great tour!!! Gonzálo, our guide was great, and he was very helpful and so attentive to the group the whole time. I highly recommend the tour!

My boys and I have fun on this tour. Our tour guide was excellent, very knowledgeable. The view on top of Mount Titlis is amazing!

The city tour of Zurich included a short bus ride around the city to some great view points, a fun walking tour, boat ride and delicious tour of the Lindt Chocolate Factory. Five hours was enough to see everything and our tour guide, Sarinne, had gone to university in Zurich and knew the city well. Informative and fun.

Excellent tour would highly recommend this company for any tour in Switzerland. The buses are clean, the service is extremely professional. We didn't book online and bought tickets at the Zurich central station however I would recommend making a reservation they do get fully booked rather fast.

Excellent experience would highly recommend any tour by this company, can't wait to come back to Switzerland and do another tour.

Loved our tour. It was better than promised. The weather was perfect. The views spectacular. Xia, our guide, kept us on time and perfectly informed. Her love of the area was infectious. And her love of chocolate 😀. We had the most phenomenal trip. Would strongly recommend this excursion. Xia was fantastic!

If you go here be sure to make lift reservations or you will be waiting two to three hours if you take the boat, which is a great boat ride, the reason for the 3 stars because of the wait not know until you get there. Then you have a very short time to get to the top then go to the next level down for more adventure things. The view from the top is awesome. Coming back and having to go back to Montruex you take the gondola down the mountain and walk about 1/2 mile to the bus. It is not very well marked to get to the bus stop. The bus you get on in the afternoon is very crowded. Not happy with the bus ride either, thus 3 stars. You must be on the first boat.

Overall great experience. I would have loved a better description of what to expect. I would have packed differently. I was thinking it would be mostly a train ride with stops. A lot of time was spent on a bus and I was not expecting that. Also, the stops for lunch was short. Would have loved 30 minutes more in Interlaken. Had too much time at the final destination (Top of Europe). Guides were great.

This excursion blew our minds! The views are impeccable. We are both scared of heights but still had a blast riding the 40 min lift up and down the mountain. So exciting being so high up. Don't miss the delicious restaurant - order the Kaizer Wiener. Sadly due to bad weather - the bridge was closed but we still got to go outside and look. Recommend dressing in layers and bringing hand warmers! We got our tickets on the Get Your Guide app.

The excursion to Mt Titlis was outstanding from start to finish. Our tour guide, Dario was very knowledgeable & explained how to navigate the tour on our ride up to Mt Titlis from Lucerne. The day that we visited was very windy so the chair lift was closed for safety purposes. Dario made sure we were able to maximize our experience. If you’re on the fence about this tour, stop contemplating it & BOOK THE TOUR! We had an amazing time.

Unfortunately it rained the entire time we were in the bus and near the falls. We couldn’t see outside. All in good humor. We found a pub and a lovely wine tasting to get out of the cold rain. Recommend not spending the time on the bus in cold and poor weather.

Very good day trip for my partner and I. Jungfraujoch was beautiful (we got there about an hour before a snow storm rolled in, we saw the views, got our pictures, then visibility went to 0). Ice palace was quite fun (bring good shoes!). -1 star only because of the price. Far too expensive for what was functionally no different than renting your own car and buying admission tickets to Jungfraujoch and the trains / cable car.

Great opportunity to see Mt Titlis and participate in a few activities. Our tour guides were great (Maeve and Rolf), pickup was seamless. The coach was comfortable. The ride was roughly 45 minutes. Yhe tour company takes care of everything. One thing to note, you really can’t do all of the activities in the time allotted. So you will have to prioritize what you want to do we did the suspension bridge and ice flyer, but opted to eat instead of snow tubing. Sure, you can book all of this on your own and likely have more time but this was perfect. I would recommend if you want to get some snow time in without the hassle of research.

Absolutely breathtaking ! The scenery was out of this world beautiful and the engineering of the railway and the facilities a marvel .