Pisa and Lucca Day Trip from Florence provided by Ciao Florence Tours and Travels
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Pisa and Lucca Day Trip from Florence
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COVID-19 update: See the added health and safety measures this experience is taking.Read more
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$64.31
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2 adults
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Travel safe during COVID-19
What you can expect during this experience
- Face masks required for travelers in public areas
- Face masks required for guides in public areas
- Gear/equipment sanitized between use
- Hand sanitizer available to travelers and staff
- Regular temperature checks for staff
- Temperature checks for tour participants upon arrival
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Updated 06/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Pisa and Lucca Day Trip from Florence
- A safe distance of one meter between clients will be maintained whenever possible. - The use of masks is mandatory. Clients must bring their own mask. - Showing your voucher on your phone will be enough; it is not necessary to print anything.
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Updated 06/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Overview
Itinerary
- You'll start atPiazzale MontelungoPiazzale Montelungo, Firenze FI, ItalyPIAZZALE MONTELUNGO - BUS TERMINAL, next to Santa Maria Novella Train Station. Look for our staff wearing a FUCHSIA CIAOFLORENCE JACKETSee address & details
- 1Leaning Tower of PisaStop: 20 minutes - Admission excludedSee details
- 2Piazza AnfiteatroStop: 10 minutesSee details
- 3Baptistery of St. JohnStop: 10 minutes - Admission excludedSee details
- 4Lucca's Duomo (Cattedrale di San Martino)Stop: 10 minutesSee details
- 5Piazza dei MiracoliStop: 2 hoursSee details
- You'll end atPiazzale MontelungoPiazzale Montelungo, Firenze FI, ItalyPIAZZALE MONTELUNGO - BUS TERMINAL, next to Santa Maria Novella Train Station. Look for our staff wearing a FUCHSIA CIAOFLORENCE JACKETSee address & details
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Important Information
Departure Point
Piazzale Montelungo, Firenze FI, Italy
Duration
9h
Return Details
Returns to original departure point
Inclusions
- Journey by fully fitted GT Coach
- Expert multilingual escort
- Admission fee to Pisa Cathedral - not included in the semi independent option
- Pisa tour with professional guide - not included in the semi independent option
- Lucca tour with professional guide - not included in the semi independent option
- Buccellato cake tasting
Exclusions
- Hotel pickup and drop-off
- Food and drinks
- Gratuities
- The semi independent option does not include the guided tour in Lucca and Pisa
- Entry/Admission - Leaning Tower of Pisa
- Entry/Admission - Baptistery of St. John
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Additional Info
- Confirmation will be received at time of booking
- Not wheelchair accessible
- Stroller accessible
- Near public transportation
- Infants must sit on laps
- Infant seats available
- No heart problems or other serious medical conditions
- Kindly note that the Pisa and Lucca Low Cost option does not include the local guide in Pisa and in Lucca
- Most travelers can participate
- Covid-19 Mesures: A safe distance of one meter between clients will be maintained whenever possible. All our vehicles will be deep-cleaned and disinfected before and after each service. The use of masks is mandatory; clients must bring their own mask. Alcohol gel will be available on all our vehicles. Temperature will be checked for staff and visitors. Disinfected radio units will be provided, and headphones will be single-use. Showing your voucher on your phone will be enough; it is not necessary to print anything.
- This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund
- This tour/activity will have a maximum of 50 travelers
Cancellation Policy
For a full refund, cancel at least 24 hours in advance of the start date of the experience.
