This was a bit of a strange experience. The tour guide was unique. Her mannerisms and behaviors were that of a elementary school teacher ushering a group of students around a busy museum. Her first stop was by the bathrooms. Really? Were we 5 year olds? Then throughout the tour, she was somewhat dictatorial in where we where to stand and look. It was clear she had good art history knowledge but her delivery was off-putting.

Guide was great and accommodated various levels of agility. Showed stairs vs elevator etc. He was very knowledgeable and friendly and funny.

We loved our semi- private tour of the Academia. We were surprised this was really a private tour with just my husband & I and our tour guide. We have been on several group tours with other companies, & it was great to be able to ask questions. Our tour guide connected the gap with much of the art & history we had seen in Florence, & and she was very knowledgeable about the art pieces & their history & stories at the Academia. The tour started a little roughly for us, which was our fault. We didn't go to the right meeting place. We went to the Accademia, but the meeting point was 15 min away at the tour companies' office, probably because street by the Accademia was packed & confusing. Another tour guide called our guide for us, & she was able to find us, and we had our full wonderful tour. We weren't tremendously surprised, but you do still have to cue up in a line for your timeslot, even with the skip the line ticket, & at 10 am, the entrance times were already running behind. Our tour guide kept us occupied with info about the city, while we waited, & time passed quickly.

Our guide was fantastic! She gave insightful information that allowed for greater appreciation of the pieces of art we viewed. The Gallery was very crowded on the day we visited but our guide navigated us through with ease.

Our tour guide, Camilla, was terrific. However, we didn't get the complete 3.5 hour tour. We began at 9:20 which is a little earlier than the scheduled 9:30 start time, but that was perfectly fine. We expected to have a private tour that would list until 12:50 but Camilla wrapped it up right at noon. We were a bit surprised, especially after we saw her leading another tour group right after she left us. We questioned her about it and she called the manager who tried to offer up the explanation that wait times in line were factored into the overall schedule. However, because the "skip the line" feature of our ticket enabled us to wait only a few minutes before entering the Accademia, we felt a bit short-changed. The "City Florence Tours" should make it clear to prospective tourists that 3.5 hours might not accurately reflect the amount of time that the guide is explaining things. We did get a partial refund for the overall cost, but we would have preferred to have a full 3.5 hour tour instead. That's what we thought we were getting when we paid for this very expensive tour. Our advice to others would be to ask a lot of questions in advance and to, perhaps, think twice about booking this tour.

Thomas was an excellent guide, very knowledgeable; he explained the exhibits with wit & humour. We saw the major artits' works. We joined a queue for 25 minutes at the Uffezi even though we were a pre-booked tour group. Quite a walk to the Accademia. We were able to go straight through the crowds queing here. The sight of David was breath taking. Something we'll never forget. Booking the small group guided tour was the best way to see both museums as we witnessed the long lines queing for tickets all day during the course of our week in Florence.

Our guide was wonderful. Tour operator was mediocre at best. It was not clear that there was a 2 hour wait between the 2 tours. Also, we waited an extra 15 minutes before the second departure waiting for another couple rather than starting on time and having them catch up. The second tour (David and Accademia) were therefore rushed and we had to leave prior to conclusion as we had other scheduled plans. The Uffizi was amazing and not to be missed. Accademia was interesting but David was certainly the high point.

I thought this tour was everything we had hoped for. Let me go through the whole experience before talking about my views. Firstly, you meet at their office, which is on the adjacent street of the Uffizi. This is actually a wise decision because there's a clear meeting point and it was easy to organise the logistics of the tour. Next, we were handed the mic receiver. We used our own earphones which is obviously better. We then walked towards Uffizi, and the moment we stepped out of City Florence Tours, the guide was on at 100%. The whole tour was just exceptional. She expertly led us through the gallery going through the important details of the paintings. I think the best part of Uffizi is the opportunity to go through the progress of the Renaissance with the actual works in front of you. We started with late medieval headlined by Giotto, early Renaissance with Sandro Botticelli, the usual masters, ending with Titian and Caravaggio in the second floor. The tour was incredibly insightful and well paced. I understand going for tours are always a bit of a hit-and-miss because it really depends on the guide you got. Fortunately for us, our guide was absolutely amazing.

Much busier than we expected. (September) Larger groups cutting right infront of us. Audio was not the best. Our guide was nice and friendly but hard to understand at times.

Skipping the queue is definitely the way to go when you don't want to waste a moment of your time in this stunning Renaissance city. I did have a little chuckle to myself about the "escorted" part of the description. I picked up my ticket and the polite lady behind the counter walked with me to the door and explained how to take two left turns and find door 1😹😹😺

Our guide was super knowledgeable and the tour was well organised. Felt like we learnt a lot and we thoroughly enjoyed it! Would definitely recommend.

Michelangelo's David is huuuge!!! So much bigger then i thought it would be! So cool to see it in real life.

A very good tour. It was very informative and we enjoyed it. We thought it was well organized and the guide was very good, recommended

Three of us travelled to Florence and wanted to take in the sites. This tour offered both the Uffizi and Accademia where the David statue is located. The tour guide was very knowledgeable and helpful. One of us had developed sever knee problems prior to arriving in Florence that required the us of a wheelchair. The guide arranged for one and actually pushed the chair around the Uffizi during the tour. I highly recommend this tour.

Absolutely fantastic tour. Our guide (unfortunately I can't remember his name but he had glasses) gave fantastic and detailed explanations of the paintings we viewed from the late middle ages through the Renaissance, and provided detailed explanations of how the art evolved through time. I would highly recommend this tour to anyone interested in art