Highly recommend this tour. Our guide was very helpful and informative. Small size group of 12 then just 6 for the extended tour of the basilica and Doges Palace. We learned lots of history of the beautiful Venice. This tour hits all the highlights!

Our guide was charismatic, amusing but informative. Took us to hidden gems that many tourists will miss. Cannot recommend highly enough.

We met up at the location provided, and the tour guide checked our names off the list and took our reservation paper. As everyone else arrived, he took us to the gondola, where they traveled through the canals. The gondola went back to the same spot that we left, and the tour guide was nowhere to be found. We waited around for him for about 15 minutes and then decided to go back to the original meet-up location, where he was missing as well. We then found out that the tourguide scammed us by leaving us at the gondola ride and stating that we were a complete no-show.

The best day trip! Full day out to three beautiful islands. Plenty of time to look around and nice places on Burano to stop and eat lunch.

Journey from punta sabbioni was pleasant and staff were nice however we spent several hours in venice and when it came to the return trip we approached the docking point and there were several ques for different boats so i asked the younger of the 2 men that were taking tickets and very politely asked if we were in the right place and he very rudely said "get to the back of the que now" my response was simply "ok i was just wondering if we were in the right place there is no need to be rude" and he replied with "you listen to me now or you dont get on, move to the back now". Other than that it was a reasonably calm and nice journey and resonably priced for a family of 7.

Dreadful... I don't know what we expected, but a group of ~200 grownups (plus several hapless children) being hauled courtesy of a weary old water-bus with promoter's logo obligingly printed on the gunnels and across the ample stern, was hardly our hope. Yes, the narrator did speak using an onboard P.A. setup which in any case was so loud that every word (repeated in I think four languages, true) was distorted beyond comprehension. At Murano we were all herded into a bleachers-filled room to watch a glass blower—well—blow glass for a few minutes. Impressive results without much if any explanation. Show over... Continuing through the planned gauntlet which led into impressive showrooms of classy glass creations, eventually we emerged into sunlight—after asking saleslady where we might find the exit. Whew. Next our large bunch boarded a boat that might have been a large prop for the Barbie movie. Pink. After more gnarled syllables from our explainer, we alighted on Torcello. With no clue given about a return to Venice, neither time nor farewell. At some point we bought tickets on the regular-scheduled vaporetto, and returned more or less home... actual HOME (where we started) being a generous 40 minute walk from where we exited the water-bus. Summing up, this thing looked better on my tablet screen than its reality. I would like to do an actual tour of these places —but not with an outfit whose hands were sweaty from just turning the crank.

Wish I’d organised this locally, paid same as negotiating a private trip locally and sat awkwardly with another couple who sat in the prime seats. Trip was barely 20 mins

Hello. I went 12/08/2024 at 16:00 and they say to us that is was closed. It was the only day that it was possible to go. The next day morning we left. Nobody say to us that it will be close. So, we lost the chance to see del bocolo and we lost our money.

Disappointing & as it turned out an expensive, over priced evening at Taverna La Fenice. Had originally booked dinner and then a boat onto the lagoon to watch the fireworks but this was cancelled. Offered a range of alternatives but opted in the end to stick with dinner at the original restaurant. Food was great and the restaurant had a lively ambience and fun waiters however the overall service was very poor and when we raised this with the Maitre D' he could not have been less interested. We had pre-paid for post firework cocktails & DJ set but we never went back given our experience at the meal. Whilst the experience at dinner wasn't great, Martina in Customer Support at Venetoinside who helped us when the original event was cancelled could not have been more helpful. She was five star and I offer her our thanks- just a real shame the restaurant did not deliver.

Quite expensive for less than 30 minutes. I recommend doing more research and selecting a different company. The gondolier was friendly enough but it just felt very rushed, and we were back and out of the boat in under 25 minutes.

We were lucky to get an excellent guide. Not only she knew the subject, but she also seemed to enjoy talking about it. And I am sure, this was not the first or second time relaying same information again and again. Highly professional and friendly. Skip the line(s) approach helps a lot. Highly recommended!

I thought this was an excellent tour. At first I was surprised we got headphones, but then I realized this was just so everyone could hear in a crowded environment. The tour was very informative of the history of Venice as well as the Doge's palace. I highly recommend it!

We thoroughly enjoyed our days boat trip to the Islands of Murano, Burano and Torcello. All so beautiful. Murano with its stunning glass (I could of spent a fortune), Burano with its colourful buildings and s really laid back vibe. Then the calmness of Torcello, very pretty with a lovely church to visit. The tour was well organised, the meeting point was easy to find also. We had s lovely day.

We did this walking tour to see parts of Venice that we may not have seen before. The tour was interesting but it was supposed to be English speaking only. Our tour guide Valentina was okay but she didn't seem real in enthusiastic about it. She did point out how the garbage was emptied in Venice. When we were doing the virtual reality part of it we weren't allowed to finish watching it.

I purchased tickets and was told they were not valid. They couldn’t find my confirmation number and I had to pay again for the tickets. This was a scam.