135Reviews
2Q&A
Traveler rating
- 8
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If not for our fellow passengers, the trip would have been a total disaster! Our Ciao Florence tour guide Antonella, I believe, intentionally planned to leave us behind in Pisa. When we arrived in Pisa after the bus trip from Florence, there was no bathroom break or even a…
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Date of experience: February 2020
1 Helpful vote
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Response from CiaoFlorence, CIAO FLORENCE BOOKING DEPT. at Pisa and Lucca Day Trip from Florence
Responded Mar 3, 2020
Dear Customer, Let me express our deepest regrets for the bad feelings that you experienced during the Pisa & Lucca tour. I had the chance to investigate the matter with our tour leader Antonella, who reported us what actually happened that day. First of all, let me say that Antonella is an experienced tour leader who has been working with us for 10 years so far. In her experience, she has never "planned" to leave anyone behind during her tours and, above all, please notice that no tour leader can leave anyone behind on her/his own initiative without the Tour Operator's agreement. As a matter of fact, at the end of the day, no one was actually left behind but, on the contrary, she tried her best, together with her assistant tour leaders, to wait more than she could the customers who were on late at the scheduled meeting points. It is true indeed that there was an issue with some customers, who were more than 20 minutes late at the meeting point for the departure from Pisa to Lucca. But, as I said, the issue was about *other* customers, not about you. So, we do not understand why you are reporting as *your experience* an experience from somebody else... In any case, as you may have noticed, respecting the tour leader's schedule and inform her/him of any need or request is of utmost importance during our tours. Our tour leaders do their very best to make the customers' experience as much comfortable as possible: they call up the group before leaving the city and, in particular, they mention the names of each of our customers and if somebody is not there they call us in order to contact the latecomers. Unfortunately, in order to guarantee a smooth and efficient service for everybody, we cannot wait latecomers more than 20 minutes, otherwise we would create severe inconveniences for all the other customers. As far as the toilets are concerned, all our tour leaders clearly state and point out the washrooms available in the city several times, especially during their explanation on the bus. In particular, Antonella normally advises to use the Carrefour's public toilets in Pisa, by Piazza dei Miracoli. Maybe you were not able to go to the toilet immediately after arriving in Pisa because you had the guided tour scheduled right after the arrival but, in case of an emergency or a specific request, the tour leader always agrees with an additional toilet stop. Did you try to ask her if you could go to the bathroom if it was an emergency? Please note also that the toilets on the bus are available only for long-distance trips, which is not the case of Pisa & Lucca. I'm sorry that you did not like the restaurant room where you had lunch. Considering that it is still low season and the weather does not allow to have lunch outside, lunch is normally provided indoors. Did you try to ask your tour leader about the opportunity to have lunch outdoors? We are really sorry that your lunch in Pisa did not taste good to you. We try our best to offer the most convenient options for lunch during our tours in terms of cost and quality, as, in this case, it is for the Pisa & Lucca lunch, which is offered at a really cheap price compared to other restaurants in the heart of Pisa historical centre: 13,00 € p.p. Having said that, as I mentioned before, no tour leader can "plan" to leave anyone behind without our permission, especially a tour leader with such a long experience like Antonella. As a matter of fact, we actually did not leave anyone behind: according to our policy, we waited 2 latecomers 20 minutes more than the scheduled time and then we had to leave in order to allow other 26 people to enjoy their tour without any other inconvenience. When the bus was about to leave, our tour leader smartly figured out that the customers on late, who, and I want to underline it, *were not you*, were arriving at the meeting point and so she immediately stopped the bus in order to allow them to come in. I'm sure that there is a misunderstanding behind this story. We are very sorry that you did not enjoy your last experience with us and we hope we could entertain you again in the future with one of our tours or activities. Kindest regards, Alberto CIAO FLORENCE BOOKING DEPT.
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We took the Pisa and Lucca day trip with Ciaoflorence Tours in early October. We were quite a large group in a big bus which concerned us somehow. But our guide Mateo, impressively fluent in four languages, had everything under control. He was responsible for the organization,…
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Date of experience: October 2019
1 Helpful vote
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Response from CiaoFlorence, Responsabile relazioni con la clientela at Pisa and Lucca Day Trip from Florence
Responded Nov 3, 2019
Dear client A thousand thanks for your trust and for writing this lovely comment, we highly appreciate it! Pisa is a must see place in the world, Lucca (less known) is a real gem worth to see if in Tuscany! We would love to show you much more, for this we wish you to come back soon :) Take care! Regards Ciaoflorence Staff
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What an amazing day! Christian was wonderful, knowledgeable and friendly, even accepted a Texas size hug! I would recommend asking for him.
