Driver never showed up or contacted us. We tried calling the number listed 15 minutes after our pick up time no answer and no response. We contacted Viator and they said supplier reached out to them the next day and said we never showed up. We never received anything from them prior to the tour saying we were suppsoed to meet somewhere other than our hotel.

Lot of confusion at start of trip, no communication re delay … finally set off 15 mins late. Tour booked for English spoken driver etc. didn’t happen… one Italian family was given (seemingly) info during tour but nil in English. Segesta disappointing as mainly ruins/ nil structures; Trapani salt pans possibly 15 minutes; Erice would benefit from more time to explore.

Booked this expecting some sort of excitement or bewilderment of travelling to the infamous village of Corleone but lacked both. For 77 dollars, you'd expect more for what you get, I booked for a 9am pick up at my hotel it was 9:15 when I gave up and went back into my room thinking I'd been scammed, I'm supposed to be relaxing now stressing why my excursion wasn't going to plan. Eventually 9:25 I get a call to say the driver had arrived from my reception, so I Eventually get on my way. Reckless driving straight off the bat, swerving into the middle of the road, again not relaxed one bit. Eventually we get to Corleone, looks very nice and was really excited to travel there to get pictures. Straight into the tour which wasn't all bad, it just wasn't exciting at all and for someone who is fascinated into Mafia history was very boring walking round a half empty house. Finally the tour came to an end, again no communication from drivers/organisers what the plan would be afterwards, I was assuming we'd be allowed to walk around the town for at least 30 mins but no we were found after 15 mins by the driver, leading us back to the Van to go to the next stop. Ah so 40 mins in Corleone 2 hours driving to and from doesn't really cut it for a 'Half day trip TO Corleone'. On the positive side, at least I met some lovely people on the trip, we bonded over the same opinion of wasting 77 dollars. So thank you for that. Typical tourist trap, avoid ! OR hire a car/drive yourself probably cheaper and get to see the beautiful town.

Was very much looking forward to this confirmed trip. Called what’s apped emailed 3 times to confirm pick up. No reply. Was ready for excursion in lobby no one showed and at 2 min prior to start someone cancelled this excursion. Poor communication. No adventure. No follow up for last minute cancellation. Your excursion won’t happen if you book this. Disappointing.

This is basically just a transfer between sites. When we bought the tickets it said there was hotel pick up but this was not the case with just the one meeting point. The road to Erice was closed because of a motor race. This would have been known in advance but was not communicated. We had to use the cable car to get there at our own expense of 8 Euros a person. Looking back through previous reviews I see this has happened before. There was not enough time at Segusta to fully appreciate the site, we are quite fit but still had to walk quickly and missed a few things because of time

We had a great day with an amazing guide who gave us a lot of insight into the areas that we visited which were amazing..I gave a 4 because we were a bit disappointed with the salt pans in that we had 15 mins to take pictures etc. The day went smoothly and started and ended on time

It was a nice trip, the car was comfortable and the driver is a 10/10. He was punctual, patient and try to show us as much as he can. He explained everything very well and even took us for a nice orange juice. I would recommend him.

We were told twice that our driver would pick us up outside holding a sign with our name on. This was far from what happened. We were exhausted from our 21 hour travel day looking forward to being picked up. We got a call as we were deplaning asking us where we were. The driver said he cannot meet us inside and we should look for him near the taxis. We finally found each other. I mentioned how I was told we would be greeted with a sign but he said parking is horrible there. What ever. I had to prepay $72.00 one way for the two of us with minimal luggage. We got to our hotel with a good recommendation for dinner which was the best part.

We decided not to take a tour and chose to take the train from Palermo to Agrigento. A very pleasant 1 1/2 hour train ride and a very short taxi ride to the Valley of the Temples site… it was wonderful. To see these ancient buildings, to be so close to them was truly inspiring. It should not be missed if you manage to visit Sciliy…

First of all want to mention that this trip is well planed, allows enough time for visiting all attractions and has great staff! Our drivers made a big difference as they were excellent, knowledgeable and accommodating. I will take this trip again without thinking!

Never happened! They didn’t show up to pick me up in the hotel, no one call or send email about cancellation, nobody answer the phone provided with confirmation. Never again TripAdvisor. I would call it tripdisaster company!

The organisation of this trip was poor. Lack of details about meeting point resulted in us waiting at the bus station, the other side of Palermo. Although an email has been sent at after 10 pm the night before I did not receive this in time for the tour had to pay for a taxi to get us to the meeting point. No information was given about the purchase of tickets ie that we should do this in advance which resulted in a 40 minute wait to buy a ticket out of a two hour visit. Neither was information given about the difficulty of the walk and the availability of a shuttle to help people who need assistance. However the place is phenomenal, and the driver and host were very helpful and amicable.

Worth the trip. Take the bus ride up and walk down, t is much easier. Bring some water and good shoes.

This operator is TOTALLY unreliable. He never showed up and when asked for him to refund my ticket price, he accused me of not being at the meeting point. What a scam artist and disappointment. The operator NEVER contacted me to say he would be late or was cancelling the excursion.

The trip and support from the driver was excellent. I dont give 5 starts because they were 3 hours late. However, the visit and trip was very good. A great way to visit the temples if you dont have much time. 1 hour to visit the main 3 temples is quite enough, because they dont allow you to enter the temples, just watching from outside.