The museum was fabulous and we saw some really beautiful pieces just wish the guide hadn’t talked so much should have said in the beginning before the tour not to give us so much information that we wouldn’t remember just wanted time to view the art myself and a guide to navigate through to make sure we saw what we could but it made it slow with all the explanations and history he was very nice and we appreciated his help but next time will speak up

If you're planning a trip to Florence, I highly recommend considering ACCORD Solutions. Their expertise and personalized service made my experience truly memorable.

Our recent trip to Florence with Accord Solutions was a delightful adventure. Their team was incredibly knowledgeable and attentive, customizing our itinerary to our specific interests. We explored hidden gems, savored local delicacies, and learned about the region's rich history. The accommodations were charming, and the transportation was efficient. Highly recommend for anyone seeking an authentic tour experience! 5 star rating for sure⭐⭐⭐⭐⭐

I was Very disappointed that the trip was cancelled at less than 24 hours notice with a very poor alternative offered to me.

Really glad we did the trek up to the top of the Domo, the view over Florence was amazing in all directions. Ticket also provides access to three other sites and is valid over 3 days, something I didn't realise. My knees aren't the best and I have to be honest and say the 463 stairs were challenging. No many places to take a rest either. Several sections were very steep, almost like a ladder, so I guess I'm advising if the joints aren't good and your fitness level is below average, maybe consider an alternative. But if the above doesn't frighten you, go for it. Best view in town.

We had a wonderful tour with Ivana. Was so nice to drive through all the best sites on a golf cart in that heat! Ivana is friendly and well informed about the history and also good with eats and treats advice on where to eat and have the best coffee in Rome. We had a great time!

Came here with my family. The Pitti Palace and Boboli Gardens were beautiful. Our tour guide Fabrizio was fanstastic, very knowledgeable.

We took the chianti tour. It was really amazing and our tour guide Giacomo was amazing very informative and made us love the tour even more! Definitely worth it if Giacomo is your tour guide!

They canceled on us with less than 24 hour notice. We missed our only opportunity to visit a cooking class while in Florence. Not a well run business!

Donato was an excellent guide , very knowledgeable. He took us through the important highlights of the museum . We understood the historical significance of each piece. Met efficiently snd got through the line easily. Private guide is the way to go. Highly recommended.

This tour is well worth the money. You get to see and get a feel for all the places in Florence. The guide was great and very professional and allowed you time to take pictures.

This was perfect to see all the areas of Florence, especially for first time visitors. We loved the complete tour ending at Piazzale Michelangelo. We had a young child with us and she loved it. Aziz was our driver and he was so much fun and informative. I recommend this tour for all.

Our guide was lovely, and led us on a route that covered the main sights and was really useful for giving us an overview of the city and where we wanted to explore further. She showed us photos of the interiors of buildings on an iPad, which was helpful. However, the actual description of the places visited was given through individual audio devices and earphones. This worked well from the point of view of being accessible to speakers of different languages, but the content was very ‘text book’ and dry, and lacking the personal touch of a live guide. We also realised the voices were AI-generated. Not a patch on listening to a real person speaking live, and able to interact.

Our recent experience with Accord Tours was a nightmare. We purchased a 3-day pass for the Cathedral & Brunelleschi's Dome Ticket & Audio App from Accord through GetYourGuide, expecting a smooth and enjoyable experience. However, what we got was anything but. Despite receiving assurances via email from Accord that we could pick up our tickets at any time during the 3-day period, we were shockingly denied the tickets when we arrived to collect them a day into the activity. Christian, the Accord representative we dealt with in person, was unapologetic and outright hostile, insisting that we had failed to adhere to their instructions. We even presented the email confirmation we received (see picture), only to be met with dismissive and disrespectful behavior. As a result of Accord's false communication, we missed out on the dome climb – an anticipated highlight of our trip to Florence. What's worse, despite their blatant mistake, Accord offered no refund or compensation for the inconvenience and disappointment they caused. Fortunately, GetYourGuide understood our situation and offered us a refund in lieu of the one we couldn't get from Accord. While we appreciate their efforts to rectify the situation, it doesn't excuse the deceptive practices of Accord Tours. Save yourself the frustration and disappointment by steering clear of Accord Tours.

This is a hidden treasure, so much to see, lots of history re Romans, Greeks, Egyptians and Etruscan. Don’t know why this is not on the “to do” list for Florence, seems to have been missed for some reason. There is a great collection of different periods, different civilisations, great collection of sarcophagus’s, mummies, artefacts, sculptures. You name it, they’ve got it. Very informative and well curated. Allow at least 3 hours. Didn’t realise how big the collection was. It’s over 3 floors, wear comfy shoes. There is no cafe but there are toilets.