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Date of experience: October 2019
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Booked this trip for me and my 70+ mother and it was so worth it. Our main tour guide, Andrea, was friendly and fantastic, and the local guides in both Pisa and Lucca were incredibly knowledgeable. Lucca was such a hidden gem and we definitely preferred it to Pisa but of course,…
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9 hrs in total but well worth the time The coach was super comfortable, the tour guides were excellent even though it was a huge group. The trip was well paced. Pisa was better than we thought and Lucca was amazing !!
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About the operator
Don’t take it from us – here’s what people have to say about this operator.
By: Ciao Florence Tours and Travels
lenasL3900HF
00Want to go on the tour again!
This was the best part of our 1 month stay in Florence. Highly recommended. Alessandro was an exceptional guide who…
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VLLAW
00A MUST DO TOUR!!!
The entire trip was memorable! Despite of stormy weather, we had so much fun! Plasido our driver was knowledgeable,…
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Piers S
00The best trip you'll ever take
We missed the bus (collection is at 7am and its outside of the SMN train station and then some) - I got disheartene…
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vickisI2889ID
00Great views and interesting information
The guide that told us about the cathedral was very interesting, telling us the symbolism of the paintings and expl…
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PinkPanther33
00It was OK
Having done the same trip 10 years ago and remembering how wonderful it was, I decided to do it again while visitin…
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GEMINILD
00Wonderful day out!
The best day on our travels through Florence! Emiliano took us on a wonderful journey through the countryside, he i…
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Rhoda K
00Rural Italy at its best
This company will provide 1st class arrangements. Our tour for the next day was not confirmed so we had the option …
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Sonjagevaerts1
00Excellent trip
Everything about this tour was absolutely fantastic, very informative and great tour guide would absolutely recomme…
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seriouslygeorge
00Lots of beauty compressed into a day
Francesco, our guide, was an enthusiastic and knowledgeable guide who facilitated a fun filled, wine filled gloriou…
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B3688OFkarenm
00Amazing tour with spectacular places.
Absolutely hands down the best tour I have ever been on. Your have three amazing locations and the lunch was a beau…
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890leylah
00Beyond expectations
Highly recommended! I was traveling solo for 4 days in Florence and the best decision I made was to book the cinque…
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Simonchorsley
00Excellent well planned tour
We had a super day. The meeting point could have been clearer as it is not exactly next to the station. However, we…
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ZaraN1809
00Breathtaking
The ferry ride taking is from Monterosso al Mare to Riomaggiore was to die for. The whole Cinque Terre region looke…
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formicamade
00Great day!!
What a LOVELY day!!! Wonderful trip with the magnificient Francesco (and the blue fish) as our guide. We left at 7…
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DoryNemo5
00Stunning place and amazing experience.
It was an amazing experience. Stunning place in this Liguria region of Italy, breathtaking scenery. We were lucky t…
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Key Details
- Duration: 9h
- Mobile Ticket Accepted
- Free Cancellation up to 24 hours in advance
- Instant Confirmation
- Languages Offered: English, French, German, Italian, Portuguese, Spanish
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Frequently Asked Questions about Pisa and Lucca Day Trip from Florence
- Leaning Tower of Pisa
- Piazza Anfiteatro
- Baptistery of St. John
- Lucca's Duomo (Cattedrale di San Martino)
- Piazza dei Miracoli
What time does Pisa and Lucca Day Trip from Florence start?
Pisa and Lucca Day Trip from Florence will start at 9:00 AM. Discover and book Pisa and Lucca Day Trip from Florence on Tripadvisor
Which attractions will I visit with Pisa and Lucca Day Trip from Florence?
During this experience, places you will visit include:
How much is Pisa and Lucca Day Trip from Florence?
Pisa and Lucca Day Trip from Florence price starts from $64.31. Discover and book Pisa and Lucca Day Trip from Florence on Tripadvisor
What is the Pisa and Lucca Day Trip from Florence cancellation policy?
Pisa and Lucca Day Trip from Florence cancellation policy: For a full refund, cancel at least 24 hours in advance of the start date of the experience. Discover and book Pisa and Lucca Day Trip from Florence on Tripadvisor